Shiji Group

????️ Exciting Podcast Alert! Join us on “Talking Hospitality” as we dive into the essence of happiness and innovation in the hospitality industry! In the first segment, we explored the…

Meet David Jones, a returning guest. When you search for David in your system, his data appears. After clicking “Reserve,” you’re taken to the Create Reservation screen where all his…

#Interview ???? As we recently announced the significant expansion of Centrum Černý Most – one of Prague’s most popular shopping destinations, Jakub Skwarlo, COO for Central Europe sat down with…

???????????????????????????? ???????????????? ???????????????????????????????????????? ????????????????: ???????????? #???? ???? Truth bomb: In our industry, it’s way too easy to point out mistakes. Flip the script. ???????????????????????????????? ???????????? ????????????????????????????: ???????????????????????? > ???????????????????????????????????? ????…

Case Study: Revolutionizing Hotel Operations with TWIN-AI’s Chatbot and Omnichannel Platform Overview: A prominent hotel chain faced challenges in enhancing guest experience, streamlining operations, and improving overall communication. Challenges: Guest…

Feedback is the lifeblood of the hospitality industry. It serves as a compass guiding businesses towards enhancing the customer experience. Listening attentively to feedback allows hotels and restaurants to pinpoint…

???? Did you know your hotel’s online reputation can directly impact your revenue? With platforms like Booking, TripAdvisor, and Expedia holding significant sway over travelers’ decisions, maintaining a stellar online…

Jason Kycek and his teams turned around the performance of Casa de Campo Resort & Villas, with revenue soaring by 86%. Today, he shares what wasn’t working and the changes…

HITEC Day 2 was buzzing with activity and excitement! Our teams connected with local and global customers, industry partners, and hospitality professionals. We had an exciting discussion with Hospitality Net…

IPMI Blog: The third in a series of six posts highlighting content from the European Parking Association (EPA), presented by EPA President Nigel Williams. Nigel joins some of the EPA’s…