22 August 2025 - 10 Minutes News for Hoteliers - Page 2

2 min

International News: Agoda Deploys AI to Instantly Answer Traveler Questions About Hotels

🚀 SynergySuite raised $12 million to expand its AI-powered restaurant platform. The funding, led by Oyster Capital in Dublin with support from First Analysis and Lago Innovation, will support global growth and product innovation. The platform offers real-time inventory tracking, AI forecasting, labor planning, and more, enhancing operational efficiency for brands like Pollo Campero and Tropical Smoothie Cafe. In 2025, SynergySuite earned multiple awards for innovation and customer impact, solidifying its industry leadership.

1 min

Thompson Hospitality to open Ms. Peach’s Southern Kitchen

📑 Ron Ruggless, senior editor at Informa Connect's Nation’s Restaurant News and Restaurant Hospitality since 1992, previously worked at the Dallas Times Herald (1982-1991) and edited the Zagat Dining Guide. Based in Dallas-Fort Worth, he moderates industry events worldwide. His expertise covers foodservice mergers, acquisitions, and marketing. Follow Ron on Twitter, LinkedIn, Instagram, and TikTok @RonRuggless.

4 min

Low consumer confidence is keeping restaurant traffic down

📈 Restaurant traffic is down despite increased menu innovation and consumer-facing technology. In Las Vegas, David Henkes highlights low consumer confidence, which has dropped 14 index points since 2023, as a major factor. A 10-point decline in confidence could reduce traffic by 0.5% to 2% within two months. From 2023-2025, inflation and layoffs further erode confidence. July's menu prices rose 3.9%, surpassing a 2.7% CPI increase. QSR prices rose 1.3% YoY in Q2 2025, slowing from 10.6% in Q2 2023.

3 min

Craft Lodging: Why Travelers Are Craving Authentic Experiences More Than Ever

Over 70% of global travelers prioritize authentic, local experiences. Studies from Booking.com and Skift show a shift towards Craft Lodging, which emphasizes authenticity, character, and personal touch. Independent properties benefit from this trend, offering distinct character and personalized service. Larger brands are adapting by allowing more service personalization and local partnerships. Authenticity is becoming a baseline expectation in hospitality, aligning with values like sustainability and community impact. Craft Lodging is reshaping the future of travel.

1 min

HREC Facilitates Sale of Hampton Inn Denver-International Airport

🏠 HREC Investment Advisors arranged the sale of the 122-room Hampton Inn Denver-International Airport, Denver, Colorado, to Denver Airport Lodging, LLC, an affiliate of Colorado Hospitality Services, Inc. They own five hotels and 22 properties in Denver. Denver International Airport saw 77.8 million passengers in 2023, a 12.3% increase. By October 2024, 69.2 million passengers marked a 6.7% rise. The airport generated over $36.4 billion for Colorado's economy last year.

1 min

PM Hotel Group Announces Opening of Cambria Hotel Portland Pearl District

🏨 PM Hotel Group has opened the Cambria Hotel Portland Pearl District in Portland’s Pearl District. Featuring 178 rooms, the hotel offers amenities like a fitness studio, pet-friendly rooms, and a 1,350 sq. ft. meeting space. The on-site restaurant, Recess, serves local dishes. This opening is a strategic addition to PM Hotel Group’s portfolio, which includes properties like Aloft Portland Airport. Located near downtown attractions and the Oregon Convention Center, it enhances travel offerings.

1 min

When Ryan Reynolds and Rob McElhenney Bought Wrexham AFC, This Hotelier Made the Most of the Moment: Steven Hesketh

🏟 Ryan Reynolds and Rob McElhenney's purchase of Wrexham AFC focused global attention on a small Welsh community. Steven Hesketh, CEO of Savvy Hotel Group, shares how local hospitality operators collaborated to leverage this attention for regional growth. This initiative emphasized placemaking and community pride. The podcast also highlights innovative hospitality strategies, encouraging industry professionals to adapt these ideas for business transformation.

1 min

Map of the week: hotel openings – August #3 2025

🏨 Hospitality ON provides an expert look into hospitality. Membership grants access to exclusive content, jobs, and more. The image URL suggests a possible focus on hospitality-related visuals, but no specific statistics, dates, or detailed events are mentioned in this excerpt. The article emphasizes the benefits of becoming a member for comprehensive insights into the hospitality industry.

Dusit adds Tantawan Tented Camp in Chiang Rai

🏞 Dusit International manages Tantawan Tented Camp in Chiang Rai, 40 minutes from the airport. Featuring 10 tents, the camp merges Thai traditions with sustainability through the Tree of Life programme. Guests engage in cultural activities and farm tours. Connected with Sunflower Organic Farm, it supports girls at risk of trafficking. Facilities include a pool, amphitheatre, and pickleball courts. Dusit Thani College and The Food School offer training and workshops to support education.

Siari, a Ritz-Carlton Reserve appoints new GM

📍 Guillermo Varela has been appointed as the general manager of Siari, a Ritz-Carlton Reserve. He will oversee the resort's 86 keys, including a five-bedroom presidential suite and 34 ocean-view residences. Varela has over 15 years of international leadership experience, previously working with Rosewood Hotels & Resorts and Aman. The resort is located in an 800-acre private community in Riviera Nayarit, Mexico, and will open in winter 2025.

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