19 November 2024 - 10 Minutes News for Hoteliers - Page 3

5 min

People on the Move: Arlo Hotels, Kessler, Rosewood Washington, D.C., Central Romana Corp., Vakkaru Maldives

💿 Jimmy Suh named President of Arlo Hotels, after joining in July 2021 as Chief Commercial Officer. John Luckett appointed President of Hospitality Operations at Kessler, returning after a prior 15-year tenure. Tony Mosca becomes Managing Director at Rosewood Washington, D.C., previously Hotel Manager at The Carlyle, a Rosewood Hotel in NYC. Joe Pettigrew is now Group Chief Commercial Officer at L+R Hotels, tasked with integrating commercial strategies across the group's 23,000-room portfolio. Jason Kycek appointed Chief Marketing Officer at The Central Romana Corp., after leading Casa de Campo Resort & Villas to record-breaking sales since January 2017. Cory Chambers promoted to EVP and Chief Commercial and Analytics Officer at Hospitality Ventures Management Group (HVMG); Maggie Rosa promoted to VP of Operations. Adrienne Breaux named Director of Sales and Marketing at The Royal Sonesta New Orleans. Teddy Susanto Wiryawan joins Vakkaru Maldives as General Manager, with over 20 years in luxury hospitality. Simon A. Fricker appointed General Manager at Fairmont Miramar Hotel & Bungalows, bringing over two decades of experience. Fernando Rivera becomes General Manager of Andaz Miami Beach, set to open in December. Juha Mähönen hired as CEO and General Manager of The Hotel Maria, possessing over 40 years of international hotel management experience.

2 min

Winter season highlights at Alila Kothaifaru Maldives

🏖️ Alila Kothaifaru Maldives, a private island resort in Raa Atoll, invites guests for 'Festive Voyage' from December 22, 2024, to January 7, 2025. The event features a Tree Lighting Ceremony, Christmas Eve Dinner, activities supporting local causes, and a White Party on January 3. Wellness Manager Dr. Arjita Kumari introduces Ayurvedic treatments and wellness consultations at Spa Alila. The Sparkling Beauty package starts at £310 and the Detox Retreat from £750.

4 min

Accor and ADTIC Announce the Signing of Sofitel Legend Pyramids Giza in Egypt, just steps away from the Pyramids and the Grand Egyptian Museum

🏦 Accor announced the signing of Sofitel LEGEND pyramids GIZA, a luxury hotel opening late 2027 near the Giza Pyramids and the Grand Egyptian Museum in Egypt. This partnership with Abu Dhabi Tourism Investment Company (ADTIC) marks the second Sofitel Legend in Egypt, the eighth in the brand's luxury portfolio. The hotel, 500 meters from GEM, will offer 303 rooms and suites, a spa, fitness center, infinity pools, and dining options with views of the Pyramids. ADTIC, established in 1988, is known for landmark hotels and this collaboration aims to redefine Cairo's luxury travel and boost tourism.

1 min

How to Reduce Technology Management Costs in Hotels

💾 Key facts extracted: The article, anticipated to be published on November 19, 2024, discusses reducing technology management costs in hotels by implementing a Hotel PMS (Property Management System). It asserts that this system can enhance operational efficiency for hotels of various sizes. The author of the article is Debiprasad Sarangi, and it is linked to Hotelogix, a company that seems to advocate embracing technological solutions for hotel management. The image dimensions are specified as 1000x667 pixels. The content suggests a forward-looking approach to hotel technology management, with an emphasis on cost-saving and efficiency.

0 min

???? don’t SOP the life out of your hotel

2 min

Shiji expands ReviewPro capabilities with AI-driven responses enhancing its Reputation Management suite

📱 In Barcelona, Spain, on November 19, 2024, Shiji introduced AI-driven review responses to ReviewPro, aimed at helping hoteliers manage feedback efficiently. This feature supports personalized replies in multiple languages, integrates with platforms like Booking.com and Google, and optimizes hotel staff productivity by streamlining the review management process. Shiji, founded in 1998, now has 5,000 employees across 80+ subsidiaries and serves over 91,000 hotels, 200,000 restaurants, and 600,000 retail outlets globally.

What is a sustainable hotel?

🌱 Energy costs represent 3-6% of hotel operating expenses, with energy accounting for 60% of utilities. LED lighting and smart climate control systems reduce both emissions and energy costs. Cornell University found that hotels' room rates increased by $20 after LEED certification. Sustainable hotels focus on energy efficiency, water conservation, waste management, and sourcing locally. Kora Green City, using its AI Booking Assistant, showcases renewable energy use and communicates personalized environmental impact data to guests, enhancing their stay. HiJiffy's platform highlights hotels' eco-commitments, using tools like the AI Booking Assistant for reservations and the AI Virtual Concierge for guest interactions during their stay. Eco-friendly practices attract guests and contribute to the well-being of the planet and local communities.

5 min

Pulse of the Industry Series Q1 and Q2 2024: APAC

💳 In APAC, contactless mobile payments are expected to grow by 60% from 2022, with over 99% smartphone penetration and 67 million new users by 2024. Wellness trends are surging, with hotels adding health amenities to cater to health-conscious travelers. Experience-led hospitality is also growing, integrating local culture, sustainability, and wellness into guest experiences. TrustYou's Impact Scores for 2023 show Service at +3.78 positively, while Room Maintenance (-7.21), Bathroom (-6.47), and Bathroom Cleanliness (-5.55) negatively affect scores. Labor shortages challenge the industry, with APAC's Performance Score falling to 74.8 in Q2 2024, below the global average of 81.5. APAC hotels are expected to adopt hybrid hospitality and emphasize sustainability and responsible tourism in 2025.

1 min

Blenheim Palace and Pye Homes named one of UK’s Top 100 employers for first time

🏫 Blenheim Palace and Pye Homes ranked 78th on the UK's Best Large Companies to Work For 2024 list. They also placed 49th for the South East and 14th in Leisure and Hospitality's Best Companies to Work 2024. This achievement fulfills one of their 10-year goals three years early. In 2017, they set goals including becoming a Top 100 UK employer and contributing to local development and green energy. CEO Dominic Hare and People Director Megan Carter credit their team's passion and commitment for the early success.

3 min

HERA Restaurant at Stratford Cross – 21 November

🍕 HERA, a 200-seater Greek restaurant located at 4 Arber Way, Stratford, London, E20 1JS, opens on November 21st. The menu features mezze such as anchovies, Kalamata olives, Tarama, Tzatziki, and Melitzanao, dishes grown from the ground like Vegetable Moussaka and Gemista, as well as meat offerings including Grilled Baby Chicken and Lamb Chops. Seafood options include Grilled Octopus and Wild Sea Bass. Signature cocktails like Helen of Spice and Dates in Crete complement the dining experience, alongside a selection of Greek wines. Situated near the ABBA Arena and the upcoming V&A Museum opening in Spring 2026, HERA offers a Mediterranean escape in East London.

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