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June 5, 2025

52 posts
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  • 2 min

VENZA to Acquire OpsTechPro and Offer End-to-End Risk Management

📱 SOCi’s 2025 Consumer Behavior Index reveals changing consumer search habits. Conducted in February 2025 with 1,001 U.S. adults, it shows 19% use AI tools for business discovery, yet 95% distrust AI for purchase decisions. Gen Z turns to TikTok (34%) and Instagram (35%) to verify AI suggestions. Notably, 91% rely on peer content for evaluations, with 40% favoring video reviews. This shift urges brands to prioritize authenticity and active engagement on social media for revenue growth.
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  • 2 min

Starr Restaurants to open Parisian bistro Pastis in Nashville

🍴 Starr Restaurant Group is set to open Pastis Nashville in summer 2025 at Wedgewood Houston, 512 Houston St. The 2,774 sq. ft. interior will seat 170, with an 18-seat bar, and a 1,300 sq. ft. patio for 75 opening late summer. Located in the historic May Hosiery Mills, it will offer French bistro dishes like onion soup and steak frites. Pastis, founded in 1999, will be the fourth location, joining others in D.C. and Miami.
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  • 2 min

Cannes’ hotel industry puts on a show

🎬 Cannes saw a 4% increase in attendance at its festival held from May 13 to 24, with nearly 40,000 accredited attendees and 15,000 professionals. Mayor David Lisnard highlighted the festival’s economic impact, generating over €200 million and accounting for 20% of local hotels' annual turnover with approximately 80,000 overnight stays. Hotel occupancy rates remained stable, with average daily rates rising by 13.5%, enhancing RevPAR by 13.4%.
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  • 3 min

GuestRevu & Guesty Team Up To Collect More Guest Feedback, Automatically

📰 GuestRevu and Guesty have integrated, enabling seamless automation of guest satisfaction surveys for hospitality professionals. This partnership allows GuestRevu to import reservation data from Guesty, sending tailored surveys throughout the guest journey. The integration enhances feedback management, sentiment analysis, and operational insights, saving time and improving service. GuestRevu offers a 25% discount to Guesty users signing up via the Marketplace. Guesty supports over 150 industry partners with 700+ team members globally.
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  • 2 min

Yelloh! Village marks 25 years with solidarity initiative

🏖 In 2024, Yelloh! Village offers 18,000 accommodations, attracting over 8.3 million nights with 49% French and 51% European visitors. Starting Easter 2025, they launch a solidarity initiative with "Je pars, tu pars, il part" to provide holidays for 150 families. Investment of €75 million in 2025 enhances infrastructure and digital services. Yelloh! Village employs 5,000 directly and supports 10,000 indirect jobs, emphasizing community engagement and responsible practices.
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  • 1 min

“Travel has become so expensive since COVID—I wish we could go back to… | Dimitris Floros

🛫 Ticket prices for flights in the US have remained flat compared to 15 years ago, despite a surge in overall inflation. Competition, smarter revenue management, and increased ancillary fees for services like baggage and car rentals contribute to this trend. While base airfares haven't risen significantly, the added costs of optional extras can inflate the total cost of flying. This data challenges the perception that travel costs have skyrocketed since the COVID pandemic.
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  • 1 min

Why the Future of Foodservice Starts with Design

💻 Staffing costs in hospitality are rising, pushing operators to seek scalable tech solutions. However, it's not about advanced technology but the human experience it offers. Poorly designed tech, like clunky robots, can create new issues instead of solving current ones. The future of cafés and restaurants lies in design thinking that prioritizes guest and staff perspectives, focusing on how experiences feel, not just what happens. Design transforms tech into memorable experiences that delight and surprise.
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  • 5 min

111 – Seriously now, Who owns the customer?

📚 In 2013, Martin Soler, then CMO of Snapshot, introduced the Hotel Distribution Technology Chart to clarify the hotel tech ecosystem, now 10 years old and evolving. Airbnb's branding touted disruption of the hotel sector, yet it mainly rose as an OTA. The Rosewood in Amsterdam houses a vending machine with marble sculptures, revealing consumerism’s artistic reflections. AI hotel searches, like Perplexity, are gaining attention for improving user experience. Balancing brand consistency with creative diversity remains key in marketing.
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  • 3 min

Ad Gefrin Introduces Tácnbora Limited Edition: Cognac Cask Finish

🥃 Ad Gefrin in Wooler, Northumberland launches Tácnbora Limited Edition: Cognac Cask Finish on 14 June 2025. This small-batch whisky, finished for six months in ex-Cognac oak, is bottled at 58.6% ABV. Only six casks will yield 1,800 to 2,000 bottles. The release follows October 2023's Tácnbora Peated Islay Cask, which sold 1,629 bottles by January 2024. First access is for Corenkyn and Corengyst members, with benefits starting 7-11 June 2025.
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