Duetto Content Team

🂱 Nevin Reed, Senior Director of Casino Services, emphasizes the importance of a casino-centric revenue management strategy, including technology for analyzing supply, demand, worth data, and total profit. Key strategies involve segmentation, forecasting, open pricing, leveraging loyalty programs, and dynamic reinvestment to optimize each booking and maximize revenue. Casinos can increase profitability by adjusting offers for various customer segments and dynamically customizing rates based on total customer value, ultimately enhancing the guest experience.

🔔 Gianni Di Fede, Senior Vice President at Radisson Hotel Group since 2017, aimed to enhance revenue operations. Radisson has structured global revenue management that extends from global to local levels. The Revenue Club, with technology partner Duetto, held its first post-pandemic meeting in Gran Canaria in June. Radisson's Corporate Support Office comprises teams for revenue management, distribution, and business intelligence, with specialized units like rate loading, five-year planning, and revenue operations. Madri, St Petersburg, and Dubai serve as Global Centres of Excellence for their respective regions. EMMA, Radisson's technology platform, integrates core functions and utilizes Duetto. Cluster operations help manage revenue in multi-hotel cities by applying unified strategies, while local input involves flexibility and empowerment at the hotel level.

📊 Duetto Revenue Strategy Forum (RSF) Greece 2024 convened at One&Only Aesthesis for a half-day event, focusing on how data and technology can empower hotel revenue teams and drive growth. Dr. Aris Ikkos noted a 9.9% year-over-year increase in Greek tourism by August 2024, despite a 7% drop in average spending per visitor. AI was highlighted for its role in predicting guest behavior and optimizing pricing. The Hellenic Chamber of Hotels emphasized the urgency of digital transformation for Greek hotels to stay competitive.