10minhotel - 10 Minutes News for Hoteliers - Page 21

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2 min

RobosizeME Launches AI-Powered No-Show Catcher to Combat Booking Fraud and Revenue Losses in Hospitality

🏨 In Prague, on 11 Feb 2025, RobosizeME launched the AI-Powered No-Show Catcher to address hotel no-shows and reservation frauds. This AI system assigns risk scores to bookings, which can prevent up to €150,000 in losses from ten no-shows weekly. The No-Show Catcher analyzes various factors like stay duration, booking channel, and guest profile. Stephen Burke, CEO of RobosizeME, claims that preventing two no-shows monthly offsets the tool's cost. Renowned groups like Kempinski and Radisson trust RobosizeME for hospitality automation solutions.

2 min

RobosizeME Launches Automated Reconciliation Suite to Streamline Hotel Payments and Commission Processing

💸 PRAGUE, 4 Feb 2025 – RobosizeME, a hospitality process automation leader, launched the Automated Reconciliation Suite, targeting the hotel industry's payment and commission challenges. The solution automates OTA commissions, Hotelbeds revenue, travel agency commissions, and employee benefit voucher programs from Edenred, Sodexo, and Dimply, reducing manual errors and enhancing cash flow. Stephen Burke, CEO of RobosizeME, highlights the suite's integration with hotel systems, promoting accuracy and efficiency, ensuring timely payments. The company is notable for its AI-enabled process automation, serving top hotel brands like Design Hotels, Dorchester Collection, Kempinski, and Radisson.

3 min

Bob W to launch in fifth German city after securing aparthotel conversion for 3,300 sq m former Dortmund post office

🏦 Bob W partners with Aroundtown to launch a 52-unit aparthotel in 'Alte Post', Dortmund, Germany, occupying 3,300 sq m. Announced on February 6th, 2025, the site, near Dortmund’s main railway station, marks the company’s fifth German location and will feature studio and one-bedroom apartments, aiming to welcome guests in 2026. Bob W operates in 18 European cities across 10 countries and has an NPS of 77, with an average guest rating of 4.7 out of 5.

2 min

RMS appoints new CEO to drive global expansion and innovation

📢 Adam Seskis appointed as CEO of RMS, effective 6 February 2025, in London. Seskis brings over 25 years of experience with a background in SaaS and technology, having held roles at Epiq and Wolters Kluwer, and advising on M&A and commercial strategy. His focus will be on global market expansion, product development, and enhancing customer experience, leveraging RMS’ 40 years of guest data. RMS, founded in Melbourne, operates across 70 countries, serving over 7,000 properties, and recently received investment from Advent Partners.

5 min

Hotel carbon emissions ‘five times higher’ than previously thought, new Bob W measurement tool finds

🚧 Bob W's Sustainability Report indicates hotel carbon emissions are five times higher than estimated. In London, on February 3rd, 2025, Bob W and Furthr introduced 'LEGIT' to assess true environmental impact. HCMI's per-night emissions data used by 30,000 operators—including Hyatt and Marriott—is eclipsed by LEGIT's comprehensive assessment, which considers construction materials, cleaning, toiletries, and waste, revealing a 419% higher carbon footprint than HCMI's for Bob W's properties. An example is Koti Katajanokka in Finland, where emissions jumped from 1.48 to 19.7 kgCO₂e/night with LEGIT. Bob W, the first climate-neutral hospitality provider in 2021, aims for net-zero by 2050 and reported a 90% increase in GHG emissions in 2023, due to a 200% portfolio expansion. They encourage industry collaboration for sustainability.

2 min

LodgIQ Appoints Vincent Ramelli as CEO to Spearhead Global Expansion

🏨 Vincent Ramelli appointed as the new CEO of LodgIQ, a Silicon Valley-based AI revenue management platform for hospitality, on February 4th, 2025. Ramelli, with a history of scaling businesses, focuses on global expansion and user-friendly solutions for hoteliers. LodgIQ, already serving over 550 hotels, is set to grow under his leadership, meeting the demand for data-driven management in the dynamically evolving hospitality industry. For more details, visit https://lodgiq.com/.

3 min

SHR tackles hotel ‘cart abandonment’with Embedded Booking Engine

💾 Houston, TX-based hotel technology specialist SHR launched its new embedded booking engine on January 29, 2025, aiming to reduce booking abandonment, which occurs 78.3% of the time in the hotel industry, with a higher rate on mobile (85.6%) compared to desktop (73.1%). The EBE features advanced personalization, multi-property search, real-time updates, and upselling options. Direct bookings are expected to surpass OTA bookings by 2030. SHR, founded in 2004, serves over 2,000 hoteliers globally.

2 min

IDeaS and Benchmarking Alliance Announce Technology Integration Partnership

💹 STOCKHOLM—28 January 2025—IDeaS, a SAS company and leader in hospitality revenue management software, partners with Benchmarking Alliance, a competitor benchmarking data provider for the hospitality industry. The integration offers daily data from over 2,000 hotels in the Nordic region, aiding hoteliers with market intelligence for improved pricing strategies. Benefits include viewing Benchmarking Alliance data in IDeaS solutions, advanced market intelligence, and real-time market trend identification.

3 min

The hidden cost of rate disparity: OTAs undercutting hotels responsible for 50% rise in Cost Per Click (CPC)

💸 Houston TX, January 15, 2025 — Hotels allowing OTAs to undercut their rates pay 50% more for PPC leads, with average PPC costs 47% higher per click at $0.97 compared to $0.66 when offering the lowest rates themselves, according to SHR's analysis of 27 million CPC impressions. Rate parity still results in a 35.9% increase in CPC costs at $0.89. Direct bookings are expected to surpass OTA bookings by 2030, signaling a shift in hotel digital strategy. SHR, established in 2004, provides technology and services to over 2,000 hotels globally.

3 min

Click&Flat partners with Minut to promote neighborly harmony with short-term rentals in Barcelona

🏡 Barcelona-based tourist rental agency Click&Flat partners with Minut in January 2025 to tackle noise complaints, aiming for better community relations. Minut's privacy-safe sensors alert managers to excessive noise, enhancing guest relations and potentially increasing local business revenue. Click&Flat, founded in 2009, integrates Minut with Airbnb and Icnea for real-time property insights, reducing onsite visits and improving service efficiency. This collaboration supports community quality of life and combats potential rental bans by 2028.

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