#hospitality #hotelmanagement #leadership #realitycheck #hotelierlife | Daniel Morariu | 27 comments
🏨 Silent leadership threatens the hospitality industry by undermining the essence of hotels: the human touch and care. Cost-saving measures deemed as efficiency cuts the spirit, reducing hotels to mere commodities. The heart of hospitality is its people; stripping this leaves only empty walls. The industry thrives on experiences and connections, not spreadsheets. Without nurturing the team’s pride and dedication, the business's soul fades, causing guests to leave and not return. #Hospitality #Leadership #RealityCheck
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