15 October 2025 - 10 Minutes News for Hoteliers - Page 2

5 min

OpenAI “App Store”: What it Means for Travel | PA Dispatch No. 3

💻 OTAs accessed via ChatGPT bring real-time pricing from Expedia and Booking without context-switching. Partnering with incumbents avoids data shut-offs. Expedia's 2-minute latency is a conversion issue; faster UX is needed. Current process requires external booking, impacting user flow. ChatGPT's control over information reduces OTA brand visibility, potentially compressing their 10-20% take rate. Low-latency, native payments, and integrated servicing are necessary for seamless transactions. OTAs may see benefits within 12 months, but UX owners are poised to gain long-term advantage.

2 min

Kinedo stand at HIX Expo designed to inspire the hotel sector

🚿 Kinedo, part of the SFA Saniflo Group, is showcasing at HIX Expo in London’s Business Design Centre on November 26th-27th. For the first time, they reveal high-end and budget-friendly bathroom designs with unique Kinewall panels. The event attracts over 5,000 attendees, including designers and hotel operators, and features seminars on hotel wellness and luxury. Kinedo's stand A81 highlights contrasting room sets with Solo Design walk-in enclosures.

2 min

Neit Partners with Chef Endo Kazutoshi to Launch Silent Harmony, a Limited-Edition Whiskey Blend Developed by the Acclaimed Chef and Third-Generation Sushi Master

🍺 NEIT, in October 2025, collaborated with Chef Endo Kazutoshi to launch Silent Harmony, a limited edition Irish whiskey. Crafted over 34 years since 1991, Silent Harmony is a triple-distilled single malt, priced at £2,995 per bottle. Only 185 bottles will be available, reflecting a blend of tradition and contemporary aesthetics, with floral and herbal notes. This collaboration exemplifies NEIT's storytelling ethos and Chef Kazutoshi's precision in crafting excellence.

2 min

PBH Hotel Group opens Wine & Books by the Sea, Algarve Resort

🍹 Wine & Books by the Sea, Algarve Resort will open in February 2026, in the Salgados Nature Reserve. This €12 million project by PBH Hotel Group will feature 250 rooms, indoor and outdoor pools, a gym, spa, and five dining concepts. The brand, founded in 2021, aims to promote Portuguese culture. Joana Saraiva leads the design, focusing on natural harmony. This marks the third Wine & Books Hotels, following Lisbon (2021) and Porto (2024).

2 min

SCHLOSS Spa named Scotland’s Best Hotel Spa 2025: Plan an award-winning autumn spa break

🏝️ SCHLOSS Spa at the SCHLOSS Roxburghe hotel won Scotland’s Best Hotel Spa 2025 at the World Spa Awards. This 5-star hotel, located in the Borders, also holds an AA Recommended Spa status. The "Reconnect with Nature" package, priced at £310 per person, includes archery, walks, massages, and more. Set in 300 acres, the estate offers golf, fishing, and whisky tasting. Dining options feature Sunlaws and Charlie’s.

2 min

Lamington Group launches new AI reception to support challenges facing the hospitality sector

💻 Co-founders Vieri Balboni and Robert Godwin developed DreamDesk, launched with Lamington Group, to tackle the hospitality sector's challenges. DreamDesk automates up to 90% of routine tasks, decreasing front desk workloads by 60%. UKHospitality reports 132,000 vacancies in the sector, up 48% from pre-pandemic levels. The system is integrated with room2 hometels and Lamington Apartments, planning expansion to 50 hotels by year-end. DreamDesk streamlines operations, allowing staff to focus on high-value interactions.

13 min

Way past its prime: how did Amazon get so rubbish?

💸 Amazon's "enshittification" journey began with attractive customer offerings, leveraging investor funds to subsidize prices and shipping. Over time, it exploited both users and business clients, enforcing price hikes with tactics like its "flywheel" strategy and excessive fees. Merchants now suffer a 45-51% fee burden, causing inflated prices across platforms. With $50 billion in annual search placement fees, Amazon manipulates search results, making the top listings pricier. This systemic issue requires policy intervention, not individual consumer action.

2 min

Condado Vanderbilt Completes Renovations

🏨 San Juan, Puerto Rico—Condado Vanderbilt Hotel completes renovations of 317 guestrooms and 100 suites, designed by HBA International. The hotel introduces an in-suite wellness package and welcomes executive chef Juan A. Peña. The wellness package offers Commodore Oceanfront Suite stays, a sleep-inducing massage, wellness kit, and $200 hotel credit. Chef Peña oversees eight dining outlets with a focus on luxury. This renovation marries historical essence with modern luxury.

1 min

Azul Hospitality Announces Opening of Residence Inn Reno South

🏨 Azul Hospitality has opened the Residence Inn by Marriott Reno South in Reno, Nevada, owned by the Pegram and Carano families. The 128-room hotel features kitchenettes, a fitness center, 24-hour laundry, a breakfast buffet, an outdoor pool, and a meeting room. Located near Tamarack Casino and Reno-Tahoe International Airport, it's a 10-minute drive from major attractions. CEO Alvaro Fraile highlights Azul's strategic partnerships in high-demand markets.

1 min

CityHub to open first German hotel with Hamburg conversion

🏨 Netherlands-based hotel brand CityHub, in partnership with Kohler and von Bargen, will enter the German market by redeveloping the former Hotel Pacific in Hamburg into a 110-room site. This marks CityHub's fifth European location and first hotel conversion. Doubling the building's capacity from 52 units, the hotel will be situated between St Pauli and Sternschanze. Construction begins in 2025, targeting opening in 2027. CityHub also operates in Amsterdam, Rotterdam, Copenhagen, and Reykjavik.

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