Posts by author

Tony Loeb

2314 posts

Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.

3 min

Torchy’s Tacos Lights Up Customer Experience with New Loyalty Programm

🏡 Mademoiselle Conciergerie, a luxury villa rental brand, doubled its portfolio value by leveraging eviivo's property management system. In 2024, the company's annual revenues soared from €470,000 to over €1.2 million with nearly 2,000 reservations and 40% direct bookings. Operating 25 luxury villas over 250 km in Languedoc-Roussillon, France, the co-founders Laetitia Denux and Erwann Deverdun started the business in 2022. They offer unique properties with tailored services, assisted by the efficiencies of eviivo's platform.

3 min

AIIR Products Study Finds 37% of Industry Leaders Overlook HVAC Efficiency

🏡 Mademoiselle Conciergerie, a luxury villa rental brand, doubled its portfolio value by leveraging eviivo's property management system, increasing annual revenues from €470,000 in 2023 to over €1.2 million in 2024 with nearly 2,000 annual reservations. Achieving 40% direct bookings, the brand manages 25 luxury villas across a 250 km region in Languedoc-Roussillon, France. Co-founders Laetitia Denux and Erwann Deverdun started the company in 2022, offering bespoke services and unique experiences at properties like Mas El Chaparo, Villa Halo, and Mas Sureda.

3 min

Mademoiselle Conciergerie Double Revenue in 2024 by Boosting Direct Bookings

🏡 Mademoiselle Conciergerie doubled its portfolio value in 2024 by leveraging the eviivo property management system. Annual revenues soared from €470,000 in 2023 to over €1.2 million in 2024, with nearly 2,000 reservations. Direct bookings hit 40%, thanks to eviivo's financial insights. The company, founded in 2022, manages 25 luxury villas across a 250 km region in Languedoc-Roussillon, France. Co-founders Laetitia Denux and Erwann Deverdun offer bespoke stays, including services like private chefs and activities.

3 min

Vita Mojo Partners with the Salad Project to Scale Digital Experience for Customers

🏡 Mademoiselle Conciergerie, a luxury villa rental brand, doubled its portfolio value using eviivo's property management system. In 2024, revenues soared from €470,000 to over €1.2 million with nearly 2,000 reservations. Direct bookings rose to 40%, leveraging financial insights from eviivo's reports. The brand offers 25 luxury properties across Languedoc-Roussillon, France, and was founded in 2022 by Laetitia Denux and Erwann Deverdun. The company emphasizes bespoke experiences and high standards of service.

Flybuy Launches Catering Order Optimization for Restaurants

🏡 Luxury villa rental brand Mademoiselle Conciergerie doubled its portfolio value by leveraging eviivo's property management system. In 2024, revenues soared from €470,000 to over €1.2 million with nearly 2,000 reservations, and direct bookings hit 40%. Co-founders Laetitia Denux and Erwann Deverdun operate 25 luxury villas across Languedoc-Roussillon, offering bespoke services for a discerning clientele. Founded in 2022, the company thrives on personalizing stays and managing complex financials with eviivo's detailed accounting features.

2 min

Redefining the Drive-Thru: Technology’s Role in Enhancing QSR Efficiency

🚗 The 2024 QSR Drive-Thru Report indicates a 14-second reduction in service time from the previous year, but traditional drive-thrus still struggle, particularly with staffing shortages. QSRs are implementing technology, such as smart kiosks, AI-powered ordering, and integrated payment solutions, to enhance efficiency and customer satisfaction. AI has shown to exceed human order accuracy, handling 90% of orders accurately compared to humans' 80-85%. These technological advances not only improve speed and accuracy but also assist with labor challenges and promote a better workplace environment.

2 min

Canary Technologies Unveils the First End-To-End AI Voice Platform Built for Hospitality

📱 JW Marriott Phoenix Desert Ridge Resort & Spa is deploying Phunware, Inc.'s Smart Hospitality Solution for enhanced guest experience on iOS and Android. The app navigates through 950 guest rooms, the AquaRidge WaterPark, Revive Spa, multiple restaurants, and a golf club. It features on-property navigation, dining reservations, cabana and experience bookings, spa and golf reservations. Phunware CEO Stephen Chen emphasized technology as key to modern hospitality, offering mobile-first solutions for services like check-ins and room service.

2 min

Phunware Mobile Hospitality Solution Deployed at JW Marriott Phoenix Desert Ridge Resort & Spa

📱 Phunware, Inc. is enhancing JW Marriott Phoenix Desert Ridge Resort & Spa's guest experience with a mobile app for iOS and Android users. The app features real-time navigation for 950 rooms and various amenities. The resort's Director of Marketing, Christa Wood, highlights the app's role in showcasing amenities and activities. Phunware’s CEO, Stephen Chen, emphasizes technology as a hospitality cornerstone, with the app facilitating check-ins, room access, room service, and activity bookings directly via smartphones.

2 min

Intel 471 Partners with the Retail and Hospitality ISAC

🏨 Phunware, Inc., a mobile enterprise cloud solutions provider, has launched a Smart Hospitality Solution app for JW Marriott Phoenix Desert Ridge Resort & Spa, enhancing guest navigation across 950 rooms and amenities like AquaRidge WaterPark and Revive Spa. The app caters to iOS and Android users, offering on-property navigation, dining reservations, cabana and experience bookings, as well as spa and golf reservations. The resort's Director of Marketing, Christa Wood, emphasizes guest engagement with the property's features. Stephen Chen, CEO of Phunware, advocates the necessity of mobile-first experiences in modern hospitality.

4 min

Man and the Machine: How AI Can — and Should — Help Protect Staff Mental Health in Hospitality

🚩 Axonify research in 2024 discovered that 68% of hospitality managers acknowledge staff burnout, with 64% losing workers due to it. AI is seen as a solution to improve work-life balance by handling repetitive tasks, optimizing schedules, and streamlining operations, ultimately aimed at reducing stress and preventing burnout among hospitality employees.

Input your search keywords and press Enter.