Automatic - 10 Minutes News for Hoteliers - Page 64

IHG redefines Central Coast stays as voco Gosford opens

🏨 IHG and ALAND opened voco Gosford, a 130-room upscale hotel, on the NSW Central Coast. Premier Chris Minns officiated the launch. Located an hour north of Sydney, it features a rooftop pool, swim-up bar, and six dining venues. Voco Gosford is part of The Archibald precinct, offering boutique accommodations and retail. This addition expands IHG's global voco portfolio, which surpasses 100 hotels. Guests can enjoy IHG One Rewards benefits.

7 min

Wellness Residential Growth Lessons for Hotels from THE WELL Founders

🏨 Miami has become the second healthiest city in the U.S. with a growing wellness focus. THE WELL Coconut Grove sold 20% of units, priced from $1.5 million, in 48 hours. The project includes features like HBOT, crystal lounges, and Wellness Dens. Terra and THE WELL are leading wellness real estate trends, balancing exclusivity and amenities with limited residences and state-of-the-art facilities. AI-driven wellness systems and smart home tech are expected to gain popularity in wellness real estate projects.

12 min

Team Building: Assembling Effective Teams

🏁 Real Madrid, Manchester City, and Bayern Munich are top soccer teams, while the LA Dodgers were last year's MLB World Series winners. Renowned hospitality teams include The Ritz-Carlton, with luxury hotels in 30+ countries, and Marriott International, noted for robust training and global presence. Team building enhances productivity, communication, and morale, crucial for business success. Effective teams are characterized by psychological safety, diversity, inclusivity, and a defined mission. Key team-building benefits include trust, creativity, and talent development.

2 min

When Your Sustainable Products Start Acting Like Hotel Staff…

📚 Since 2011, GCSTIMES has pioneered sustainable development with a focus on smart card R&D evolving into sustainable materials. Operating in China, US, UAE, France, and Australia, they support over 100,000 international hospitality groups in 140+ countries, promoting low-carbon initiatives. Products like wooden key cards and bamboo toothbrushes reduce carbon footprints. The brand portfolio includes GCS, AUROkeys, Xenyra, and Glint Spot. Sustainability integrates into daily operations like a hotel's back-of-house team.

How Booking.com uses generative AI to help properties stand out

💻 Dec 1, 2025, Booking.com revolutionizes travel planning with AI tools, streamlining guest experiences and boosting partner visibility. Nearly 50% of travelers now use generative AI for trip planning. Key features include AI Trip Planner, Smart Filters, AI review summaries, and Property Q&A. GenAI enhances matching for smaller properties, emphasizing rich content and authentic reviews to improve search visibility. Standout guest experiences and quality content increase discovery and build traveler confidence.

2 min

Hotel tech adoption shifts toward specialized best-in-class systems

📰 Dec 1, 2025, the NYU SPS Tisch Center report reveals a shift among hoteliers towards Best-in-Class technology stacks. Surveying over 300 hotel professionals, 30% of All-in-One system users plan to switch to specialized systems. Only 34% expressed satisfaction with current support. All-in-One systems face higher guest issues. Larger hotels favor specialized solutions for scalability, while smaller ones prefer All-in-One for cost-effectiveness. Integration challenges persist, noted by 38%, with strong industry-academic partnerships emerging.

AI’s growing role in hotel revenue strategy

💰 Dec 1, 2025, hotels globally are leveraging AI for revenue management. Gen AI optimizes pricing by analyzing data in real-time, outperforming traditional methods. ???? It enhances personalization, automates tasks, and improves forecasting accuracy. Over 50% of revenue managers' time on nonrevenue tasks is reduced, boosting operational efficiency. While AI excels in data processing, human judgment remains crucial in complex scenarios. A structured approach is vital for successful AI adoption, emphasizing training and integration.

Google’s PMax gets smarter for hotels, working alongside Hotel Ads

📱 Dec 1, 2025: Google’s PMax, an automated campaign tool, complements Hotel Ads, but doesn’t replace them. PMax requires creative assets for full-funnel reach, while Hotel Ads capture direct bookings with real-time pricing. Automation in PMax may lead to brand cannibalization and less control. Google is improving transparency with search term reporting and negative keywords. PMax supports awareness and retargeting, but Hotel Ads are crucial for conversion. Smart marketers use both strategically to balance awareness and direct bookings.

6 min

Big shifts in global planner sourcing for meetings and events

📅 Surveying 1,650 planners globally, Cvent highlights 2026 trends. Only 70% foresee growth in in-person events (down from 90%). AI usage rises, with 75% leveraging it for venue selection and data analysis. Event costs are expected to increase by up to 20%. Planners spend 6-10 hours on tech for each event. 96% use online RFP tools. Transparency, flexible venues, and strong vendor relationships are essential amid staffing challenges, as planners prioritize unique, engaging experiences.

3 min

INNSiDE Elounda: Opening May 2026 – a New Era of Hospitality Arrives in Crete

🌴 INNSiDE Elounda, a 5-star resort by Zeus Hotels, opens May 1, 2026, in northeastern Crete. Located 5 minutes from Elounda and 10 minutes from Plaka, it offers 86 rooms, including 18 with private pools. Dining options include two à la carte restaurants featuring dishes by Chef Lefteris Soultatos. The resort is eco-friendly, pet-friendly, and offers amenities like a fitness space and outdoor yoga. Nearby attractions: Spinalonga, Knossos Palace, and the Heraklion Archaeological Museum.

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