Josiah Mackenzie - 10 Minutes News for Hoteliers - Page 27

1 min

How Any Hotelier Can Start Innovating Today (Even in a Traditional Hotel) – Eva Klausner, Numa

🏨 Eva Klausner, Director of Guest Experience at Numa, on March 14, 2025, discusses how hoteliers can innovate in their field. Episode hosted by Danica Smith, founder of MorningStar GX, focuses on actionable ideas for business improvement. Music produced by Clay Bassford of Bespoke Sound.

27 min

Unlocking Revenue Growth: How Technology Enhances F&B Operations – Christine Lising, Shiji [Sponsor Bonus]

???? 🍴 Christine has over 21 years of experience in hospitality tech, focusing on standalone food and beverage spaces and now food and beverage tech in hotels. As Director of Solutions Engineering at Shiji Group, she bridges technology with industry challenges. Shiji Group offers end-to-end hospitality technology solutions, enhancing guest experiences from pre-stay to post-stay. They tackle common industry issues like labor force challenges and aim to streamline operations. Christine emphasizes the importance of technology in improving efficiency and guest services, such as through mobile ordering applications which can result in significant revenue increases, like a 17% profit increase observed in some properties. Shiji also explores the potential of leveraging existing kitchen operations beyond traditional restaurant hours to boost on-property guest spending and counteract the convenience of food delivery apps.

1 min

Thriving Through Challenges: Resilience in Hospitality Leadership – Eva Klausner, Numa

📢 Eva Klausner, Director of Guest Experience at Numa, discusses overcoming challenges in hospitality leadership in a podcast episode released on March 13, 2025. Danica Smith, founder of MorningStar GX, hosts the episode, focusing on resilience in tough times. Resources and music are provided by Clay Bassford of Bespoke Sound. The episode encourages sharing insights within teams to benefit businesses and client service.

1 min

How We Make Every Employee Care About the Guest Experience – Eva Klausner, Numa

🏨 Eva Klausner, Director of Guest Experience at Numa, discussed creating a guest-focused culture on March 12, 2025. Hosted by Danica Smith, founder of MorningStar GX, the episode offers insights for businesses to enhance their service. Numa's commitment to guest satisfaction is underscored by their strategic approach to employee engagement in guest experiences.

1 min

How Numa Blends Bots and Humans Seamlessly to Delight Guests – Eva Klausner, Numa

🏨 Eva Klausner, Director of Guest Experience at Numa, shares insights on blending bots and humans to enhance guest experiences on March 11, 2025. Numa utilizes chatbots to increase guest satisfaction, as detailed in an episode hosted by Danica Smith, founder of MorningStar GX. The episode also features a promotion for Sojern, a hotel marketing platform offering a performance-based email solution. Music by Clay Bassford from Bespoke Sound is mentioned, and listeners are encouraged to share the episode to implement ideas within their teams.

1 min

No Receptionist, No Problem: How Numa is Thriving with a Digital-First Guest Experience – Eva Klausner, Numa

📱 Eva Klausner, Director of Guest Experience at Numa, discusses on March 10, 2025, how they've redefined hospitality without a traditional front desk, focusing on a digital-first guest experience. The episode features Danica Smith from MorningStar GX and is supported by Sojern's marketing platform for hoteliers. Music for the podcast is by Clay Bassford of Bespoke Sound.

1 min

No Receptionist, No Problem: How Numa is Thriving with a Digital-First Guest Experience – Eva Klausner, Numa

📱 Eva Klausner, Director of Guest Experience at Numa, discussed how Numa has redefined hospitality by removing the traditional front desk in favor of a digital-first guest experience on March 10, 2025. The episode also featured Danica Smith, founder of MorningStar GX. Sojern, a marketing platform for hotels, was mentioned for its email solution that helps hoteliers drive direct bookings and retain more revenue. Music for the show was produced by Clay Bassford of Bespoke Sound.

4 min

How I Became the #1 Influencer in Hospitality

📣 A few weeks ago, the International Hospitality Institute named the author as the world's #1 influencer in hospitality. Hospitality Daily podcast became the #1 podcast in the industry, driven by its community of tens of thousands. The article highlights key insights for building influence: focusing on solving real problems, using unique strengths, choosing the right content medium, being useful, and ensuring the message reaches people. The author emphasizes that influence is about being useful, not famous, and challenges readers to solve problems and share their experiences.

1 min

How I Became the #1 Influencer in Hospitality – Josiah Mackenzie

🏩 Josiah Mackenzie became the #1 influencer in hospitality, sharing his learnings and providing resources on Hospitality Daily. Notable mentions include music produced by Clay Bassford of Bespoke Sound. The episode encourages sharing insights with teams to implement ideas for business and service improvement. No specific dates, locations, numbers, or statistical data are provided within the extracted content.

1 min

Recharging Through Adventure: A Hospitality Insider’s Approach – Abdul Baaghil

📱 Abdul Baaghil, co-founder of Harvest Cotton Tail, shared insights on recharging in a podcast episode released on March 7, 2025. The episode was supported by Sojern, a marketing platform for hotels. Music for the show was produced by Clay Bassford of Bespoke Sound. The episode encourages hospitality brands to turn ideas into action for business and client benefit.

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