Hospitality Financial Leadership: The Luggage
🏨 The Empress Hotel in Victoria, British Columbia, underwent a significant renovation in 1988, closing for 6 months and resulting in one fatality. The renovation, which doubled the budget, was completed by summer 1989. The Canadian Pacific Presidents Conference was the first major event hosted post-renovation. Notable attendees included William Stinson, Canadian Pacific's chairman. The conference involved complex logistics, such as misplaced luggage and a shortage of phone lines, highlighting the challenges of hotel management.
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