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Posts by author

Tony Loeb

2314 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
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Volatility in the Social Media Landscape: Why In-App Advertising is the Next Frontier

  • Tony Loeb
  • 21 February 2025
📱 Digital advertisers are facing disruption due to potential TikTok US exit, issues on Meta and Alphabet platforms, and Meta's corporate culture controversies. In-app advertising offers a brand-safe environment, precise targeting, and strong measurement capabilities. Red Note, a Chinese app, emerges as a TikTok alternative but carries brand safety risks. A Sprout Social report highlights a consumer desire for authenticity, with 70% expecting personalized responses on social media. Applovin's in-app advertising strategy surpassed The Trade Desk's valuation. Mobile apps account for 88% of mobile time, with average daily usage projected at 4 hours 39 minutes in 2024. In-app provides premium inventory and contextual relevance, making it a key digital marketing strategy component.
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CASE STUDY: AVoIP Transforms Sports Viewing at The DEN

  • Tony Loeb
  • 21 February 2025
🏈 In 2019, Terra Pierce, owner of The DEN in Billings, Montana, partnered with InfiniTech to create a sports bar with a unique AV system. The DEN features 19 displays with individual control, including 11 DirecTV boxes and various other sources like local cable and high school sports streams. InfiniTech used the Evolution by Vanco EVO-IP HDMI over IP solution, with 12 transmitters and 25 receivers, managed through a Luxul 48 port switch and a Ubiquiti UniFi Dream Machine. The scalable EVO-IP system can support over 1,000 devices and is monitored remotely. Following The DEN's success, InfiniTech has implemented six EVO-IP systems across Billings, with potential expansion into other markets.
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IHG Hotels & Resorts Acquires Ruby

  • Tony Loeb
  • 21 February 2025
💸 Sparkfly achieved a 30% revenue increase in 2024, alongside a 98.6% client retention and a 99.4% revenue retention rate. The company added 12 new enterprise customers, expanding to over 100 brands and more than 18,000 locations, with over two-thirds adopting Sparkfly Rewards. Key integrations were made with various platforms like Olo Engage, Klaviyo, Bikky, mParticle, and POS systems such as Qu and NCR. Enhancements to its self-service portal and Loyalty features were implemented. Sparkfly has not lost any employees since September 2022 and plans further team expansions.
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Hospitality Technology Announces 2025 Top Women, Rising Star Winners

  • Tony Loeb
  • 21 February 2025
This article was written by Hospitality Technology. Click here to read the original article
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  • 1 min

CASE STUDY: Embassy Suites’ Use of Kiosks More than Doubles Omelet Station Throughput

  • Tony Loeb
  • 21 February 2025
💾 Samsung kiosks powered by GRUBBRR are used at Embassy Suites Hotels by Hilton to enhance customer experience by lowering wait times and ensuring order accuracy. As of 2020, there are 257 Embassy Suites locations across five countries, with 212 independent franchisees and 45 corporate-managed sites. The Samsung kiosk powered by GRUBBRR is featured at Embassy Suites' omelet breakfast station to address hospitality challenges.
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Shift4 Announces Partnership with Alterra Mountain Company

  • Tony Loeb
  • 21 February 2025
💸 Sparkfly achieved a 30% revenue increase in 2024 alongside a 98.6% client and a 99.4% revenue retention rate. Twelve new enterprise customers were onboarded, extending its reach to over 100 brands and more than 18,000 locations, with over two-thirds adopting Sparkfly Rewards. The company enhanced its integrated partner ecosystem, including platforms like Olo, Klaviyo, Bikky, mParticle, Sageflo, SmarterSends, and POS systems such as Qu, Par, and NCR Cloud. Sparkfly also improved its self-service portal and loyalty features, maintaining 100% employee retention since September 2022 and planning to bolster development and product teams.
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MGM Resorts International Completes Deployment of Amadeus’ Central Reservation System

  • Tony Loeb
  • 21 February 2025
💰 Sparkfly, in 2024, achieved a 30% revenue increase, a 98.6% client retention rate, and a 99.4% revenue retention rate. The company added 12 enterprise customers, reaching over 100 brands and 18,000 locations, with over two-thirds adopting Sparkfly Rewards. Its integrated partner ecosystem expanded across Marketing Cloud Platforms, Customer Data Platforms, Local Store Marketing, Point of Sale Platforms, and Web & Mobile Development Platforms. Sparkfly also enhanced its platform, maintained 100% employee retention since September 2022, and plans to grow its development and product teams.
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Cognizant Expands Strategic Partnership with Travelport

  • Tony Loeb
  • 21 February 2025
📈 In 2024, Sparkfly saw a 30% revenue increase and a 98.6% client retention rate, with 12 new enterprise customers added to its portfolio totaling over 100 brands and 18,000 locations. Over two-thirds of new clients adopted Sparkfly Rewards, and the company enhanced integrations with Olo Engage, Klaviyo, Bikky, mParticle, Sageflo, SmarterSends, and leading POS providers like Qu, Par, Revel, and NCR Cloud. Employee retention stood at 100% since September 2022. Sparkfly plans to grow its development and product teams further.
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Dolly Parton’s Songteller Hotel, Nashville Welcomes Shannon Foster as General Manager

  • Tony Loeb
  • 21 February 2025
🏠 In Nashville, Tennessee, Shannon Foster was appointed as General Manager of Dolly Parton's upcoming SongTeller Hotel, set to open in 2026. Foster, with over ten years in hospitality, previously worked with Hotel Equities and Nashville's Noelle and Holston House hotels. William R. Doyle III of Herschend Family Entertainment lauded Foster's expertise as they gear up for the grand opening, aiming to encapsulate Dolly Parton's career and Southern hospitality.
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Waterton Acquires Poco Diablo Resort in Sedona, AZ

  • Tony Loeb
  • 21 February 2025
🏖️ In Sedona, Arizona, on February 21, 2025, Waterton acquired the 137-key Poco Diablo Resort, which will be rebranded as Outbound Sedona. The property, located on 18 acres next to Oak Creek, is the fifth hotel under the Outbound Hotels brand, now totaling 690 keys. Enhancements include an upscaled spa experience, renovated guest rooms, and a reimagined courtyard with a heated pool and hot tub. Outbound Sedona is operated by CoralTree Hospitality and aims to be a premier experiential travel brand. Sedona attracts over 3 million visitors annually and is close to the Grand Canyon. Outbound Hotels, founded in 2023, plans to expand by 10-20 locations in the next 5 years.
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