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November 19, 2024

47 posts

HT Talks Tech with Dave’s Hot Chicken

💾 Dave's Hot Chicken is upgrading to Qu and QSR Automations systems to support its rapid expansion and overcome current POS limitations. The new POS aims to scale easily to 1,000 locations, offering real-time data management and improved efficiency. Currently, only 10% of Dave’s locations are equipped with these solutions, with a goal to retrofit 100% within two years. Dave's employs Bikky's CDP for tracking guest behavior and leveraging trends to enhance customer engagement.
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One in-person meeting equals three virtual ones

🗒 Accor's research, released on Nov 19, 2024, reveals professionals forecast a 36% revenue increase with face-to-face meetings. The study underscores the strategic importance of in-person interactions over virtual ones for successful business outcomes, despite the prevalence of digital alternatives. Face-to-face meetings continue to be a competitive advantage for relationship-building and revenue generation in various industries. Read more at Accor's website.
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Euromonitor’s consumer trends and their impact on travel

📊 Euromonitor International, in a report released on November 19, 2024, identifies 'Filtered Focus' as a top global consumer trend for 2025, highlighting the challenge consumers face with information overload. Brands that offer clear communication and simplify the search process for consumers will excel. Personalized recommendations and efficient customer service are key strategies for companies to assist consumers in managing the excess of choices and information.
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Luxury brands lose ground with younger audience

💸 Global luxury spending is projected to hit nearly €1.5 trillion in 2024, with minimal growth ranging between -1% to 1% compared to 2023. Economic uncertainty and rising brand prices lead to reduced non-essential luxury purchases. Despite this, luxury experiences continue to be in demand, focusing on travel, social events, and wellness, rather than material goods. Data provided by Bain & Company on Nov 19, 2024.
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How TikTok is changing the face of travel

🏖 Over 70% of European TikTok users are likely to book trips based on platform recommendations. More than 60% of Gen Z Americans use TikTok as a search engine. The app uses geolocation for tailored content, impacting travel trends with videos like "top things to do in Paris". TikTok's rapid growth poses challenges for destination infrastructure. [Nov 19, 2024]
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Marriott to cut hundreds of corporate jobs

🛏 Marriott International to lay off 833 employees at its Bethesda, Maryland headquarters by January 3, 2025. After filing a WARN notice, the hotel chain aims to improve enterprise-wide effectiveness through a strategic business review. Affected areas include corporate and regional offices, with the restructure largely complete by the first quarter of 2025. Despite layoffs, Marriott plans to create several hundred new positions, hoping many current employees will transition to these roles.
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