Automatic - 10 Minutes News for Hoteliers - Page 68

2 min

Raines Expands Hilton Portfolio With DoubleTree by Hilton Charleston Riverview Opening

🏨 Raines and RREAF Holdings announce the opening of DoubleTree by Hilton Charleston Riverview in Charleston, SC, with 126 keys. Located at 84 Ripley Point Dr., two miles from Downtown Historic Charleston, the property features a fitness center, outdoor pool, and pet-friendly rooms. Raines adds this as their third DoubleTree property this year, following Summerville and Greenville openings. Nearby attractions include Magnolia Plantation, Charleston International Airport, Folly Beach, and Isle of Palms Beach.

The Barnett, a JdV by Hyatt Hotel, Embraces a New Chapter in New Orleans’ Warehouse District

🏨 The Barnett, a JdV by Hyatt hotel at 600 Carondelet Street, New Orleans, unveils redesigned guest rooms and suites, a revamped rooftop pool, and culinary and musical offerings, led by The Domain Companies and managed by HRI Hospitality. With 234 rooms, it offers Sealy Plush 1000 mattresses, 60-inch smart TVs, and a curated minibar. Brutto Americano showcases Italian flavors with live jazz. The rooftop High Five bar and Seaworthy restaurant offer unique experiences, enhancing The Barnett as a cultural destination.

5 min

Sales equals Speed in 2026 for hotel lead nurturing

📈 Respond within five minutes to inquiries to capture 90% of business. Lead quality drops 50% by 10 minutes, 25% by 20 minutes. Use automation and tech like omnichannel inboxes, AI-generated responses, and unified guest profiles to maintain lead quality. Revinate powers 950+ million Rich Guest Profiles across 12,500+ hotels, driving over $17.2 billion in direct revenue. Incremental improvements can enhance conversion rates, supporting hotel teams in adapting to fast-paced tech-driven hospitality.

3 min

BLINK Design Group arrives in London: Founder Clint Nagata brings his visionary design philosophy to the UK

🏘️ BLINK Design Group expands to London, marking their international growth. Founded by Clint Nagata, with studios in Bangkok, Singapore, and Dubai, they aim for a European presence. The London team, led by Director of Development William Evans and Associate Director Matt Nadilo, targets luxury projects. Notable upcoming work includes Six Senses Loire Valley Residences and a Normandy retreat. Globally, they've designed for major brands like One&Only and Banyan Tree, earning awards like Vogue Living Design and Gold Key.

3 min

One Revenue Manager. Ten Looks. The Revenue Management wardrobe.

💸 Revenue management requires adaptability through ten playbooks for distinct scenarios. A "revenue legend" excels by selecting the right strategy at the right time, focusing on key factors like rate mix, demand, and sales alignment. Key strategies include selling smarter, upselling, negotiating, and leveraging data for proactive management. The goal is to maximize profitability, not just occupancy, by making informed decisions and avoiding panic-driven actions. Legends succeed by preparing and choosing the right "look" for each situation.

15 min

Inside UMusic Hospitality & Lifestyle: Personalizing the guest experience through music

Blog Post Excerpt 🎶 In September 2023, UMusic Hotel opened in Madrid within a heritage building featuring a 900-seat theatre. ???? Hosting over 900 music events with 200,000 attendees and achieving 3 billion digital views, it generated €35 million in marketing value. Personalized guest experiences include curated vinyl selections and live performances. Future expansions include new venues in London, São Paulo, and the U.S., capitalizing on Universal Music's vast artist network to redefine hospitality through music.

2 min

Prize by Radisson Opens at Xhibition Bergen City in the Heart of Bergen

🏨 Radisson Hotel Group launches Prize by Radisson in Bergen, Norway, featuring 55 modern rooms within the Xhibition shopping center. Located minutes from Grieghallen, hosting 150,000+ visitors annually, it offers easy access to transportation and attractions. Bergen, a UNESCO World Heritage City, blends history with modernity. Prize by Radisson focuses on lifestyle midscale experiences at economy costs, achieving over 50% GOP margins. Radisson has 50+ hotels in the Nordics.

3 min

Global Aviation and Travel & Tourism Leaders Call for Strengthened International Cooperation at COP30

✈ Belem, Brazil: At COP30, the WTTC, IATA, Japan, Malaysia, and others urged a global push for net zero international aviation emissions by 2050. ICAO is emphasized as the main authority, with CORSIA expected to manage 85% of emissions by 2027, generating $120 billion in climate finance by 2035. The statement warns against taxes that undermine connectivity and development. CORSIA’s First Phase (2024-2026) may generate $4-5 billion from 200 million credits.

3 min

De-Googlize Your Company

📈 Out-service your competition using customer experience strategies. Key steps include ensuring a high Net Promoter Score (NPS), understanding why customers choose competitors, and asking former customers for feedback. An annual survey shows 71% of customers value convenience, influencing repeat business. Focus on creating memorable experiences to encourage customer loyalty and recommendations. Drive customer evangelism rather than relying on Google rankings. Shep Hyken’s insights highlight the importance of being memorable and easy to engage with.

Baymont by Wyndham Makes Asia Pacific Debut in Kunming, China

🏨 Wyndham Hotels & Resorts launched its first Baymont by Wyndham® in Asia-Pacific with Baymont Kunming Wuhua in Yunnan's capital. Baymont's debut outside the Americas aims to tap China's post-pandemic travel and the midscale hotel segment. Located near Yunnan Wildlife Park, it offers 92 rooms, free Wi-Fi, and amenities. The hotel has 300 sqm of meeting space for 180 guests (conferences) or 150 (banquets). Over 550 Baymont hotels operate across North America.

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