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Posts by author

Shiji Group

45 posts
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  • 1 min

In our latest Shiji Insights podcast episode, host Florencia C. chats with Xavier López Llull, co-founder of Schôolers and CE…

  • Shiji Group
  • 25 July 2024
????️ Exciting Podcast Alert! Join us on “Talking Hospitality” as we dive into the essence of happiness and innovation in the hospitality industry! In the first segment, we explored the…
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  • 1 min

Hotels often face the challenge of managing duplicate guest profiles, which can lead to missing information and inconsistencies. T…

  • Shiji Group
  • 25 July 2024
Meet David Jones, a returning guest. When you search for David in your system, his data appears. After clicking “Reserve,” you’re taken to the Create Reservation screen where all his…
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  • 1 min

We are thrilled to announce a strategic partnership with the iconic Dolder Grand in Zurich. The five-star luxury property has been…

  • Shiji Group
  • 25 July 2024
#Interview ???? As we recently announced the significant expansion of Centrum Černý Most – one of Prague’s most popular shopping destinations, Jakub Skwarlo, COO for Central Europe sat down with…
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  • 1 min

It was our pleasure to sponsor the IHG F&B Conference held at InterContinental Bangkok this week. Themed ‘Unleashing Next-Leve…

  • Shiji Group
  • 18 July 2024
???????????????????????????? ???????????????? ???????????????????????????????????????? ????????????????: ???????????? #???? ???? Truth bomb: In our industry, it’s way too easy to point out mistakes. Flip the script. ???????????????????????????????? ???????????? ????????????????????????????: ???????????????????????? > ???????????????????????????????????? ????…
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  • 2 min

Today’s guests seek consistent and personalized hotel experiences across multiple platforms, including OTAs, social media, and dir…

  • Shiji Group
  • 18 July 2024
Case Study: Revolutionizing Hotel Operations with TWIN-AI’s Chatbot and Omnichannel Platform Overview: A prominent hotel chain faced challenges in enhancing guest experience, streamlining operations, and improving overall communication. Challenges: Guest…
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  • 2 min

???? With the Q2 Guest Experience Benchmark now available, we dig a little deeper to understand the numbers. We have seen mostly goo…

  • Shiji Group
  • 18 July 2024
Feedback is the lifeblood of the hospitality industry. It serves as a compass guiding businesses towards enhancing the customer experience. Listening attentively to feedback allows hotels and restaurants to pinpoint…
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  • 1 min

???? The Guest Experience Benchmark Infographic for Q2 is available now! This short PDF summarizes guest experience trends over the …

  • Shiji Group
  • 18 July 2024
???? Did you know your hotel’s online reputation can directly impact your revenue? With platforms like Booking, TripAdvisor, and Expedia holding significant sway over travelers’ decisions, maintaining a stellar online…
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  • 2 min

On our latest episode of the Shiji Insights podcast we hosted Fernando Vives, Chief Commercial Officer at Minor Hotels, a leading …

  • Shiji Group
  • 13 July 2024
Jason Kycek and his teams turned around the performance of Casa de Campo Resort & Villas, with revenue soaring by 86%. Today, he shares what wasn’t working and the changes…
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  • 1 min

HITEC Day 2 was buzzing with activity and excitement! Our teams connected with local and global customers, industry partners, and …

  • Shiji Group
  • 13 July 2024
HITEC Day 2 was buzzing with activity and excitement! Our teams connected with local and global customers, industry partners, and hospitality professionals. We had an exciting discussion with Hospitality Net…
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  • 1 min

As HITEC Charlotte moves into day 2, we want to extend a big thank you to the many of you who attended Wietse Bijzeit’s talk yeste…

  • Shiji Group
  • 13 July 2024
IPMI Blog: The third in a series of six posts highlighting content from the European Parking Association (EPA), presented by EPA President Nigel Williams. Nigel joins some of the EPA’s…
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Sponsors
  • LodgIQ Launches AI Wizard, Hospitality’s First Generative AI Platform for Revenue Intelligence
  • Cendyn brings hotel direct rates into AI search platforms
  • Why Automation is the Ally of Hotel Staff, and Not Their Replacement
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