Automatic - 10 Minutes News for Hoteliers - Page 111

5 min

Digitizing in-room dining in a full-service hotel: Operational and experiential outcomes at Grand Hyatt Singapore

📱 Grand Hyatt Singapore implemented Shiji's Stellaris Digital Dine platform to revolutionize its in-room dining. The system, integrated with Infrasys POS, removed manual errors, cut order errors from 5-10% to near-zero, and improved menu update time by 90%. Orders placed digitally increased to over 90%, saving $3,600 monthly in labor costs. In-room dining revenue reached 58% via digital orders from July 2024 to June 2025, with enhanced guest satisfaction and sustainability through the elimination of printed menus.

Apaleo appoints new Director of People & Culture and CFO as company accelerates growth

📈 MUNICH, 10 November 2025: Apaleo, a property management platform, appointed Leonie Häsler as Director of People & Culture and Andre Klan as CFO. Following a €20 million funding round in late 2024, Apaleo plans growth in DACH, UK, and France. The company powers over 2,000 properties in 30+ countries. Recent innovations include the Agent Hub and MCP Server. The new headquarters opened in Munich’s Maxvorstadt district. Apaleo won the 2025 EMEA Travel Innovation Award.

Apaleo appoints new Director of People & Culture and CFO as company accelerates growth

📦 10 November 2025, Munich: Apaleo, a property management platform, strengthens its leadership team with Leonie Häsler as Director of People & Culture and Andre Klan as CFO. Following a €20 million funding round in late 2024, Apaleo plans to expand in the DACH region, the UK, and France. With over 2,000 properties in 30+ countries, Apaleo recently launched the AI agent marketplace "Agent Hub" and MCP Server for seamless tool integration.

7 min

The Hidden Logic to Room Assignment

🏨 Hotels often overlook room assignment, affecting guest experiences and operational efficiency. Tools like GauVendi offer pre-stay room choice for revenue, but many bookings still require manual assignments. Automation often decides based on guest history, but manual adjustments are complex. Staff stress impacts assignment quality; personal interactions influence decisions. Prioritizing loyalty members is common, but OTA bookers often receive attention due to reviews. Efficient assignments can reduce operational costs and ensure guest satisfaction. Clear policies can enhance outcomes.

7 min

The Hidden Logic to Room Assignment

🏨 Hotels often overlook room assignment, yet it impacts guest experiences and reviews. PMS often auto-assigns rooms, missing opportunities for personalization. German company GauVendi offers tools for room personalization, boosting revenue without extra costs. However, manual room assignments can enhance guest satisfaction. Staff decisions can depend on guest interactions and booking details. Effective room assignment strategies prioritize loyalty members and OTA bookers, optimize housekeeping efficiency, and consider maintenance. Clear policies improve outcomes, emphasizing the importance of mastering room assignment in hospitality.

5 min

The End of Traditional Revenue Management: Welcome to Profit Optimization

💸 Profit optimization is reshaping the hotel industry, moving beyond RevPAR to embrace full potential with metrics like GOPPAR and NOI. This shift requires alignment across departments, using AI and BI tools for better insights. LodgIQ, an AI-driven platform, supports over 550 hotels by integrating Revenue, Sales, and Marketing data, enhancing strategic decisions. As the focus shifts from volume to value, managers are adopting an owner's mindset to maximize profit, transforming revenue management into profit-oriented strategies.

5 min

The End of Traditional Revenue Management: Welcome to Profit Optimization

🏨 From revenue to profit, the hospitality industry is evolving. Traditional metrics like RevPAR and ADR are being replaced by profit-focused KPIs such as GOPPAR. This shift emphasizes total revenue management, where every hotel department contributes to profitability. Utilizing AI and BI tools, hotels can now forecast profitability, not just demand. LodgIQ™ supports this transition with AI-enabled platforms serving over 550 hotels globally from its Silicon Valley headquarters.

2 min

HotelRunner Once Again Attends The Phocuswright Conference as a Proud Sponsor

💻 HotelRunner will join the Phocuswright Conference from November 18-20, 2025, at Manchester Grand Hyatt, San Diego. As an annual sponsor, HotelRunner embraces the "Game On" theme with its travel-native finance infrastructure Ruby. Unlike generic fintechs, Ruby caters specifically to the travel industry, integrating bookings, payments, and compliance in real-time. HotelRunner enhances hospitality operations with real-time distribution, AI-driven automation, and data insights. Its leadership team will discuss industry trends and showcase the platform's capabilities.

4 min

Oram Hotels Launches Artist-in-Residence Program

🏨 Oram Hotels in San Diego appointed Jennifer Findley as Director of Arts & Culture to transform Granger Hotel and The Guild into cultural hubs with artist residencies and collaborations. Starting November 2025, UC San Diego's Stuart Collection, including Max Hooper Schneider, will join. By 2026, artists like RojoNegro and Carla Fernández will participate. Both hotels, landmarks restored by the Mansour family, blend historic and modern design to foster community through art and hospitality.

4 min

Oram Hotels Launches Artist-in-Residence Program

🎨 In November, Oram Hotels in San Diego appointed Jennifer Findley as the first Director of Arts & Culture. The initiative involves Granger Hotel and The Guild, transforming them into cultural hubs. The collaboration with UC San Diego’s Stuart Collection brings artists like Max Hooper Schneider, RojoNegro, and Carla Fernández for residencies. Oram Hotels, co-founded by Kevin Mansour, aims to merge art with hospitality, enhancing San Diego's creative landscape and community involvement.

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