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October 23, 2024

51 posts

Crisis Resilient Guidelines for Hospitality Sector

🌊 HOTREC, in partnership with Hotel Resilient, introduces Crisis Resilient Guidelines to aid hotels, restaurants, bars, cafés, and nightlife venues in preparing for and recovering from natural disasters like heatwaves, floods, windstorms, droughts, and forest fires. The guidelines focus on guest and staff safety, ensuring business continuity and fast recovery. Comprising nine key criteria across three areas, the voluntary guidelines also align with local and national laws for operational crisis resilience.
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  • 3 min

What BWH Hotels is doing to race ahead of the competition

🏎 BWH Hotels Accelerate Conference, Charlotte Convention Center, North Carolina, 2024—over 3,000 members gathered. BWH Hotels, a member-owned network of more than 2,300 properties, distributed nearly $64 million in profits in 2023, increasing by $17 million from 2022. North American revenue hit $1.75 billion in 2023, marking a 6.2% increase and 43 consecutive months of growth. The “Life’s A Trip” campaign and Canary Technologies partnership for an AI-driven guest management system indicate innovation in guest experience and operations.
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  • 7 min

People on the Move: The Hongkong and Shanghai Hotels, Bob W, Rosewood Hotels, Langham Hospitality Group, The St. Regis Aruba Resort

🏡 Benjamin Vuchot appointed as CEO of The Hongkong and Shanghai Hotels, Ltd. and will join the executive committee. Clement King Man Kwok to step down on October 31. Bob W's new CFO, Hervé Deligny, tasked with leading growth across Europe. Rosewood Hotels & Resorts adds four executives, including Jillian Katcher as VP of operations, Americas, and Natacha Cuvelier as VP of CRM, global. IHG ANA Hotels Group Japan names Kiyohito Iinuma COO for Japan. Langham Hospitality Group appoints Angela Zhou as senior VP – finance. Vasileios Ioannou promoted to regional VP of operations at Maverick Hotels and Restaurants. Rohit Chopra becomes area commercial director, India, for Minor Hotels. Michael Farquharson joins The Eliza Jane as managing director. Halekulani Okinawa appoints Shigeki Yamamoto as director of sales and marketing. Joe Mauro named director of sales and marketing at The Ritz-Carlton, Boston. Hard Rock Hotel San Diego adds Taylor Murphy as hotel manager and Anna Livingston as director of sales. Nikki Beach Hospitality Group expands its team in support of global growth. The St. Regis Aruba Resort prepares to open with Oliver Reschreiter as GM. Nathaniel Johns becomes general manager of The Courtyard by Marriott Los Angeles Pasadena/Old Town.
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Business travelers don’t prioritize sustainability

🌱 On Oct 23, 2024, BCD Travel reported that only 4% of business travelers consider sustainability when booking flights, with 71% prioritizing arrival/departure times or flight duration, and 51% prioritizing cost. Though companies prioritize sustainability, 66% of respondents prefer direct flights and 47% travel light to lessen their carbon footprint. Despite sustainability being a low priority for travelers, travel managers can nudge towards greener practices.
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