LODGING Staff - 10 Minutes News for Hoteliers - Page 34

4 min

This Week’s Comings & Goings

📄 Oracle Corporation announced promotions for Clay Magouyrk and Mike Sicilia as CEOs. Dreamscape Hospitality appointed Bill Stadler as chief investment officer. MGM Resorts International appointed Ayesha Molino as COO and Gary Fritz as CCO and president of MGM Digital. Pinehurst Resort named David O’Donoghue as executive VP of operations. JLL Project and Development Services appointed five senior executives, including Nick Caprio and Paul Walters, to leadership roles. Various hospitality leaders were also appointed at locations like Peachtree Group and The Ritz-Carlton Dallas.

1 min

StepStone Hospitality Adds Two Hotels to Its Portfolio

🏨 StepStone Hospitality has taken over management of Le Méridien Indianapolis and Hampton Inn & Suites by Hilton Clayton/St. Louis Galleria Area. Le Méridien is situated downtown, near Lucas Oil Stadium and the Indiana Convention Center, catering to both leisure and business travelers. The Hampton Inn & Suites is in Clayton's business district, close to corporate offices and the St. Louis Galleria. StepStone is eager to enhance value and guest experiences at these locations.

1 min

Lighthouse Announces Launch of Smart Distribution

💻 Lighthouse, London, 2025: Lighthouse launched Smart Distribution, an AI-driven tool, optimizing pricing and distribution for independent hotels. It automates public rate updates and analyzes market conditions to suggest stay restrictions, channel closures, and rate adjustments, enhancing revenue and reducing manual effort. Features include automated pricing, optimal bookings through AI, competitor rate comparisons, and channel-specific rate offsets, ultimately aiming for more direct bookings and lower commissions. Vincent Goemaere emphasizes its role in improving hotel revenue management.

2 min

Grand Hyatt San Antonio Completes Renovation Project

🏨 Grand Hyatt San Antonio River Walk completed a $9 million renovation in September 2025, San Antonio, Texas. Updates included the lobby, restaurants, and public spaces. The renovation introduced Moda Fare, replacing Bar Rojo, serving Italian cuisine; and Spoonful Provisions, a coffee house with local roasters. The new Tejas Lounge features Texas spirits and light bites. The updated design boasts wood accents, crystal chandeliers, and a garden patio, enhancing guest comfort and celebrating Texas hospitality.

2 min

NewcrestImage Announces Opening of The Elmore Hotel

📍 Elmore Hotel opened in Southlake, Texas, managed by Coury Hospitality under NewcrestImage ownership. The hotel, originally built in 2016, features 175 rooms across four floors, following a year-long, multi-million-dollar renovation. It is now part of Marriott’s Tribute Portfolio. The hotel offers 5,000 sq. ft. of event space, a fitness center, and dining at Sagewind restaurant and Social Outlaw speakeasy. Located 10 minutes from DFW Airport and walking distance to Southlake Town Square.

2 min

Cloudbeds Debuts Revenue Intelligence, Guest Marketing Capabilities Powered by Signals AI Model

📈 Cloudbeds in San Diego announced new capabilities for Signals—a foundation AI model for hotels—enhancing revenue intelligence and guest marketing using causal AI. Processing 4 billion data points per hour, it reaches 95% forecasting accuracy over 90 days. Bespoke Hotels used Signals to earn £1 million in a year with targeted marketing, achieving 20% open rates. Signals, built on proprietary hospitality data, offers 4 billion data processing, unified insights, and personalized guest experiences.

2 min

IHG Announces Ruby’s U.S. Market Debut

🏨 IHG Hotels & Resorts is bringing Ruby Hotels to the U.S., marking a milestone in its global expansion. Founded in Germany in 2013, Ruby has 34 hotels in Europe. By 2043, IHG aims for over 250 global Ruby locations. The brand is designed for urban settings with new build, conversion, and adaptive reuse options. Ruby offers standardized rooms with amenities like rainfall showers and 24/7 bars. IHG sees strong U.S. market potential for Ruby's lifestyle-focused hotels.

2 min

Marriott Signs Agreements to Launch Series by Marriott in the United States

🏨 Marriott International and Hawkins Way Capital will convert five FOUND Hotels across the U.S. to the Series by Marriott brand, marking the brand's U.S. debut in 2025. Locations include Miami Beach, Santa Monica, San Francisco Nob Hill, Chicago, and San Diego. This move reflects the demand for upscale collection brands and allows each hotel to maintain its unique identity while leveraging Marriott’s global platform. The Series by Marriott brand was announced in May 2025.

2 min

eTip Ends Housekeeping Week With Record-High $14,000 Tip

💵 September 2025: eTip celebrated a milestone in San Francisco, California, with a $14,000 digital tip during Housekeeping Week. The tipping volume surged 10 times compared to 2024, showcasing the shift towards digital tipping. Hotel managers in Florida, San Diego, and Georgia praised eTip for its seamless integration, ease of use, and as a recruitment tool, enhancing service staff motivation and payroll processing in cash-free environments.

2 min

Valor Hospitality Partners Adds Three Properties to Its Portolio

🏨 Valor Hospitality Partners, based in Atlanta, announced they are managing three Hilton properties: The American Hotel (315 rooms) in downtown Atlanta, DoubleTree Atlanta - Roswell (174 rooms), and DoubleTree Atlanta - Alpharetta (90 rooms). Their responsibilities include strategic planning and operational management. The partnership with RADCO expands Valor's influence in Atlanta. The American Hotel is notable for being Atlanta's first racially integrated hotel, featuring Social 62 Restaurant & Lounge, managed by Valor’s food and beverage division, SAVOR.

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