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Automatic

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Warning of Booking.com holiday home ‘scams’

🏨 On August 27, 2024, numerous Booking.com customers reported paying for accommodations that were actually non-existent, with many struggling to get refunds. Issues were attributed to outdated listings and potentially fake properties, underscored by negative reviews despite some suspicious perfect ratings. Booking.com, as an intermediary, does not verify the properties, placing responsibility on the accommodation provider.
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Do’s and don’ts of using AI to plan your travel

📱 On Aug 26, 2024, AI chatbots demonstrated proficiency in managing complex travel queries, such as activity planning for children within specific budgets. These bots can mimic natural conversation and offer insights into nighttime atmospheres, optimal visit times, and afternoon landmark explorations, outperforming standard Google searches. However, despite their advanced Large Language Models, which creatively generate rather than copy content, users must beware of possible inaccuracies—hallucinations—in the AI's responses. Visit Public Science for more details.
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How it all went wrong for tourism

🚨 On August 26, 2024, protests and graffiti against tourism emerged as locals react to the travel industry's "race to the bottom." Short-term rentals expand, increasing costs and displacing residents. The industry's survival hinges on local support, now jeopardized. Solutions require a balance between tourism economy benefits and social, infrastructural modernization. International cooperation is crucial for a sustainable industry. In ten years, some destinations may recover, others might not.
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AmexGBT takeover of CWT could hike prices and worsen service

🛫 On August 26, 2024, the UK's Competition and Markets Authority (CMA) began to scrutinize American Express Global Business Travel's (GBT) £444 million acquisition of CWT, a corporate travel services provider. The CMA highlighted potential risks of reduced service quality, higher prices, and less innovation for global corporate travel customers. If GBT and CWT fail to alleviate these concerns, a "Phase Two" investigation might ensue, as per Mike Walker, CMA's Chief Economic Advisor.
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The new way to sell hotel rooms to business travelers

💳 Business travelers targeted by hotel groups offering personalized options through direct booking, aiming to lure clients away from third-party platforms with technology-driven exclusive deals. As of August 26, 2024, hotels are adopting attribute-based booking, akin to "Build a Bear," for a customized experience and better expense tracking, while confronting challenges such as the absence of industry standards for this booking method.
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Accor looks to the future of business travel

💸 Accor established the Global Leadership Council (GLC) with 17 corporate travel managers on August 26, 2024, to reshape business travel post-pandemic. The GLC, uniting finance, engineering, and technology sectors, represents over 2.7 million business travelers. Priorities set: enhancing traveler experience and well-being using technology, optimizing travel costs, and promoting sustainability and inclusive practices.
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Hotels top choice for travelers in Europe

🏨 Booking.com's 2024 survey reveals hotels as top accommodation for European travelers, with Spaniards most likely to stay in hotels. French less inclined, with less than half favoring hotels, preferring family stays or apartments. Italians opt for bed & breakfasts as a second choice. Full details on Statista, dated August 26, 2024.
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