Posts by day

November 19, 2024

47 posts
View Post
  • 4 min

Dezeen Awards China 2024 reveals 34-strong interiors shortlist

🏠 Dezeen Awards China 2024 shortlists for interiors announced, featuring projects across 15 Chinese cities. Partnerships include Bentley and the event will culminate in December at the historic Zhang Yuan site in Shanghai. Categories include health and wellbeing, home, workplace, exhibition design, hotel and short-stay, retail, and restaurant and bar interiors, with winners to be crowned at the awards party. Recognized firms include Linehouse, Say Architects, UNStudio, and Conran and Partners. ????
View Post
Share
View Post
  • 2 min

“Don’t SOP the Life Out of a Hotel” – Tim Harmon, Palisades Hospitality Group

📰 Tim Harmon, founder and CEO of Palisades Hospitality Group, advocates for storytelling and spontaneity in hotel operations, emphasizing the balance between consistency and creativity in hospitality management. He highlights the need for hands-on leadership and a trust-based, empowering culture to achieve exceptional guest experiences that also deliver financial returns. Harmon stresses the significance of being present at properties to connect with their unique energy and dynamics and believes in motivating employees for financial success.
View Post
Share
View Post
  • 6 min

How to Lead with Data: Transforming Hotel Group and Meeting Bookings through Analytics

💹 Key facts from the article emphasize the crucial role of integrated data management in the hotel industry for handling group and meeting bookings. Disjointed systems can cause operational chaos and damage guest experience, while centralized data systems improve efficiency and decision making, enabling hotels to adjust to guest habits and cancellation patterns. AI and BI tools are transforming data management with real-time insights for dynamic pricing and marketing. Implementing data-driven strategies enhances guest satisfaction and operational success in hospitality.
View Post
Share
View Post
  • 5 min

Unlock Your Hotel’s Potential: The Top 3 Business Intelligence Myths

📈 Debunking hotel industry BI myths, this article clarifies that separate systems (for reservations, CRM, etc.) do not comprise a comprehensive Business Intelligence (BI) solution. True BI integrates all data for a 360-degree view, enabling informed decision-making, operational efficiency, enhanced guest experience, and revenue growth. Modern BI offers real-time analytics, predictive insights, and interactive dashboards. Contrary to belief, BI is affordable through SaaS and cloud computing, with scalable solutions and subscription-based pricing. Ultimately, implementing a comprehensive BI tool like Demand Calendar can transform hotel operations significantly.
View Post
Share

Hotel Technology Forum 2024: Win the Customer Kicks Off at Terranea Resort!

📈 Scott Steinberg delivers an interactive keynote at HTF 2024 on leveraging digital transformation for growth. Industry leaders Alex Cisneros, Sanjay Sharma, and Conrad Riddle discuss innovations in guest experiences and efficiency. Robert Marusi showcases AI-driven personalization in hospitality. The 19th Hotel Visionary Awards ceremony celebrates technology achievements. Pam Lindemoen addresses cybersecurity across sectors. Hyatt Hotels presents a case study on using DNS to combat human trafficking. Emerging hotel technology from startups like ConnectedFresh and Affixity is featured.
View Post
Share
View Post
  • 2 min

RateGain Appoints Mukesh Kumar as General Counsel and Company Secretary

💻 Noida, 19th November 2024: Mukesh Kumar appointed as General Counsel and Company Secretary of RateGain Travel Technologies Limited, joining as Senior Vice President – Legal & Compliance. With over 20 years of experience in legal roles at companies like PVR INOX Limited, NIIT, and Hero Motors Limited, Mukesh is recognized for his expertise in regulatory and corporate governance. He received Indian Achiever’s Award in 2022 and Golden Pinnacle Award in 2023. Bhanu Chopra, RateGain's Founder and Chairman, emphasizes the strengthening of their legal and compliance structure for global expansion. RateGain, founded in 2004, is a significant processor of electronic transactions and travel intent data, partnering with 3,200+ customers and 700+ partners across 100+ countries.
View Post
Share
View Post
  • 2 min

Sponsored Post: How the 12Go Affiliate…

🏆 12Go's affiliate program offers partners competitive payouts, with an average earning of USD 3 per booking and a minimum payout starting at USD 10. The program provides benefits such as hassle-free processes, performance reporting, promotional tools, and API access. B2B partners can earn a two-tier commission: 50% of 12Go's total commission plus up to 20% price top-up. With over 70,000 destinations, 13,000 operators, and weekly payouts in nine currencies, the program supports a global reach. The approval process for new partners takes less than 48 hours.
View Post
Share
View Post
  • 1 min

BA systems failure could cause knock-on…

✈️ British Airways experienced an IT glitch around 5pm Monday, causing a two-hour disruption and impacting worldwide and domestic flights, including from Heathrow, Gatwick, and London City. Delays continued into Tuesday, with the potential for further disruption. This follows previous IT issues in May last year, spring 2017, and February 2020. British Airways apologized for the inconvenience and worked to minimize the impact on travelers’ plans.
View Post
Share