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Tony Loeb

2314 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
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  • 4 min

Guest Engagement Trends from the Sports and Entertainment World

🏀 Co-op Live in Manchester, England opened with a 10,500 square meter rooftop solar panel array and advanced audio-visual system. Predicted 2025 trends for sports and entertainment venues include AI optimizing venue operations and fan engagement, personalized fan experiences based on data, and venues transforming into year-round communal spaces integrated with entertainment districts. AI analyzes spatial data and menu item popularity for efficient staffing and stock levels, while technology aids in creating unique fan profiles for targeted marketing and loyalty-building experiences. Communal spaces connect to residential and entertainment areas, fostering community and venue loyalty.
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  • 3 min

Harnessing the Power of the Flexible Workforce: What are Hourly Workers Looking for in 2025?

📈 The 2025 State of the Flexible Workforce report focuses on the flexible labor market in the U.S., especially in hospitality. One in three Americans now participate in flexible work. The flexible workforce is diverse, with 73% identifying as Black/African American and Hispanic/Latino, and many have higher education. This workforce is considered crucial for the hospitality industry's fluctuating demands. The report provides insights for businesses to attract and retain skilled hourly workers in a post-pandemic era.
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  • 4 min

Stash Hotel Rewards Doubles Network in Two Years

🤖 LG Electronics acquired majority stake (51%) in Bear Robotics, a Silicon Valley AI service robot firm. The deal followed LG's $60 million investment in March 2024 for a 21% stake, with an additional 30% stake obtained on Jan. 22 through a call option. Bear Robotics, established in 2017, is known for AI-powered robots serving the US, South Korea, and Japan. LG integrates Bear's tech with its LG CLOi Robots and plans to release the Self-driving AI Home Hub (Q9) in 2025, featuring Microsoft's voice recognition. CEO William Cho aims to achieve a "Zero-labor Home.
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  • 4 min

Fetch and ACT Form Strategic Partnership to Elevate Guest Experiences in Hospitality

🤖 LG Electronics obtained a majority stake in Bear Robotics, securing 51% ownership after a call option exercise on Jan. 22 for an additional 30% stake, following an initial $60 million investment in March 2024 for a 21% stake. Bear Robotics, founded in 2017, specializes in AI-powered service robots, operating in the U.S., South Korea, and Japan. LG's commercial robots, including "LG CLOi Robots," will be integrated with Bear Robotics. The Self-driving AI Home Hub (Q9) is expected to release within the year, featuring Microsoft's voice technology and multimodal sensing capabilities. LG's CEO spoke at CES 2025, hinting at expansion plans, while the company aims to create an integrated software platform for commercial, industrial, and home robots to shorten development cycles and enhance user experience.
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Hapi and Revinate Team Up to Enable Hoteliers to Drive Direct Bookings Quickly and at Scale

🤖 LG Electronics acquired a majority stake in Bear Robotics by exercising a call option for an additional 30% stake on Jan. 22, after an initial $60 million investment in March 2024 for a 21% stake. LG's total control now stands at 51%. The integration will enhance LG's CLOi Robots and leverage Bear Robotics' AI expertise in the U.S., South Korea, and Japan markets. The LG Home Appliance Solution Company will lead home robot development, featuring the AI Home Hub Q9, which employs Microsoft's voice tech and is set to release this year. LG's Smart Factory business is propelled by its Autonomous Vertical Articulated Robot, aiming for an integrated software platform to unify commercial, industrial, and home robot development, shorten cycles, and optimize operational efficiency.
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  • 4 min

LG Acquires Majority Stake in Bear Robotics

🤖 LG Electronics secures a majority stake in Bear Robotics, a Silicon Valley startup specializing in AI robots, by acquiring an additional 30% stake on Jan. 22, after an initial $60 million investment for a 21% stake in March 2024. LG now holds a controlling 51% in Bear Robotics, integrating it as a subsidiary. The commercial robot business, including LG CLOi Robots, will unite with Bear Robotics, while John Ha and his team continue to lead. Bear Robotics, established in 2017, is known for its AI-powered indoor delivery robots in the U.S., South Korea, and Japan. LG aims to strengthen its commercial, home, and industrial robot segments, with plans to release the Self-driving AI Home Hub (Q9) within the year, featuring Microsoft's voice technology. LG's advanced manufacturing and global sales will enhance its robotics business efficiency and market reach.
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