26 November 2024 - 10 Minutes News for Hoteliers - Page 3

2 min

Şekerci Cafer Erol opens first European Flagship Store in Knightsbridge, bringing viral Dubai chocolate to London for the first time

🍫 Şekerci Cafer Erol, a Turkish confectionery brand with 218 years of history, launched its first European flagship store in Knightsbridge, London, next to Harrods. The store features 370 unique products, including the viral Dubai chocolate, now available in the UK. Hakan Erol, Fatih Koca, and Prof Dr Ali Murat Soydan spearheaded the opening, aiming at cultural promotion and introducing London to Turkish hospitality. The Knightsbridge store offers an exclusive taste of luxury and plans for global expansion across Europe, the Gulf, and the USA are underway.

3 min

6 sustainable strategies to improve hotel operations and guest satisfaction

🛡️ Eco-friendly lighting and energy-efficient appliances are key to enhancing hotel sustainability. Solar panels offer renewable energy and may provide financial incentives. Sustainable kitchen equipment, like energy-efficient refrigerators with LED lighting, IoT-enabled sensors, and eco-friendly refrigerants such as R-290 and R-600a, reduce energy use and environmental impact. Low-flow faucets and water recycling systems conserve water. Recycled or upcycled furnishings, green cleaning products, and smart room technologies that adjust energy use based on occupancy further support sustainability efforts. These measures can decrease operational costs and attract eco-conscious guests, contributing to long-term success in the hospitality industry.

3 min

Blackstone snaps up Grand Hyatt Athens for €235M

🏡 Blackstone Real Estate acquired Grand Hyatt Athens from Henderson Park and Hines for €235 million. The hotel, initially the Ledra Marriott, was purchased in June 2017 and underwent renovations, expanding from 315 to 548 rooms. The hotel now offers 4,400 square meters of conference space and features a rooftop restaurant with Acropolis views. This marks Blackstone's 10th hotel in Greece, where it has invested over €750 million in its portfolio. The sale was advised by JLL and Eastdil Secured.

2 min

Rethinking Timeshares: How Flexibility and Experiences Drive Generational Loyalty – Derek De Salvia, Hilton Grand Vacations

🏕️ Derek De Salvia, Executive VP and Chief Customer Officer at Hilton Grand Vacations (HGV), reveals HGV's innovation in vacation ownership on Nov. 26, 2024. HGV's transformation includes flexible, experience-centric timeshare models and the Ultimate Access platform offering memorable experiences. De Salvia discusses "Inspired Hospitality," customer listening for innovation, building generational loyalty through personalization, the significance of the Chief Customer Officer role, and evolving family travel dynamics. The episode is sponsored by Roomza, featuring a pilot program and a free Hotel Personalization Starter Kit.

Source Seafood Sustainably: CH&CO

3 min

Pulse of the Industry Series Q1 and Q2 2024Part 5 – JAPAN

🏦 Japan's hotel industry saw a rise in tech integration, like robot-staffed hotels, and a focus on sustainability in 2024. Tourist recovery is underway, with Q1 2024 seeing an 85 TrustYou Performance Score, higher than the global average. Challenges include staffing shortages and competitive markets. Anticipation for 2025 includes further tech advancements and sustainable practices. Vegan options and service quality impacted guest experiences significantly (+5.68 and +5.05), while room and bathroom cleanliness had the most negative impact (-5.69 and -4.31).

4 min

Hotel direct bookings vs third party reservations

What are direct bookings? Direct bookings occur when a guest books directly through your hotel’s website, social media channels, or any other direct channels you have set up, such as…

13 min

Boost Hotel Performance Through Profit & Loss Mastery

💰 Commercial teams in hotels, comprising Sales, Marketing, and Revenue Management departments, play a crucial role in revenue generation and market presence. Financial literacy, particularly understanding the Profit & Loss (P&L) statement, enables these teams to identify profitable revenue streams, assess cost implications, and make informed decisions that align with the hotel's financial goals. Mastering P&L can lead to strategic choices that balance occupancy with profitability, enhancing the hotel's financial health. Business Intelligence tools like Demand Calendar aid in transforming data into actionable insights for optimizing strategies and managing costs effectively.

2 min

Rosen Hotels & Resorts, AHLA Release Statements on Passing of Harris Rosen

🏥 Harris Rosen, founder of Rosen Hotels & Resorts, passed away at 85. Vice president Frank Santos announced his death, highlighting Rosen's philanthropy in education, health, and fighting cancer. Rosen was revered by the American Hotel & Lodging Association (AHLA) for his contributions to the hotel industry and his philanthropic work. His generosity founded the Rosen College of Hospitality Management at the University of Central Florida, recently ranked first nationally for five consecutive years. A private Celebration of Life will be held by the family.

3 min

Kamat Hotels (India) Limited Selects RateGain’s Demand Booster to Power Direct Bookings and Drive Customer Acquisition

🏩 Noida, 26th November 2024: RateGain partners with Kamat Hotels (India) Limited, aiming to boost direct bookings and enhance guest acquisition across 18 luxury properties. RateGain's AI-powered SaaS, including UNO Demand Booster, will enhance Kamat Hotels' digital presence and ROAS, leveraging precise targeting and automated bidding. KHIL, founded in 1986 with over 85 years of legacy, leads in eco-sensitive hospitality with its flagship, The Orchid, and other heritage and leisure resorts.

Input your search keywords and press Enter.