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  • 2 min

Travel pricing enters the AI transparency era

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  • 12 December 2025
📈 Dec 12, 2025, New York: A groundbreaking law mandates businesses to disclose when AI and personal data influence pricing. This transparency targets personalized pricing, driven by data like browsing history and device type. Despite legal challenges, a federal judge upheld the law, citing consumer protection. Notably, certain sectors like ride-hailing are exempt. The law may inspire similar regulations across other states, potentially shaping a federal standard. Retailers argue it misrepresents traditional pricing methods.
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Personalized trip planning reshapes hotel distribution and guest engagement

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  • 12 December 2025
🏨 Dec 12, 2025: AI-driven tools are transforming hotel discovery and booking by enhancing personalization and planning. Hotels must adapt by offering richer content and leveraging data. Generative AI reshapes the planning phase, requiring hotels to optimize their visibility and distribution strategies. Despite automation, trust, transparency, and human touch remain crucial for differentiating hotels. Accurate data is critical for AI-powered recommendations, emphasizing the importance of quality information in this evolving digital landscape.
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  • 2 min

Hoteliers, Your Christmas Tree Could Win $1,500 for YOUR Charity.

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  • 11 December 2025
🎄 Lodging Interactive and CoMMingle, digital marketing agencies, launched the 4th Annual Hotel Christmas Tree Contest, offering a $1,500 donation to a local charity chosen by the winning hotel. Last year, Detroit's Hotel David Whitney won, leading to a donation to Alternative for Girls. The contest invites global hotel participation, focusing on festive displays and community giving. Founded in 2001, Lodging Interactive serves worldwide hotels with digital marketing. Contact: 877-291-4411 ext. 704.
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  • 4 min

Agilysys Mobile Caddie App Drives Over 20 Hours of Weekly Scheduling Efficiency for Streamsong Resort’s Golf Operations

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  • 11 December 2025
🏌️ Streamsong Resort in Alpharetta, Ga., selected Agilysys Golf and Mobile Caddie App for enhanced scheduling, gaining over 20 hours of weekly efficiency. The app synchronizes tee sheets in real-time, benefiting both staff and guests. Streamsong Loopers, a rebrand of the app, manages over 200 caddies and supports seamless onboarding. Inspired by Streamsong’s success, other KemperSports properties, including Wild Spring Dunes and Rodeo Dunes, are considering adoption.
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Hotel Okura to Open The Okura Resort Hakone Gora in 2029

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  • 11 December 2025
🏖 Hotel Okura Co., Ltd. will open The Okura Resort Hakone Gora, the first Okura Resort property in Japan, in 2029, at Gora, a renowned hot spring area in Hakone. With 58 rooms, each with private open-air baths from Owakudani Hot Spring, the hotel will feature a total floor area of 9,650.84 square meters. The operational management agreement was signed on July 11, 2025, with Nishimatsu Construction Co., Ltd. managing development and ownership.
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HSMAI Announces 2025 Top 25 Extraordinary Minds in Hospitality Sales, Marketing, Revenue Optimization, and Distribution

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  • 11 December 2025
📅 On February 18, 2026, in New York, the Hospitality Sales and Marketing Association International (HSMAI) will honor the 2025 Top 25 Extraordinary Minds during the HSMAI Adrian Awards Celebration. These honorees, selected for their leadership, innovation, and impact in hospitality, include notable figures such as Samir Bhatnagar of Ashford and Amy Huff from The Cosmopolitan of Las Vegas. Established in 1927, HSMAI is a global organization with 5,000 members across 35 countries.
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HSMAI Europe Announces Strategic Partnership with TrustYou for 2026–2027

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  • 11 December 2025
🛅 HSMAI Europe partners with TrustYou for two years, starting in 2026, to enhance guest intelligence and reputation management. TrustYou will sponsor the HSMAI Europe Commercial Strategy Conference on January 15, 2026, at InterContinental London Park Lane during Commercial Strategy Week (January 14-16). This partnership includes local events, educational programming, and data insights initiatives under "HSMAI Data Insights Powered by TrustYou." This collaboration aims to boost guest-experience insights and commercial strategies in Europe's hospitality sector.
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  • 2 min

Marriott Minneapolis Northwest Rebrands to Showcase Robust Conference Center Experience

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  • 11 December 2025
🏨 Marriott Minneapolis Northwest in Brooklyn Park, MN, rebrands as Marriott Minneapolis Northwest Hotel & Conference Center. With 231 renovated suites and 63,000 square feet of meeting space, it features 27 meeting rooms, including the 8,000 sq. ft. Northland Ballroom, and the region's only hotel-based amphitheater. Top-ranked for guest satisfaction, it supports major corporations like Medtronic and Target. Operated by Aimbridge Hospitality, it strengthens its Midwest conference and group travel destination status.
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CN Hotels selects Cloudbeds to replace fragmented systems and accelerate performance across its portfolio

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  • 11 December 2025
📱 San Diego, CA — December 11, 2025 — CN Hotels, headquartered in High Point, NC, partners with Cloudbeds to enhance hotel management. CN Hotels manages over 30 hotels with 3,600+ rooms across NC, SC, TN, and FL. Starting with Hotel Alice, this integration optimizes operations and guest experiences. Tiffany Reynolds of CN Hotels emphasizes operational simplicity and financial gains, while Adam Harris of Cloudbeds highlights tech-driven empowerment. Founded in 1994, CN Hotels aligns with brands like Marriott and Hilton.
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  • 4 min

How hotels are shifting OTA bookings to direct channels and boosting revenue in months

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  • 11 December 2025
🏨 InterContinental Hayman Island, Crown & Champa Resorts, and Hotel König Albert shifted bookings from OTAs by using segmentation and personalized communication. InterContinental achieved a 62% open rate and booked over 220 room nights directly. Crown & Champa generated $3 million in direct revenue in 10 months, with a 35% open rate. Hotel König Albert earned €400,000 in a year, expanding their database from 20,000 to 34,000 contacts. These strategies led to more direct bookings and higher profitability.
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