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Joanna Fantozzi

125 posts
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  • 2 min

How Rachel’s Kitchen perfected healthy fast-casual before it was cool

  • Joanna Fantozzi
  • 25 October 2024
🍞 Rachel's Kitchen, a healthy all-day café in Las Vegas, was created 18 years ago, preceding chains like Cava and Sweetgreen. Founded by Debbie Roxarzade, who started her career in Los Angeles, the brand now has nine units. Roxarzade opened the original 1,000-square-foot Rachel's Kitchen in 2006 in Summerlin, outside of Las Vegas. After a challenging start and recession delays, the first franchised location opened in 2010. Expansion continues with a recent grand opening in Frisco, Dallas-Fort Worth, aiming for at least five Dallas-area locations in the coming years. The company seeks franchisees committed to community work.
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  • 1 min

A state-by-state guide to Election Day for restaurant operators

  • Joanna Fantozzi
  • 24 October 2024
📖 Joanna Fantozzi, Senior Editor at Informa Restaurant & Food Group since August 2021, has over seven years in restaurant and hospitality journalism. Degrees: bachelor's in English literature and creative writing from The College of New Jersey, master's in arts and culture journalism from CUNY. Former positions: Freelance writer, Insider, The Daily Meal. Published in The New York Times, Forbes, Vice. Expert in restaurant industry news, innovations, political/cultural issues. Joined Informa in October 2018, previously at Insider (June 2017-Feb. 2018) and The Daily Meal (Jan. 2014- June 2017).
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  • 2 min

New pickleball eatertainment concept — Electric Pickle — coming to Arizona

  • Joanna Fantozzi
  • 22 October 2024
🏓 Electric Pickle is set to open its first location in Tempe, Ariz. in December, introducing a 4.5-acre complex with pickleball courts, a two-story restaurant, bocce ball, and ping pong tables. Managed by Eureka! Restaurant Group and funded by Knighthead Capital Management, the concept plans to expand to Las Vegas, Roseville, Calif., Katy, Texas, Rancho Cucamonga, Calif., and Reno, Nev. Electric Pickle distinguishes itself with a diverse international menu, state-of-the-art AI gaming technology, and a nature-infused modern ambience. Upcoming locations require about 11 months to complete.
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  • 3 min

How Harumi Sushi brought approachable, fresh sushi to the Arizona desert

  • Joanna Fantozzi
  • 9 October 2024
🍣 Jessica Kim, a first-generation Japanese-American, established Harumi Sushi in Phoenix, Ariz. 11 years ago. The family-owned business has grown to seven locations with over 150 employees and is expecting $10 million in net revenue this year. The original 1,200-square-foot space has expanded to a 6,000-square-foot venue downtown. Harumi Sushi serves approachable sushi and has introduced Japanese cocktails, such as the Nori Old Fashioned with seaweed-infused whiskey. The restaurant boasts a low staff turnover due to a rotating chef model promoting meritocracy.
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  • 5 min

How impending pregnancy and motherhood inspired Mary Nguyen to open a healthy fast-casual restaurant

  • Joanna Fantozzi
  • 30 September 2024
🍴 Chef Mary Nguyen, after overcoming career change and health challenges, opened her first restaurant, Parallel 17, offering Vietnamese-French cuisine in 2005. She founded The Olive & Finch in Denver in 2013, providing healthy soups, salads, and sandwiches. Despite culinary success, she faced personal struggles, including fertility issues and her twin daughters' NICU stay after birth. In 2017, a second Olive & Finch location opened. Nguyen later launched Finch on the Fly in 2019, a wholesale brand. She continues to expand her food and beverage brand with plans to open more Olive & Finch and Little Finch locations.
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  • 5 min

A restaurant operator’s guide to the 2024 presidential election

  • Joanna Fantozzi
  • 27 September 2024
This article was written by Restaurant Hospitality. Click here to read the original article With just over one month to go until the presidential election between Vice President Kamala Harris…
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  • 2 min

Travis Kalanick’s CloudKitchens sued by former employee for discrimination and sexual harassment

  • Joanna Fantozzi
  • 26 September 2024
📝 Isabella Vincenza, former salesperson at CloudKitchens, filed a discrimination and sexual harassment lawsuit, alleging wrongful termination, a hostile work environment, and unfair pay practices. Vincenza, who was fired in July 2023, claimed her accounts were reassigned after maternity leave, and faced insinuations of being let go for taking leave. CloudKitchens denies the claims, citing an internal review. The company, led by Uber co-founder Travis Kalanick, has a history of lawsuits including deceptive business practices and discrimination, with several filed in 2022 and a class action filed in August 2023.
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  • 1 min

Third-party delivery companies win consumer data case against New York City

  • Joanna Fantozzi
  • 26 September 2024
This article was written by Restaurant Hospitality. Click here to read the original article Joanna Fantozzi is a Senior Editor for Nation’s Restaurant News and Restaurant Hospitality. She has more…
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  • 1 min

Look Who’s Franchising Now: Fall 2024 Edition

  • Joanna Fantozzi
  • 24 September 2024
📖 Joanna Fantozzi, Senior Editor at Informa's Restaurant & Food Group since August 2021, has over seven years of specialized experience in restaurant and hospitality industry journalism. She holds a bachelor's degree from The College of New Jersey and a master's from CUNY's Craig Newmark Graduate School of Journalism. Her past roles include Associate and Assistant Editor at Informa (July 2019-August 2021), Freelance Food & Lifestyle Reporter, and positions at Insider and The Daily Meal. Joanna is also known for her contributions to The New York Times, Forbes, and Vice.
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  • 4 min

5 key takeaways about the future of restaurant technology from FSTEC

  • Joanna Fantozzi
  • 23 September 2024
📈 At the 2024 FSTEC conference in Grapevine, Texas, industry leaders focused on AI and automation in foodservice. Key takeaways: AI is set to revolutionize operations within the next decade, with potential to replace apps on phones. Yum Brands' AI-first approach boosted customer satisfaction at Taco Bell. Tech investments are now essential, with COVID-19 accelerating the adoption rate. Customization of tech solutions is crucial for meeting unique business needs. The use of AI should simplify tasks for employees, focusing on enhancing both front and back-of-house operations.
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