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Tony Loeb

2318 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
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  • 4 min

CASE STUDY: Danubius Hotels Deploys Wireless Tech to Save Energy, Staff Time, and Protect Revenue

📰 **Danubius Hotels Energy Overhaul** 2022, Danubius Hotels initiated a renovation with Yabune Solution using Z-Wave technology in Budapest. The pilot phase involved a 51-room wing, later expanding to 3,000 endpoints over 664 rooms by 2024. The upgrades, completed in winter to avoid peak season, reduced HVAC energy use by 15-20% and saved 1.5-2% on electricity. Automation enhancements saved staff hours and optimized operations, while occupancy analytics curbed unreported rentals. Future plans include Z-Wave Long Range for extensive coverage.
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  • 1 min

REGISTER NOW: Exclusive Preview: MURTEC Executive Summit

🍴 Thu, Sep 25, 2025, 2:00 PM EDT, restaurant leaders are gearing up for the MURTEC Executive Summit in October. Key discussions will revolve around growth models, payment innovations, labor strategies, and corporate culture changes reshaping the restaurant industry. Hosted by Robert Firpo-Cappiello from Hospitality Technology and sponsored by Cox Business, the summit promises insights into 2025's restaurant tech trends. Stay tuned for a preview of these transformative conversations.
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  • 3 min

The IT Leader’s New Mandate: Championing the ROI of In-Room Technology

📺 Hotel IT leaders are prioritizing in-room technology as essential, according to a DIRECTV HOSPITALITY survey. Fast, reliable Wi-Fi is the top guest must-have. Kimberly Twiggs emphasizes shifting the view of IT from a cost to an investment. TVs are evolving into digital hubs offering contactless services, guest engagement, and personalization. Ensuring data privacy is crucial, with features like automatic daily credential clearing. Technology enhances guest experiences, balancing digital convenience with personal service.
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  • 3 min

Start-up Spotlight: TakeUp Turns Pricing Pain Into Competitive Edge

💰 In 2022, TakeUp was founded in San Francisco. It's tackling pricing issues for independent hotels using AI that adapts prices based on guest behavior. Their platform boosts revenue by an average of 20%-30% and saves owners 15 hours weekly. By July 2025, TakeUp raised $11 million in Series A funding to expand its offerings. The company aims to democratize AI for independents, offering transparency and human oversight in pricing decisions.
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  • 2 min

Chip City Cookies Scales Beyond 50 Locations

🍪 Chip City Cookies, founded in 2017, partnered with Square in 2020 to fuel its nationwide expansion from 5 to over 50 stores across nine states. Utilizing Square’s restaurant platform, Chip City optimizes from point-of-sale to loyalty programs, enhancing customer experiences and operational insights. This tech-driven growth strategy helped secure $17.5M in venture capital from Danny Meyer’s Enlightened Hospitality. The brand focuses on innovation with new flavors, social engagements, and rewards, driving significant repeat business.
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  • 2 min

Smoothie King CEO Wan Kim to open fast-casual Flock & Fresh

🍗 Wan Kim, CEO of Smoothie King, will expand his restaurant portfolio by opening Flock & Fresh in winter 2025 or early 2026 at Dallas' Old Town Shopping Center. The 2,600 sq. ft. space will seat 42 inside and 42 on an open-air patio. Flock & Fresh will feature wellness dining with cage- and hormone-free chicken, and a variety of house-made sauces. Kim also opened Nuri Steakhouse ($20M) in August 2024 and JOA Grill in 2023.
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  • 3 min

The Future of Travel & Hospitality Advertising Runs on Conversion APIs

📱 Hospitality marketers face challenges due to user-level signal loss and outdated tracking methods. Conversion APIs (CAPIs) offer solutions by sending conversion events directly to platforms like Meta or TikTok, bypassing browser limitations. CAPIs enable better targeting and attribution, improving return on ad spend (ROAS) by double digits for some brands. IT teams are crucial for implementing CAPIs through secure data pipelines, identity resolution, and privacy compliance. This approach enhances media performance and aligns advertising investments with business results.
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