29 April 2025 - 10 Minutes News for Hoteliers - Page 3

Nirvana Collection opens West Court Retreat in Berkshire

🏠 The Nirvana Collection opened West Court Retreat in Berkshire, within a Grade II-listed 17th-century manor house, featuring 11 suites/deluxe rooms and 38 double/twin rooms. The site, previously a Secret Service training base and Officers’ Mess, now includes a gym, spa treatment rooms, outdoor pool, and The Dining Room and Devil’s Highway Bar among its F&B venues. Guests can use a complimentary shuttle to Nirvana Spa. West Court Retreat is The Nirvana Collection's inaugural hotel.

4 min

Strong results across key hospitality groups

🏠 Accor reported 9.2% revenue growth in Q1 2025, reaching €1.349 billion with a RevPAR increase of 5% from 2024; opened 45 new hotels with over 5,900 rooms. Pierre & Vacances - Center Parcs saw a -0.9% decline in economic revenue for H1 2024/2025, yet a 96% occupancy rate in Q2 at mountain resorts and 21.8% rise in Spanish accommodation revenue. CapitaLand Ascott Trust's (CLAS) gross profit grew 4% in Q1 2025, with key growth in the UK, US, and Japan; planning the Somerset Liang Court in Singapore for 2026. Compagnie des Alpes reported an 11.6% revenue increase to €849.5 million in the first half of the 2024/2025 fiscal year, a 5.5% rise in ski lift revenue, and a 32.8% jump in leisure park revenue, including the acquisition of Belantis in Germany.

2 min

La Quinta by Wyndham expands in Georgia with new hotel in Batumi

🏝 Wyndham Hotels & Resorts launched La Quinta by Wyndham in Batumi, Georgia, contributing to the area's tourism growth. In 2024, Georgia saw 7.4 million international visitors, a 4.2% increase from the previous year. The Batumi hotel, near the beach and airport, features 98 rooms, fitness and wellness centers, a restaurant, and a bar. Wyndham now operates seven hotels across five brands in Georgia, with La Quinta's global presence exceeding 900 hotels.

2 min

Schroders Capital completes the acquisition of W Edinburgh hotel

🏨 Schroders Capital, a firm with $99.3 billion in assets, has acquired W Edinburgh from Nuveen Real Estate, entering Edinburgh's luxury hotel market in November 2023. The hotel, Marriott International's first luxury property in the city, features 244 rooms and combines Edinburgh's traditional architecture with modern design. It's located in St James Square’s newly developed area. The W Edinburgh was awarded Scottish hotel of the year 2025. Schroders Capital manages GBP 3.1 billion in hotel investments across Europe and recently acquired the NH Collection Milan Lifestyle property.

1 min

Hospitality vs. Lodging: How Real Hospitality Drives Revenue and Profits – Claudia Infante, Margaritaville

🏩 Claudia Infante, Chief Data Officer at Margaritaville, explains the difference between hospitality and lodging on April 29, 2025. Emphasizing the business benefits of investing in genuine hospitality services, she encourages applying the insights to enhance operations and customer experiences.

2 min

Cloudbeds launches integrated payments in Thailand to modernize financial operations for hoteliers

🏨 Cloudbeds introduced CB Pay Thailand in San Diego, CA, enabling Thai hoteliers to automate onboarding, handle payments in local currency, and improve guest experience by eliminating manual credit card data handling. Partnering with dLocal, the platform offers OTA payment acceptance, local and international credit card processing, and pay-by-link options, all through a secure, compliant interface. This financial tool simplifies management, optimizes cash flow, and aims to strengthen hotel financial stability in Thailand.

13 min

AI: Hotel Commercial Roles Shift from Mundane Tasks to Strategy

🏨 AI revolutionizes the hospitality industry, automating and enhancing tasks in Marketing, Sales, and Revenue Management. AI adoption rates exceed 70% globally, yet up to three-quarters of businesses struggle to scale value from AI investments. The focus shifts from incremental efficiency to strategic transformation, requiring a move from routine tasks to strategic thinking and human skills. The emergence of Integrated Commercial Leaders orchestrates Marketing as Brand Experience Architects, Sales as Strategic Growth Partners, and Revenue Management as Commercial Strategists. The future-ready commercial team relies on a robust Hotel Business Intelligence System and a leadership mindset that views AI as an enabler of human potential.

Clermont Hotel Group Partners With IDeaS to Drive Revenue Performance, Operational Efficiency Across Portfolio

📍 United Kingdom, London, April 29, 2025 - Clermont Hotel Group partners with IDeaS to implement G3 Revenue Management System (RMS) and Optix across their properties, enhancing revenue strategy and operational efficiency. G3 RMS optimizes demand forecasting and automation, maximizing RevPAR and profitability, while IDeaS Optix enables real-time reporting and actionable insights. This technology suite will be utilized in iconic hotels like The Tower Hotel, The Cumberland, and the Royal Horseguards Hotel. The Group chose IDeaS for advanced capabilities and superior after-sales support, with a focus on smooth RMS transition and long-term success.

2 min

Arch Amenities Group Appoints Operations, Human Resources and Information Technology Executives

🏦 In Rockville, Maryland, on April 29, 2025, Arch Amenities Group announced new executive appointments: Jessica Heger Michalak as Senior VP of Operations, Stefanie Chenok as Senior VP of Human Resources, and John Toman as VP of Information Technology. Michalak previously worked at OneSpaWorld and as an executive consultant; Chenok led HR at 24 Hour Fitness and held roles at Banana Republic and Target Corp., earning a B.S. from Oklahoma City University. Toman, with a B.S. from the University of Maryland and an M.S. from The George Washington University, previously led tech at Edlio. The CEO of Arch, Caitlin McKenna, highlighted the trio's roles in the company's goal to become the leading provider in its service categories.

Crestline Hotels & Resorts Selected to Manage Courtyard by Marriott Fort Lauderdale East/lauderdale-By-The-Sea

🏨 USA, Fort Lauderdale, Florida. Announced April 29, 2025, a strategic collaboration involving Ray Powers, Trustee of the JP Edmondson Estate, Cynthia Zeigler, Edmondson family representative, and William Cleaver, CEO of Affirmed Corporation with Crestline Hotels & Resorts to manage the 106-guest room Courtyard Fort Lauderdale East/Lauderdale-by-the-Sea hotel. The hotel, near the beach, is completing a major renovation encompassing guest rooms, suites, and public spaces. The partnership aims to enhance guest experience, improve associate satisfaction, and increase hotel value.

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