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Automatic

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  • 2 min

MGallery announces the signing of V Villas Maldives at Mirihi – MGallery Collection

🌴 MGallery Collection will debut in the Maldives with V Villas Maldives at Mirihi, opening in early 2026. Located on Mirihi Island in the South Ari Atoll, this all-villa resort will feature 42 luxury villas, including beach and overwater options, designed by Studio Gronda. Owned by VIE Maldives Pvt Ltd, a Major Cineplex Group subsidiary, guests will enjoy a 25-minute seaplane transfer from Malé Airport. The resort emphasizes sustainability under Accor's ESG program, blending luxury with Maldivian heritage.
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  • 3 min

HVS Asia Pacific Hospitality Newsletter – Week Ending 28 November 2025

💰 Blackstone Inc. acquires Bespoke Hotel Osaka Shinsaibashi in Osaka, Japan, for JPY14 billion from CDL, reflecting a JPY5.5 billion gain for CDL since its purchase in August 2023. KKR sells its stake in Hyatt Regency Tokyo for JPY120 billion, doubling its initial investment. SJM Holdings acquires L’Arc Macau for HKD1.75 billion. AMTD Group's TGE expands globally with hotel acquisitions in Perth, Australia (209-key), and Kuala Lumpur, Malaysia (135-key).
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  • 4 min

JW Marriott Las Vegas Resort & Spa + Rampart Casino Engages Colicchio Consulting to Reimagine Culinary Program

🍹 JW Marriott Las Vegas Resort & Spa + Rampart Casino in Summerlin, Nevada, completed a $75-million renovation for its 25th anniversary in Q4 2024. Colicchio Consulting led the revamp of food and beverage offerings, including Wineaux, ai Pazzi, and The Neighborhood Food Walk. The new destinations feature top chefs like Shawn McClain and Fabio Viviani, offering culinary experiences spanning Italian to Dim Sum. The project emphasizes cultural relevance and culinary innovation.
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CommingleIQ: Hotel Storytelling Reimagined

📱 Lodging Interactive, founded in 2001, launched CommingleIQ to revolutionize hotel marketing through integrated AI-driven storytelling, enhancing traveler engagement. It transforms hotel content into a visually and conversationally immersive mobile-optimized storytelling hub. CommingleIQ is structured for platforms like ChatGPT and integrates with Lodging Interactive's Social Media Amplified. It syndicates hotel narratives across the STAY.PLAY.EXPLORE platform, boosting AI discoverability and direct booking channels. Contact: 877-291-4411 ext. 704.
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  • 4 min

#langhamhospitality #pertlink #aiinhospitality | Terence Ronson

🤖 Langham Hospitality Group is implementing AI across its 31 properties on four continents. Their strategy includes three AI agents: an experience agent for guest services in over 50 languages, a knowledge agent for staff training, and an insight agent for data analytics. Major hotel chains like Hyatt, Marriott, Accor, and Hilton are also investing in AI, aiming for more personalized and efficient services. Langham's technological evolution aligns with its history of innovation since 1865.
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  • 2 min

How can we celebrate more sustainably this Christmas?

🎄 The Upper House Hong Kong created a 100% upcycled Christmas tree in 2022 using recycled plastic and glass, later convertible into furniture for charity. Four Seasons Resort Koh Samui introduced a tree from farm-sourced tropical plants, maintaining a waste-free cycle. Since 2011, GCSTIMES has led sustainable development, now active in 140 countries, with centers in China, the US, UAE, France, and Australia. Their services support over 100,000 hospitality groups globally.
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The new drivers of hotel loyalty: flexibility and value

🏨 Dec 2, 2025, U.S.: SiteMinder and Choice Hotels highlight a trend of travelers preferring direct bookings for flexibility, transparency, and value. Choice and Hilton revamped loyalty programs with easier status tiers and frequent rewards. Loyalty program memberships surged, with Choice surpassing 73 million members. Starting 2026, Choice will allow point transfers, aligning with diverse travel patterns. Elite status is now more accessible, with Choice rewarding members every five nights and offering faster credit via co-branded cards.
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How AI is accelerating airline-style pricing in hotels

🏨 Dec 2, 2025, hotels are adopting airline-style pricing, unbundling room rates via AI-driven analytics. This allows guests to pay only for desired services, enhancing satisfaction and generating new revenue. AI enables personalized upselling and anticipatory service, offering tailored upgrades like early check-in or wellness services. However, there's a risk of decision fatigue, necessitating clear, thoughtful design. This approach enhances guest control and loyalty while balancing perceived value and fees.
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Corporate travel is being rewritten — and hotels need to catch up

💻 Dec 2, 2025, at the Phocuswright Conference: Corporate travel is rapidly evolving with AI tools and flexible policies. Companies prioritize cost control, employee experience, and productivity. AI-driven booking, adaptable partnerships, and GDS distribution gain importance. Traveler expectations emphasize comfort and wellness, influencing hotel choices. Hotels must modernize or risk losing corporate visibility. The shift from static contracts to dynamic partnerships creates opportunities for responsive hotels. Modern distribution and traveler-centric policies are crucial for market presence.
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How AI-driven content will evolve in 2026

???? Dec 2, 2025, Forrester’s 2026 outlook: Hotels must integrate practical AI for marketing efficiency, personalization, and communication. A shift to real-time, personalized content using modular prompts is crucial. Automation will streamline content operations, and hotel tech vendors may reduce AI agent rollouts. Emerging roles will ensure brand consistency and accurate multilingual content. Trust and short-form videos are key, with human-verified content boosting competitiveness.
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