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Tony Loeb

2321 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
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  • 5 min

Vincent Ramelli: Thirty Years of Hospitality, Technology, and the Pursuit of Balance

💻 Vincent Ramelli, CEO of LodgIQ, has shaped hospitality tech since the late 1990s. From telecom beginnings, he foresaw internet-driven hotel transformations, leading to the founding of WIHP, which served over 15,000 hotels globally. By 2020, WIHP doubled its clientele amid COVID-19. Ramelli's vision for LodgIQ focuses on democratizing data insights, leveraging AI-powered pricing and real-time market intelligence. His legacy thrives on resilience through crises, emphasizing technology serving human hospitality needs.
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  • 1 min

AdCP – Open Standard for Advertising Workflows

📱 AdCP addresses the fragmented advertising ecosystem where each platform has unique APIs and workflows, leading to inefficiencies for media buyers and agencies. Challenges include integration, discovery, and automation problems, as teams spend excessive time on custom integrations and manual comparisons. AdCP proposes a unified protocol for streamlining interactions between platforms and tools, fostering seamless integration and optimized AI-powered workflows.
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Review: American Airlines’ New AI Trip Planner Shows Promise but Needs Improvement

✈️ Capt. Samuel Caulcrick urges Nigeria Civil Aviation Authority to reform policies to bolster local MRO investments, aiming to cut $1 billion in foreign maintenance costs by domestic airlines. Highlighting a forum revelation by Dr. Allen Onyema on N180 billion expenses by Air Peace, Caulcrick suggests enforcing local partnerships for Air Operator Certificates. With a developed MRO sector, Nigeria could become a regional hub, enhancing employment and reducing foreign currency expenditure.
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  • 3 min

Shiji Releases Q3 2025 Guest Experience Benchmark

Blog Post Excerpt 📈 Midscale hotels saw the strongest growth in satisfaction, doubling 5-star growth rates. On October 16, 2025, Shiji's Q3 report highlighted a 86.8% Global Review Index, with 3-star properties growing satisfaction by 0.8pp. Global review volumes rose 2.6% year-over-year, driven by a 33% increase on Google. Despite gains, Europe and Asia review volumes fell slightly. Average response times improved to 3.0 days, down from 4.7 days in Q3 2023, thanks to AI tools.
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  • 2 min

Shiji Iceportal reaches 2.5M hotel images distributed globally

📷 ATLANTA, US, October 9th, 2025 – Shiji's Iceportal Content hits a milestone with over 2.5 million hotel images distributed globally, enhancing its leadership in hospitality content distribution. In 15 years, the platform has empowered 65,000+ properties and connected with 600+ global channels. Featuring 2,000+ attributes and 24/7 support, Iceportal ensures brand consistency. Natalie Kimball emphasizes its role in maximizing revenue potential and supporting hoteliers amid growing competition.
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  • 25 min

Corner Office Conversation with Elizabeth Reid, Head of Search, Google

🔍 Google's Global Head of Search, Elizabeth Reed, discusses advancements in AI-driven search technology. As of mid-2023, over 100 million active monthly users engage with AI Mode in India and the US. Google's search queries are now 2-3 times longer, reflecting users' desire for detailed, contextual answers. AI integrations, like BERT and MUM, enhance ranking and user experience. The company strives to balance rapid innovation with the trust of billions of users globally. Search Live is slated to launch in India soon.
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