Mohit Soni

🗺️ Since mid-2024, travel AI faces challenges with chat-based UIs as users demand immersive experiences. Generic AI chatbots struggle with diverse travel needs, compelling users to visit over 240 pages for a booking decision. Structural issues include siloed data and misaligned business incentives. By 2025, AI enhanced operational efficiency in travel; however, the focus is shifting towards user experiences. 2026 is expected to prioritize immersive interfaces over smarter chatbots, adapting to traveler needs and enhancing engagement.

💻 Travel AI's evolution? Not just smarter models, but innovative User Interfaces. Current AI chat interfaces trap travelers in a "Scroll Trap," making decisions cumbersome by relying on memory for organizing flights and hotels. Travel decisions are emotional and visual, requiring a Dynamic UI for a holistic experience. A smarter LLM isn't the answer—it’s about enhancing user experience through design. ???? #TravelTech #AI #ProductDesign #UX #FutureOfTravel