Automatic - 10 Minutes News for Hoteliers - Page 165

1 min

Gen Z’s hotel hunt: No map, just moves

📱 Jul 2, 2025: Gen Z reshapes hotel discovery, emphasizing peer content on platforms like TikTok, Reddit, Yelp, and Instagram over traditional brand searches. SOCi’s 2025 Consumer Behavior Index reveals one-third of 18–34-year-olds feel less brand loyal. Preferences lean towards price, quality, and user-generated content. Hotels must adapt their strategies, focusing on authenticity and multi-platform engagement. Reliable Wi-Fi is crucial for tech-savvy Gen Z and millennial travelers, according to a Cox Business survey.

2 min

How Google’s AI is rewriting the rules of hotel discovery

🌎 Jul 2, 2025 – Google’s AI-driven travel predictions are revolutionizing travel planning. Travelers receive personalized recommendations based on behavior, demographics, preferences, and previous activity, powered by machine learning and generative AI. Hotels must adapt to this shift, optimizing visibility across Google platforms like Search, Maps, Lens, and Gemini. AI considers pricing and structured data when ranking hotels. Traditional marketing strategies are less effective, and serendipitous discovery of new places is diminishing.

1 min

Air travel climbs 5% in may as Asia-Pacific leads the way

✈️ Global air passenger demand increased by 5% in May 2025 from the previous year, with an 83.4% load factor. The Asia-Pacific region led growth at 13.3%, while North America saw only a 1.4% increase, impacted by a 1.7% decline in U.S. domestic travel. International travel rose by 6.7%, and domestic by 2.1%. The Africa–Asia route was the fastest-growing at 15.9%. Forward bookings indicate strong demand for the summer.

2 min

Expedia’s vision for AI with purpose

🗺 Jul 2, 2025, Phocuswright Europe: Shilpa Ranganathan, Expedia's Chief Product Officer, outlines a human-centered AI strategy. Expedia incorporates generative AI for search and agentic AI, like Romie 2.0, for real-time solutions. Emphasizing social commerce, tools such as Trip Matching transform social media into bookable trips. With multi-channel distribution, including TikTok and B2B APIs, future goals involve seamless AI travel agents and robust partnerships with OpenAI and Microsoft, creating an AI-powered travel ecosystem.

2 min

Hotels are staffing robots—and guests are freaking out

🤖 Jul 2, 2025 - Japan’s Henn-na Hotel and other global hotels are increasingly using humanoid robots, causing mixed reactions. While some guests enjoy the futuristic service, others are uneasy due to the “uncanny valley” effect. The hospitality robot market, valued at $648 million in 2024, is expected to reach $2.2 billion by 2030. Major hotel chains are investing in room service and concierge robots, but the real transformation is in AI-powered backend systems optimizing operations.

1 min

Cvent 2025 Global Travel Managers Report

📈 Jul 2, 2025: Cvent's 2025 Global Travel Managers Report reveals that 91% of travel managers now oversee both business travel and meetings, a significant increase since 2017. This move boosts efficiency, with 83% reporting cost savings. In Europe, 53% highlight operational efficiency, while 71% anticipate rising travel costs, leading to cuts in incentive and internal trips. Sustainability, tech tools, and strategic leadership are reshaping travel choices, with 32% in Europe prioritizing sustainability through 2026.

2 min

How travel scams are targeting a new generation

📈 Jun 30, 2025, McAfee's report highlights travel fraud targeting young Americans. 1 in 5 Americans reported scams while booking trips. 13% lost over $500; 5% lost over $1,000. 21% of 18-24-year-olds clicked fake links, while 10% of 25-34-year-olds fell for AI-altered photos. Men are more likely to lose money (29% vs. 18% women). Despite risks, 59% still trust third-party sites. Cost-saving travelers are more prone to scams, especially around major events.

1 min

Heathrow warns of weakening demand for US business travel

✈️ Heathrow Airport, June 30, 2025, warns of a challenging transatlantic market due to U.S. economic uncertainty, affecting business travel. While overall passenger traffic is expected to rise by 0.5%, reaching 84.2 million in 2025, driven by demand in Latin America, the Middle East, and Asia-Pacific, business travel on U.S. routes shows early signs of weakness. Heathrow continues to monitor global trends closely, with rising costs potentially impacting earnings.

2 min

Europe’s tourism boom tests the limits

🌏 June 30, 2025: Europe faces record summer tourism fueled by over 7.7 million Americans visiting January-May, with a 45% summer booking increase despite no major events. The influx, partly due to Middle East instability, drives hotel prices up by 20-25%. Locals protest overtourism in cities like Venice and Barcelona. European intra-travel rises by 22 million trips. Hotel chains like Marriott expand into new areas. Protests highlight overtourism's impact on housing and infrastructure.

2 min

L.A.’s $30 minimum wage sparks hotel industry backlash

🏨 Jun 30, 2025 - In Los Angeles, a $30 minimum wage for hotel workers is set by 2028, impacting hotels with over 60 rooms. Hotel owners oppose the ordinance, warning of service cuts and stalled renovations. RevPAR remains 15% below pre-pandemic levels. Labor costs per occupied room have increased to $250/month—a 36% rise since 2019. Major upcoming events, including the World Cup and Olympics, are unlikely to offset higher wage costs.

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