3 October 2025 - 10 Minutes News for Hoteliers

2 min

New on the Menu: Caviar funnel cake and a smoking White Negroni

🍴 Bret Thorn is the senior food & beverage editor for Nation’s Restaurant News and Restaurant Hospitality. He joined NRN in 1999 and Restaurant Hospitality in 2016. Thorn has expertise in food trends, notably in French and Asian cuisines, and holds a degree from Tufts University and a certificate from Le Cordon Bleu. His accolades include a 2006 Jesse H. Neal Award. Thorn, a Denver native now residing in Brooklyn, started his career with roles in Thailand and at The New York Sun.

3 min

Why you should use a BI tool, even If you have only one or two locations

📊 In the hospitality industry, Blent’s BI tools streamline data analysis by consolidating info from multiple systems and currencies. These tools automate updates and provide real-time insights, overcoming Excel's limitations. A robust data strategy aids business expansion by avoiding past mistakes and exploiting data's full potential. Blent offers expert support with 10+ years of experience, tailored solutions, and 50+ ready-to-use reports and dashboards to help achieve business goals effectively.

2 min

#hospitality #technology #innovation #datadriven #blent #hospitality #technologie #innovation #datadriven #blent | Nicolas Horvath | 20 comments

🚀 Joined Blent.io as Chief Revenue Officer, I’m thrilled to join forces with Blent.io, a leader in hospitality tech. Known as "Hospitality's Superbrain," Blent.io revolutionizes industry data use with intuitive business intelligence solutions. Thank you to Christopher Meignier and the team for the warm welcome. We're poised to transform hotel performance management globally. Stay tuned for exciting updates! #Hospitality #Technology #Innovation #DataDriven #Blent

2 min

How to create emotional ROI in hospitality | Oliver Corrin posted on the topic | LinkedIn

📚 Over a weekend stay at a luxury hotel in Australia, the guest experiences were hindered by transactional staff interactions. Behavioral economics, such as Kahneman’s “peak-end rule,” highlights the impact of emotional moments. STR notes top 20% hotels earn 7-15% ADR premiums, while HBR mentions a 5% retention lift boosts profits 25-45%. Cornell states 95% guest satisfaction is staff-driven. Hospitality leaders are encouraged to train staff for emotional cues, storytelling, and customer delight for enhanced guest experience.

2 min

\Rates GPT @ The Moment of Decision\ In case you’re curious about why Rate Gain would buy Sojern for $250 Million…. The answer may partially rest in the never ending battle for hotels to reduce the… | Glenn Turner

🏨 RateGain acquires Sojern for $250 million to help hotels bypass OTA's dominance. The DewDrop Inn, a 150-room hotel in Miami, illustrates the change. Traditionally, hotels paid OTA commissions of 15–20% by maintaining rate parity. Now, AI assists travelers, offering private rates via RateGain’s tech, avoiding 15% commissions. Sojern’s data identifies high-value customers. Public rate: $189; private AI rate: $169 with breakfast. This strategy diminishes OTA leverage and strengthens direct bookings.

2 min

How chef Marjorie Meek-Bradley created the straightforward yet delicious menu at The View

🍴 Chef Marjorie Meek-Bradley joined The View, a historic rotating restaurant in New York City, now owned by Union Square Hospitality Group. With a background in top U.S. restaurants, she crafted a menu blending classic New York chop house vibes with seasonal touches. Her favorite dish is the Brazilian Picanha, simply seasoned and broiled. Side dishes like peas and carrots, inspired by Swanson TV dinners, reflect her focus on simplicity and flavor.

1 min

TownePlace Suites by Marriott Charlotte LoSo Opens

🏨 SREE Hotels opened TownePlace Suites by Marriott Charlotte LoSo in Charlotte, North Carolina. The 136-suite hotel was converted from a Hyatt House and renovated. It's managed by General Manager Michael Thomas. Located near Lower South End, it offers proximity to Charlotte Douglas International Airport and other attractions. The property features one- and two-bedroom suites with modern amenities, a fitness center, an outdoor pool, and 1,140 sq ft of meeting space.

2 min

First Hospitality Adds Dual-Branded Property in Chicago to Its Portfolio

🏨 First Hospitality assumed management of the Hyatt House and Hyatt Place Chicago – Medical/University District, their fifth multi-brand hotel, expanding their Chicagoland portfolio to 16 properties. The dual-branded property includes 210 guestrooms and is located in the Illinois Medical District. It marks their ninth historic property. Amenities include apartment-style suites, meeting spaces, and on-site dining. This expansion strengthens their partnership with Murphy Real Estate Services, already operating voco and Holiday Inn Chicago Downtown.

2 min

Hilton Jacksonville at Mayo Clinic Opens on Mayo Clinic Campus

🏨 Jacksonville, Florida—In 2023, Hilton Jacksonville at Mayo Clinic opened its doors, marking the first full-service hotel in the area in nearly 20 years. The 252-room, eight-story hotel is located on the Mayo Clinic Jacksonville Campus. Amenities include 21,000 sq ft of event space, a pool, a fitness center, and Coastal Kitchen restaurant. Built by Concord Hospitality and Whitman Peterson, the hotel aims to serve leisure, corporate, and wellness travelers with Hilton's signature hospitality.

1 min

Concord Summit Capital Arranges Construction Loan for ECHO Suites Extended Stay in Chandler, Arizona

💰 Concord Summit Capital secured a $12.2 million construction loan for a new 124-room ECHO Suites Extended Stay by Wyndham at Chandler Airport Center, Phoenix, Arizona. It's the second ECHO Suites in Arizona financed by Concord Summit for The Sandpiper Group, following last year's project in Peoria. The four-story hotel, near Chandler Municipal Airport, is strategically positioned to meet corporate demand. Concord Summit’s Robert Horton, John Choi, and Connor Martz structured the financing.

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