Automatic - 10 Minutes News for Hoteliers - Page 81

2 min

Checking In: Lakefront Glamour When the Dock Hotel, Södertälje’s New Urban Destination, Opens

📍 Södertälje, Sweden, welcomes The Dock Hotel by the marina, featuring 14 floors with sleek rooms, indulgent dining, and sky bars. Located 30 minutes from Stockholm, it merges industrial heritage with nature. Open now, it includes Jackie's dining and Birds Eye sky bar. The Dockyard offers unique event spaces. In summer 2024, The Dock Spa and a 120 square meter Dock Gym will open, enhancing wellness offerings. Explore more at thedockhotel.se.

2 min

U.S. Travel Welcomes Introduction of VISIT USA Act to Restore Brand USA Funding Ahead of Major Global Events

🗺 WASHINGTON, Wednesday - The VISIT USA Act, introduced in Congress, aims to restore funding to Brand USA, ensuring it promotes the U.S. abroad. This move is crucial as the nation gears up for events like the 2026 FIFA World Cup, America 250, and the 2028 Summer Olympics. Expected outcomes include attracting nearly 40 million visitors and generating $100 billion in economic impact. Key supporters include Senators Sullivan, Klobuchar, Capito, Rosen, and Representatives Bilirakis, Castor.

2 min

Bespoke Hotels Selects Canary Technologies to Enhance the Digital Guest Journey

📱 Canary Technologies partners with Bespoke Hotels to enhance digital guest services across its 50+ UK hotels. Bespoke leverages Canary's mobile-first Guest Management System to modernize operations and elevate guest experiences. Key features include AI Guest Messaging in 100+ languages, mobile check-in, and smart checkout. Canary serves over 20,000 hotels worldwide, including top brands like Marriott and Four Seasons. Recognized for innovation, Canary was named in Fast Company's Most Innovative Companies 2023.

5 min

Series by Marriott Celebrates its Global Debut with 26 Openings Across Key Destinations in India

🏨 Marriott International launches Series by Marriott in November 2025, marking global expansion with 26 hotel openings across India, introducing over 1,900 rooms in 23 cities. This debut, in partnership with The Fern Hotels & Resorts, highlights regional authenticity and sustainability. The initiative responds to India's domestic travel market, aiming for over 100 future launches. Key locations include Ahmedabad, Bengaluru, Mumbai, and Pune, with amenities like Grab n Go Breakfast and Single Lady Traveller Recognition enhancing guest experience.

2 min

Marriott International Celebrates 100 Property Milestone in the Kingdom of Saudi Arabia with the Signing of Courtyard by Marriott in Makkah with SEDCO Capital

🏨 Marriott International announced a milestone of 100 open and pipeline hotels in Saudi Arabia, signing an agreement with SEDCO Capital for a 1,100-room Courtyard by Marriott in Makkah, set to open in 2030. Located in Masar destination, the hotel spans over 4,500 sqm with 1,100 rooms and suites. It aligns with Saudi Arabia's Vision 2030, enhancing infrastructure to host 30 million pilgrims annually. Marriott operates 44 properties with over 11,000 rooms in Saudi Arabia.

How to revenue manage in the middle of Nowhere

🏥 Managing a luxury, isolated property where rates hit $5,000 to $30,000 a night demands unique revenue strategies. Instead of focusing on traditional competition or market data, prioritize emotional yield management, selling time and exclusive experiences. Key lessons: 1. Sell moments, not rooms. 2. Forget local rivals; compare against experiences like yachts or villas. 3. Integrate tech for holistic guest profiles. 4. Revenue managers become strategists and storytellers. 5. Shift focus from rate systems to decision intelligence systems to refine demand.

2 min

Saving Your Customer Time Shows Respect

⏱ Shep Hyken emphasizes customer time management, urging companies to enhance customer experiences by respecting time. The proposed TIME acronym stands for Timely (quick responses), Individualized (personalized efficiency), Minimal Effort (reduced friction), and Efficiency (solving issues in one interaction). Businesses are encouraged to streamline processes to gain a competitive advantage and improve customer loyalty. Hyken suggests evaluating and eliminating unnecessary steps in customer interactions to respect customer time and foster repeat business.

2 min

UN Tourism Advances Accessibility with Focus on Ukraine

🌍 UN Tourism, Ukraine, November 2023. An international webinar highlighted accessibility in tourism, stressing its importance as a right and economic opportunity. Speakers discussed Ukraine's strategies, like the National Implementation Action Plan (2025) and Horizon 2030. Successful accessibility stories in Lviv and Podillia were shared. Key UN milestones include the 2021 ISO Standard, 2023 San Marino Agenda, and an upcoming survey. UN Tourism includes 166 countries and over 500 affiliates.

2 min

UN Tourism Presents Ulysses Award for Outstanding Contributions to Sector to Professor Larry Dwyer

🎁 Professor Larry Dwyer received the UN Ulysses Prize at the University of Technology Sydney in November 2025. This prestigious award recognizes his work in tourism economics and sustainable development. The prize, UN Tourism's top academic honor, highlights Dwyer's focus on broader impacts of tourism beyond just economic factors. UN Tourism Director Beka Jakeli emphasized global challenges like climate change and political unrest. The organization, with 166 countries and over 500 Affiliates, promotes sustainable tourism globally.

7 min

The Hoxton Unveils Its First Irish Hotel in Dublin’s Creative Quarter

🏨 The Hoxton, Dublin, located in Dublin's Creative Quarter, opened its doors in a restored Victorian building on Exchequer Street, boasting 129 rooms. Highlights include a Viking-era archaeological discovery in the lobby, the Peruvian-inspired restaurant Cantina Valentina, and the versatile Dollars venue. The Library Bar, a local favorite, has been restored with period details. Set to open in 2026, Groundwork will be a 220-capacity nightlife venue. Dis-loyalty members enjoy up to 50% off rates initially.

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