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Tony Loeb

2314 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
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  • 2 min

Sustainable Hospitality Starts with Smarter Energy Solutions

  • Tony Loeb
  • 19 December 2024
🏕 A Booking.com study involving 33,000 travelers reveals 75% desire sustainable travel within the next year, prioritizing green hotels to lessen carbon footprints. VRF heat pump solutions offer higher efficiency and lower emissions compared to conventional HVAC systems, adjusting energy use based on occupancy. Hotel Marcel in New Haven, Conn., exemplifies energy innovation as the first U.S. Passive House-certified zero-emission hotel, with 165 rooms powered by 100% renewable electricity and over 1,000 solar panels.
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  • 4 min

Five Tourism Trends that Will Shape the Future of the Industry

  • Tony Loeb
  • 19 December 2024
🏖️ In 2024, global tourism is predicted to reach over 1.5 billion international arrivals with revenues exceeding $2 trillion, as per UNWTO. AI-driven sustainability is key, with 74% of travelers aiming to reduce their environmental impact. Over half invest in vacations for personal well-being, and 'bleisure' travel merges business with leisure, supported by remote work flexibility. Nearly 2 out of 3 travelers prefer live experiences. Les Roches launched a BSc in Sports Business Management and a Diploma in Cruise Line Management, gearing up for industry demands.
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  • 3 min

The Impact of Digital Signage in Hotels

  • Tony Loeb
  • 19 December 2024
🏨 Nearly 65% of hotel guests feel digital signage solutions enhance their stay, prompting hoteliers to consider updating these technologies. Digital signage, equipped with various sizes and features, ensures consistent staff service and entertains guests. Optimal placement for staff communication includes areas where employees convene. For guests, large dVLED displays in lobbies or restaurants provide information and ambiance, elevating the experience and potentially increasing revenue by keeping guests on-site.
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Making the Case for IT Investment: Insights from Industry Leaders

  • Tony Loeb
  • 19 December 2024
💻 When pitching IT projects, Tudgay and Li emphasize understanding the audience; owners care about different aspects like innovation, security, or profitability. Li's approach at JC Resorts, learned from a 20-year tenure, stresses instilling confidence by demonstrating immediate tech improvements, like upgrading to Outlook. Previously, the company had zero tolerance for wasting money on technology, but Li's success led to significant trust and million-dollar IT project budgets. Presenting ROI and thorough preparation are crucial to secure leadership and operations buy-in before budget meetings.
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The Evolving Role of AI in Employee Scheduling, Retention

  • Tony Loeb
  • 19 December 2024
📈 Legion’s 2024 State of the Hourly Workforce Report highlights scheduling flexibility as a top factor for employee retention. Restaurant labor costs are rising, emphasizing the value of experienced staff. Managers cite lack of schedule flexibility as the biggest challenge in retaining employees, following pay. Hourly workers consider schedule flexibility one of the top three valued aspects of their job. AI in scheduling helps address the complexity of logistics, compliance, and varying business needs, with over 29% of managers feeling unsupported and 53% lacking time for enjoyable job aspects. ????️
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Veranó Hotels + Resorts Appoints Pierre-Alex Maillard as Area General Manager

  • Tony Loeb
  • 19 December 2024
🏨 In San Juan, Puerto Rico, on December 19, 2024, VERANÓ Hotels + Resorts named Pierre-Alex Maillard Area General Manager of their new luxury lifestyle hotel, VERANÓ San Juan. Maillard, with 20 years in luxury hospitality, previously led Hyde Midtown Miami to a top TripAdvisor ranking and managed Serafina Beach Hotel. VERANÓ San Juan boasts design-forward social spaces, luxurious Ó suites, a rooftop restaurant, and exclusive club memberships. Maillard's role will be vital in VERANÓ's expansion, including upcoming properties at Caimito and Cabo Rojo.
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  • 4 min

Square Partners with Sysco

  • Tony Loeb
  • 18 December 2024
📱 Hostaway, a vacation rental software company, secured a $365 million investment led by General Atlantic with PSG Equity's participation. Since its 2015 founding by Marcus Räder, Saber Kordestanchi, and Mikko Nurminen, Hostaway has grown to manage properties in over 90 countries with a 230-employee remote workforce across 44 countries. It offers integrated property and channel management, AI tools, and automation, with over 200 marketplace partners. The investment will fuel further growth, AI development, and international expansion, especially in France, Italy, and Spain. The short-term rental market is a $133 billion GMV sector, growing at a 12% CAGR, with Hostaway positioned as a market leader. William Blair and Cambon Partners were financial advisors for the deal.
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Hostaway Announces $365 Million Strategic Growth Investment Led by General Atlantic

  • Tony Loeb
  • 18 December 2024
💰 Hostaway, a vacation rental software company, received a $365 million investment from General Atlantic and PSG Equity, becoming significant minority shareholders. Founded in 2015, Hostaway serves properties in 90 countries with over 230 employees in 44 countries. It offers a platform with over 200 marketplace partners and has top partnership designations from Airbnb, VRBO, and Booking.com. The company aims for international growth and AI development. The short-term rental market is a $133 billion GMV industry, growing at 12% CAGR.
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  • 4 min

Americans Set Their Sights on Travel in 2025 as Budgets and Loyalty Soar

  • Tony Loeb
  • 18 December 2024
📌 Hostaway, a vacation rental software and management system, has received a $365 million investment led by General Atlantic with PSG Equity also participating. Founded in 2015, Hostaway operates in over 90 countries with a fully remote team of over 230 employees from 44 countries. The company has partnerships with top travel agencies including Airbnb, VRBO, Booking.com, and has recently launched Dynamic Pricing, Hostaway Capital, Hostaway Insurance, and Smart Lock integrations. The short-term rental market is valued at $133 billion and has grown at 12% CAGR over the last decade. Hostaway plans to use the funds for international expansion, product development, and AI initiatives.
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HBX Group launches an AI ‘Trainer’ to Streamline and Optimize Training for Customer Service Professionals

  • Tony Loeb
  • 18 December 2024
📌 Hostaway, a vacation rental software provider, has landed a $365 million strategic growth investment led by General Atlantic with PSG Equity participating. The company, founded in 2015, boasts over 200 marketplace partners, clients in 90+ countries, and a remote workforce of 230+ employees across 44 countries. The investment will support international expansion, product development, and AI initiatives. Hostaway has tripled in growth since PSG Equity's backing in 2023 and plans to expand in markets like France, Spain, and Italy. The short-term rental sector is valued at $133 billion, with a 12% CAGR over the last decade. General Atlantic and PSG Equity will become significant minority shareholders post-deal, marking the largest transaction in Hostaway's market segment.
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