Josiah Mackenzie

Josiah:Why does marketing matter in hospitality today? To answer that question, we’re learning from Fernando Vives, Chief Commercial Officer at NH Hotels about the role of marketing in providing hospitality…

Josiah: What do we get wrong when hospitality providers have thought about loyalty in general? Bashar The very use of the term is bullshit on its own. There is no loyalty.…

00:00 Josiah Would you like more media coverage? Well, stick around because today we’re getting a PR masterclass in how you can work with journalists to get coverage for your hospitality…

Sara OBrien Career & Leadership Coach Sara is a midwesterner at heart who now lives in Connecticut by the beach with her husband and 2 kids. After an extensive career…

Are you listening to this exhausted, burned-out, and wondering how to best recharge? In this episode, you’ll hear from Margaret Lefton, Creative Director at Yours Truly, a hotel in Washington,…

The role of the concierge represents many of the best parts of hospitality – but what would happen if the entire hotel staff acted as one? Today we’re learning from…

Adam Harris CEO & Co-Founder Adam Harris is the co-founder and chief executive officer of Cloudbeds, the hospitality management platform powering lodging businesses around the globe. His people-centered leadership, alongside…

00:00 Josiah What does it take to design a new hospitality concept from scratch? Today, we’re learning from Bashar Wali, one of the most recognized names in hospitality, because he’s done…

00:00 Josiah What does it take to get so deeply connected to your community that you attract talented, engaged people to your teams and drive more business from both the local…