Automatic - 10 Minutes News for Hoteliers - Page 85

3 min

Shiji CEO, Kevin King, receives Lifetime Achievement Visionary Award from Hospitality Technology

🏆 Kevin King, CEO of Shiji, received the Lifetime Achievement Visionary Award at the 2025 Hotel Visionary Awards in Atlanta, Georgia, recognizing over 30 years in hospitality and nearly 30 years in hospitality technology. Under his leadership, Shiji expanded globally, providing cloud solutions to over 91,000 hotels, including IHG and Peninsula Hotels. The awards, now in their 20th year, honor transformative leaders in the industry. Shiji employs over 5,000 people worldwide.

Fairmas & Tidan Success Story

💸 Tidan Hospitality and Real Estate Group, leading since 1970, faced inefficiencies in financial planning for its 12 hotels due to manual processes. Christine Larocque, Director of Accounting, highlighted that implementing FairPlanner by Fairmas improved budgeting and forecasting, previously hampered by Excel reliance and limited ERP capabilities. Notable features include seamless budget-actual comparisons and enhanced quarterly financial analysis. The adoption led to time savings, better financial decisions, and improved collaboration, with a 12-month rolling schedule developed for banks.

4 min

How ChatGPT Plans to Book Hotels (And Why Your Property Might Be Invisible)

💻 In October 2025, ChatGPT launched Apps reaching 800 million users on the first day, revolutionizing hotel bookings with AI-driven recommendations. Expedia and Booking.com integrated early, emphasizing trust over ads. AI mentions in travel company reports rose from 4% in 2022 to 35% in 2024, with 45% of startup funding now AI-focused. Only 2% of travelers currently let AI book for them, but this is expected to grow. Hotels must quickly build App infrastructure for direct AI integration or risk being excluded.

3 min

Why ‘think global, act local’ has never been more important in hospitality

🌎 Global tourism rose 5% in the first half of 2025. Locations like Qatar, Albania, and El Salvador experienced over 80% growth in tourism since 2019, while Tanzania saw a 48% increase. Valor Hotels emphasizes a "think global, act local" strategy, integrating local flavor and community involvement. Through initiatives like SAVOR, Valor enhances dining experiences across 110 global locations. Success hinges on flexible contracts, local partnerships, and tailored operations to elevate regional hospitality.

3 min

Cayuga Hospitality Consultants Panel: Modern Commercial Strategy in Tricky Times

🏨 During the Cayuga Hospitality Consultants Annual Conference 2025 in Scottsdale, experts discussed the evolving hotel industry. Key insights highlight the need for agility in commercial strategies, with a focus on direct revenue and guest-centric experiences. AI and technology are pivotal, enhancing data analytics, marketing automation, and personalized outreach. Adaptability and strong leadership skills, such as digital fluency and agility, are crucial for future success. Revenue strategies now encompass all hotel spaces, adopting dynamic pricing to optimize profitability.

4 min

PATA Releases New Report on Tropical Coastal Cities’ Sustainable Tourism Development

🌊 PATA released "Developing Sustainable Tourism in Tropical Coastal Cities: Global Case Studies" on November 18, 2025, in Sanya at the 2025 Tropical Coastal City Tourism Event. ???? Sea-surface temperatures in the South-West Pacific reached unprecedented levels in 2024. Key initiatives: Sanya's marine ranch, Thailand's water resource management, and Indonesia's Desa Potato Head's 97.5% recycling rate. The report emphasizes resource management, local harmony, economic diversification, and private sector sustainability.

11 min

Making Change Work: A Conversation with Ryan King on Hotel PMS Implementation and Leadership

🏨 Hotel PMS implementations are challenging but rewarding. Ryan King, Shiji's Senior VP of the Americas, highlights key strategies for success: clear communication (30-40% better outcomes), strong leadership alignment, and treating go-live as mission-critical. Empowering champions at each property accelerates adoption. Integration issues must be finalized 60 days before go-live to avoid chaos. Diverse training methods cater to generational differences. Projects succeed when teams are disciplined, communicative, and collaborative, treating each other as partners.

2 min

Kempinski Grace Bay Breaks Ground on Turks and Caicos’ Iconic Grace Bay Beach

🏖️ Kempinski Hotels and JTRE commenced the groundbreaking of Kempinski Grace Bay on Turks and Caicos, featuring 119 residences and four oceanfront villas. The ceremony, attended by local dignitaries, celebrates European elegance meeting Caribbean beauty. Construction spans until 2026, with completion in 2028. Amenities include fine dining, a 3,000 sq ft wine cellar, and a European spa. Sales are managed by Christie's International Real Estate and Engel & Völkers.

3 min

SiteMinder report reveals major shift in how travellers are researching their 2026 hotel stays

📅 Sydney, Australia, 2026: SiteMinder's report reveals that 26% of travelers start hotel research on OTAs, surpassing search engines at 21%. AI use as a discovery tool is up to 4%, with 80% of travelers desiring AI features like price monitoring. Japan, the US, and France remain top dream destinations, while South Korea rises to fourth due to K-culture. Surveying 12,000 travelers across 14 countries, the study shows a 63% increase in event-driven travel interest.

2 min

Canary Technologies Named to the 2025 Deloitte Technology Fast 500™

💻 Canary Technologies was recognized on the 2025 Deloitte Technology Fast 500™. In its 31st year, the ranking celebrates the fastest-growing tech firms in North America based on fiscal revenue growth from 2021 to 2024. Canary, honored for the second year, partners with hotel giants like Marriott and Wyndham, serving over 20,000 hoteliers in 90+ countries. Eligible firms needed a minimum of 50% growth, $5 million in revenue, and 4 years in business.

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