Automatic - 10 Minutes News for Hoteliers - Page 66

ESG expectations are rising faster than hotels can adapt

📈 Nov 28, 2025, at the Inspire: Luxury Hospitality Conference, experts highlighted the sustainability challenges in luxury hotels. Young travelers and corporate clients push for mandatory ESG measures, while European banks require sustainability in hotel projects. Despite this, hotels struggle with operational alignment, costly certifications increasing expenses by up to 40%, and under-prioritized water efficiency. Experts stress the need for better data transparency, shared responsibility, and industry collaboration to achieve sustainable progress.

1 min

Vacation rentals move toward consolidation

💻 Nov 28, 2025, in the vacation rental industry, consolidation and higher guest expectations are leading to standardized, tech-enabled operations. AI adoption is still in early stages, with nearly 50% of hosts finding current tools overwhelming, yet it holds potential for personalization and efficiency. Operators, like Sharad Sundaresan and Eric Goldreyer, emphasize the need for professionalization as guests seek reliable support. Hosts average over 8 hours weekly managing listings due to inefficiencies.

EasyJet bets on luxury to fuel its next phase of growth

🏠 November 28, 2025, EasyJet expanded into luxury holidays with a new Luxury Collection of five-star European resorts. EasyJet Holidays reported £250 million in pre-tax profit in 2025, surpassing targets. Over 3 million booked EasyJet holidays, marking a 20% rise, with holiday revenue, excluding flights, up 27% to £1.4 billion. EasyJet’s strategy focuses on luxury, city breaks, and new European markets, capitalizing on changing luxury perceptions favoring convenience and personal service.

2 min

A shake-up at the top of corporate travel is underway

🌐 Nov 28, 2025 - Amex GBT, the largest TMC, considers a sale, marking a shift in the corporate travel landscape. After a major acquisition, Amex GBT faces structural pressures with a 30% valuation drop since its 2022 SPAC debut. Potential buyers, including SAP Concur or Google, might drive digital transformation. AI and tech-first competitors like Navan are disrupting traditional models. Hotels face new challenges and opportunities as TMC consolidation influences negotiation dynamics. The industry is undergoing a structural transformation driven by technology.

2 min

Rethinking marketing’s core for a post-digital world

📰 Nov 28, 2025, Europe: Marketing organizations focus on branding and trust amid economic uncertainty. Branding ranks #1 for 2026, with 72% of CMOs planning budget increases. However, there's a demand for strong ROI measurement. Only 6% of European firms have mature AI use, yet mature adopters see 22% efficiency gains. Key strategies include full-funnel approaches and aligning marketing with sales and customer experience. Trust, authenticity, and privacy are critical for building customer relationships.

2 min

HBX Group (Hotelbeds) ends 2025 with another net loss

📈 HBX Group's 2025 results show a €70 million net loss despite an 8% rise in total transaction value to €8.18 billion and revenue of €720 million. Adjusted EBITDA margins neared 60%, with adjusted earnings at €258 million. Net debt decreased significantly from €1.07 billion to €397 million post-IPO. Operational gains are strong, yet profitability remains elusive, indicating HBX's recovery is ongoing but not yet stable. Full details at [HBX Group](https://www.prnewswire.com/news-releases/hbx-group-announces-full-year-2025-financial-results-302626557.html?utm_source=chatgpt.com).

2 min

Pertlink Named Lead Hospitality Information Technology Partner for Moon World Resorts

🚀 Pertlink, a Hong Kong-based IT consultancy, joins the Moon World Resorts project, set for 2025, as the lead for Hospitality Information Technology. This global venture will develop seven 312-meter destination resorts in locations including Spain, China, and the USA. Each 500-acre site will feature luxury residences and an arena. The project aims to merge technology with hospitality, enhancing guest experiences through AI and smart ecosystems.

4 min

Grand Opening of Mandai Rainforest Resort by Banyan Tree and Rainforest Festival

🌳 Banyan Group and Mandai Wildlife Group celebrated the grand opening of the Mandai Rainforest Resort by Banyan Tree on 26 November 2025. Located in Singapore's Mandai Wildlife Reserve, this is Banyan Group's 100th resort. President Tharman Shanmugaratnam officiated the opening. The Rainforest Festival runs from 27 November to 3 December, with proceeds supporting the President's Challenge. Tickets cost S$10 on weekdays, S$15 on weekends, and are free for children under four.

3 min

What Guests Prefer Today: Travel-Size Toiletries or Refillable Systems? A Look at Hospitality in the USA

🛌 California, New York, Illinois, and Washington are shifting hotel amenities from single-use toiletries to refillable dispensers to reduce plastic waste and comply with regulations. Refillable systems lower costs, minimize waste, and require less housekeeping effort. They provide a modern, eco-friendly guest experience, gaining guest approval. Concerns include wall installation and hygiene, but modern solutions address these. Refillable dispensers are becoming the standard across US hotels, aligning with evolving guest preferences and regulatory demands.

3 min

AI is coming for the PMS, but not the way you think

💻 Hoteliers are quietly integrating AI in operations, enhancing processes like room assignments and housekeeping. The Property Management System (PMS) is central, holding structured data crucial for AI functions. Despite AI's rise, PMS transitions are challenging, with 66% of hotel chains reevaluating strategies. Cloud-native, modular platforms are gaining traction. Vendors must simplify PMS transitions to ease technological advancements, as the "PMS Wars" evolve with no clear aggregation path.

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