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March 25, 2025

65 posts
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  • 3 min

People on the Move: Dorchester Collection, Four Seasons, Corinthia, Stonebridge, Hyatt, Lotte Hotels, Grand Resort Bad Ragaz

🏦 Dorchester Collection names Philippe Leboeuf as CEO, effective June 2025. Four Seasons Resort Orlando promotes Nick Anderson to commercial director and Jessica Sibley to director of sales. Stonebridge appoints David Wahba as VP of sales – luxury, lifestyle, and resort. Corinthia Grand Hotel Astoria Brussels hires Nicolas Kipper as managing director. Grand Resort Bad Ragaz welcomes Simon Spiller as general manager. Hyatt Regency San Antonio Riverwalk brings on Chryssaldo Thomas as general manager. L7 CHICAGO by LOTTE appoints Andrew Eck as general manager.
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New VR Design Agency Reveals Hospitality Projects

🌊 PPDS will attend Seatrade Cruise Global 2025 in Miami from April 7-10 to unveil their Philips Professional Displays, targeting the booming cruise industry. With 600+ exhibitors and 11,000+ visitors expected, the event marks PPDS's expansion into maritime hospitality. Philips MediaSuite TVs, launched in 2019 and leading in Western Europe, offer dedicated models for cruises and yachts, including sizes from 24” to 65” and low-power consumption. The cruise market is projected to reach $15.1 billion by 2028, doubling from $7.67 billion in 2022, with over 35 million cruise vacationers anticipated in 2024. PPDS aligns with sustainability efforts, recognized by the 2025 TUI Sustainability Impact Progress Award, and supports Mercy Ships, a non-governmental hospital ship charity.
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7Shifts Publishes Restaurant Labor Cost and Profitability Report

🚢 PPDS, global provider of Philips Professional Displays, will attend Seatrade Cruise Global 2025 in Miami from April 7-10, celebrating the exhibition's 40th anniversary. The event takes place at the Miami Beach Convention Center, covering 500,000ft². Over 600 exhibitors and an anticipated 11,000 visitors will be present. PPDS aims to showcase display solutions for cruise ships and luxury yachts at Philips booth 4405. The cruise market, with over 35 million people expected to vacation on cruise ships in 2024, forecasts growth to $15.1 billion by 2028 from $7.67 billion in 2022. Philips MediaSuite TVs, launched in 2019 and leading in Western Europe, offers sizes from 24” to 65”, Google Cast™, Netflix, and IPTV services. PPDS' commitment to sustainability is recognized, including a 2025 TUI Sustainability Impact Progress Award commendation. PPDS supports Mercy Ships, an international charity with hospital ships.
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  • 4 min

How luxury hotel design appeals to multigenerational travelers

🏡 A McKinsey report uncovers that 80% of luxury travelers are under 60, with 40-60 year-olds spending the most, signaling a trend towards family-oriented luxury travel. Design strategies for luxury hotels now blend sophistication with durability, leveraging woven textures and modern manufacturing for long-lasting, practical elegance. Carpet tiles mimic high-end flooring but offer easy replacement, while furniture selections balance bespoke style with robustness for a family-friendly appeal. Amenities like resort cabanas cater to all ages, merging privacy with poolside proximity. The Fairmont Kea Lani on Maui's Wailea coast showcases an "Instagrammable" design, ensuring spaces are photogenic to attract and engage younger guests, recognized as informal brand ambassadors. These design choices aim to make luxury properties a multigenerational family favorite.
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  • 4 min

Sustainability in Hospitality: A Roadmap for Greener, Smarter Hotels

🌲 Booking.com survey shows 56% of travelers look for eco-friendly accommodations; nearly 67% prefer comfort with sustainable amenities. The Sustainable Hospitality Alliance indicates hotels can reduce their carbon footprint by adopting sustainability principles. Operations can cut costs with efficient systems, renewable energy, and water conservation. Strategies include energy audits, low-flow installations, robust recycling, and smart room technologies. Hotels can also support local communities through partnerships and eco-tourism, while innovative practices involve green building design, renewable energy, and guest-involved energy projects. Hotels embracing sustainability cater to eco-conscious travelers, building resilient, future-proof businesses.
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  • 3 min

SHR unveils AI Assistant to solve hotels’ costly content inefficiencies

💾 SHR launched AI Assistant for hotels on 24 March 2025 in Houston, TX to automate multilingual content creation in CRS and CRM systems, enhancing guest experience and streamlining operations. The AI Assistant tackles outdated content workflows, instantly generates optimized descriptions and messaging, and ensures consistency and accessibility compliance. It's integrated directly into SHR's platforms, reducing manual workload. SHR, founded in 2004, services over 2,000 global hoteliers and is part of the Access Company.
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  • 2 min

Ranch Dressing, wagyu beef, and pizza pockets

🍴 Bret Thorn, Senior Food & Beverage Editor for Nation's Restaurant News since 1999, also joined Restaurant Hospitality in 2016. He hosted "In the Kitchen with Bret Thorn," and wrote for The New York Sun from 2005 to 2008. Before, Thorn lived in Thailand (circa 1994-1999), where he was a sub editor for Asia Times, senior editor for Manager magazine, and contributed business and food articles. A Tufts University magna cum laude graduate with a BA in History, Thorn studied at Le Cordon Bleu in Paris and spent time at both Nanjing and Beijing Universities in 1988-1989. He won the 2006 Jesse H. Neal Award, joined the Disciples d'Escoffier in 2014, and has published works in the Oxford Encyclopedia and the Oxford Companion. Thorn, a Colorado native, resides in Brooklyn, NY.
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  • 3 min

Springtime Stays: Capturing Seasonal Travelers on Your Direct Channel

🏖️ During March and April, 64% of Americans plan trips, a vital period for hotels to increase direct bookings. Avani Victoria Falls Resort offers an Easter "Family Fun" package with daily breakfast, Victoria Falls access, and a sunset cruise, easily booked via Layer. Coast Hotels entices new members with a targeted spring offer and a discount, driving loyalty. Anantara Koh Yao Yai uses a countdown clock to promote urgency for an exclusive deal. Sand and Sea in the Canary Islands targets travelers with a "Spring in February" offer, using a Layer to depict the sunny escape. Personalization tools help hotels reach the right audience at the right time, improving direct bookings and fostering guest loyalty.
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  • 5 min

goHappy’s First Frontline Worker Report Reveals Clear Link Between Employee Engagement and Turnover

🚢 PPDS is set to make its first appearance at Seatrade Cruise Global 2025 in Miami from April 7-10, celebrating the event's 40th anniversary. Over 600 exhibitors and 11,000 visitors are expected at the Miami Beach Convention Center. Philips MediaSuite TVs, specifically designed for the maritime market, will be showcased at Philips booth 4405. The cruise industry is projected to grow to a value of $15.1 billion by 2028, up from $7.67 billion in 2022. In 2024, over 35 million people are expected to have vacationed on cruise ships. Philips MediaSuite is now the leading hotel TV in Western Europe since its launch in 2019 and is part of PPDS' sustainability-driven hospitality offerings, with the company aligning with initiatives like Mercy Ships and winning the 2025 TUI Sustainability Impact Progress Award.
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