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Tony Loeb

2314 posts

Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.

4 min

High Demand, High Expectations: Delivering Flawless CX Whenever Your Customers Need It

🏥 The WHO declared the Covid crisis over in May 2023. A May 2024 AHLA survey showed 76% of hotels face staff shortages. In 2024, international travel nearly reached pre-pandemic levels at 99%. More than half of Americans plan to travel more in 2025. Hospitality IT teams are now using advanced tools for demand prediction. Hurricane Ian's impact led to a major hospitality client outsourcing 1,472 service hours within 48 hours. The gig customer service model is being adopted, and Arise Platform helps hospitality brands with flexible staffing. In 2022, training initiatives for a cruise client increased revenue per booking by almost 12%.

Wienerschnitzel Adds Voice AI-Powered Drive-Thru Solutions

📈 Philips Signage 3650 EcoDesign is the first digital signage display to receive EPEAT Climate+ Gold designation. PPDS' EcoDesign methodology reduces environmental impact, resulting in a 50% energy reduction compared to similar models. The 3000 Series has E, D, and C energy label ratings for its 50", 55", and 65" models, respectively. EPEAT evaluates electronics based on climate, circularity, chemicals, and supply chains. PPDS uses 90% recycled, 100% recyclable packaging, eliminates plastic bags, and uses 100% recycled cushioning. Philips 3000 Series can be managed remotely via Philips Wave or third-party software. PPDS continues to innovate with sustainability at its core.

3 min

CardFree Offers Market-First Voice, Ordering, and Payment Solution in Collaboration with SoundHound AI

📊 PPDS announces its 50" Philips Signage 3650 EcoDesign as the first digital signage display to receive the EPEAT Climate+ Gold designation for sustainability in electronics. The Philips Signage 3000 Series EcoDesign uses eco-friendly manufacturing, materials, packaging, and software, boasting 4K performance with 50% less energy consumption compared to similar models. The series has energy label ratings of E, D, and C for its 50", 55", and 65" models, respectively. The product is designed for easy recycling, reduced greenhouse gas emissions, and the elimination of toxic chemicals. Packaging is 90% recycled and 100% recyclable, with the removal of plastic bags and polystyrene, replaced by 100% recycled carton cushioning. PPDS emphasizes continuous enhancement of product sustainability and energy efficiency.

3 min

BeCause Launches Certification Co-Pilot to Simplify Sustainability Compliance

📈 PPDS' 50" Philips Signage 3000 EcoDesign is the first digital signage display to earn the EPEAT Climate+ Gold designation for sustainability. This series, ideal for hospitality venues, uses EcoDesign methodology to cut energy consumption by 50% compared to similar models. It's part of a lineup including 55" and 65" models, aiming for energy efficiency with E, D, and C energy label ratings respectively. The series is managed remotely via software like Philips Wave and features recycled packaging materials, with plans to enhance existing models for further sustainability.

3 min

Avantio Launches Own Dynamic Pricing Tool to Boost Revenue and Occupancy

📈 PPDS' Philips Signage 3650 EcoDesign, a 50” ultra low power digital signage display, has earned the first EPEAT Climate+ Gold designation. The display is part of the Philips Signage 3000 Series, which consumes 50% less energy than comparable models. The series received energy label ratings of E, D, and C for the 50", 55", and 65" models respectively. Key sustainability criteria met by the product include reduced greenhouse gas emissions, enhanced circularity, elimination of toxic chemicals, and responsible supply chains. The Philips 3000 Series EcoDesign also features packaging made from 90% recycled and 100% recyclable materials, with the elimination of plastic bags and polystyrene. PPDS continues to innovate with remote device management options like Philips Wave.

3 min

PPDS Brings Instant Sustainability Benefits to Hotels

🌏 Philips Signage 3650 EcoDesign by PPDS is the first digital signage display awarded EPEAT Climate+ Gold. Consumes 50% less energy than comparable models, rated E on the 50" model, D on 55" and C on 65". Features include reduced greenhouse gas emissions, circularity in design, elimination of toxic chemicals, and responsible supply chains. Packaging uses 90% recycled and 100% recyclable materials, with no plastic bags or polystyrene. Can be managed remotely with Philips Wave or third-party software.

3 min

Soundtrack Selected as Preferred B2B Music Streaming Partner for Accor’s Global Hotel, Restaurant and Bar Portfolio

📈 PPDS' 50” Philips Signage 3650 EcoDesign achieved EPEAT Climate+ Gold, the first digital signage to do so. It uses an EcoDesign methodology, reducing energy consumption by 50% compared to similar models, and has already received low energy label ratings (E, D, and C). EPEAT certifies electronics based on climate, circularity, chemicals of concern, and responsible supply chains. PPDS is committed to sustainability, using 90% recycled and 100% recyclable packaging, and removing plastic bags and polystyrene. The Philips 3000 Series EcoDesign is part of PPDS' Android SoC family and can be remotely managed.

3 min

SONIFI Partners with Ooma to Offer Hotels Cloud-Based Phone Systems

📈 PPDS announced its 50” Philips Signage 3000 EcoDesign as the first digital signage display awarded EPEAT Climate+ Gold designation. The model consumes 50% less energy than comparable models, achieving an 'E' energy label. EPEAT rates products' environmental impact, with this display meeting 100% of Climate Criteria and 50% of optional criteria. It features 4K performance, recycled packaging, and can be managed remotely. PPDS aims to certify the 55” and 65” models similarly.

What Hoteliers Need to Know About Third-Party Cyber Risks

🚬 A hacker exploiting a POS provider's network could potentially reach hundreds of hotels and corrupt thousands of POS terminals, leading to stolen data like credit card numbers and personal information. IBM's report states that a third-party data breach costs nearly 12% more than others. 76% of MSPs experienced a cyberattack in the last year. To protect against these threats, hotels should prioritize cybersecurity education, isolate POS systems, practice network segmentation, prepare incident response plans, and adopt zero trust security. Industry groups such as RH-ISAC offer the LinkSECURE program to support vendors and service providers in enhancing their cybersecurity operations.

8 min

Yanolja Collaborates with OpenAI to Accelerate AI Adoption in the Global Travel Industry

🏨 SH Hotels & Resorts rebrands as Starwood Hotels on its 10th anniversary. Starwood, created nearly 30 years ago by Barry Sternlicht, targets significant growth with over 40 properties open or in development across four continents by 2025. Key launches include flagship properties in Tokyo, Melbourne, and Copenhagen. 1 Hotels brand, since 2015, expanded to major destinations and plans new properties in Seattle, Melbourne, Copenhagen, and Tokyo by 2025. The brand partners with Arbor Day Foundation to donate 100,000 trees in LA. Treehouse Hotels will open in Manchester (UK) and Silicon Valley in Spring 2025. Baccarat Hotels expanding to Rome, Florence, Riyadh, Dubai, and the Maldives. Starwood's sustainability milestones include LEED, BREEAM certifications, 46,612 tons CO2 offset, 75% waste diversion, 3.4 million pounds recycled annually, and 417,265 pounds materials reused/donated in 2024. The team will grow to over 5,000 members in 2025.

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