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Tony Loeb

2314 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
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Modernizing Gratuity: How Technology is Reshaping Tip Management in Hospitality

💰 Riverside Hotel in Boise, Idaho, automated its tip management using TipHaus with Oracle, benefiting over 400 employees, including 150 tipped staff. Previously reliant on cash payouts, Riverside faced transparency and administrative challenges. By adopting this technology, they eliminated cash tip outs and reduced manual errors, saving over 40 hours a month in calculations. Complaints about tips dropped to zero, with staff now receiving earnings twice weekly, enhancing morale and trust.
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Scaling Restaurant Tech: Lessons from the RTN Town Hall

💻 Tony Fernandez, CEO of MTech Mobility, and Richard Newman, Chief Strategy Officer at Scale Computing, discussed challenges in scaling restaurant technology. Fernandez compared the process to solving a Rubik’s Cube, emphasizing unique solutions. Newman highlighted cost control as crucial, warning about spiraling expenses. Tim Tang from Hughes advised ensuring technology offers clear value to franchisees. Newman further stressed the need for a stable, scalable infrastructure and cautioned against transactional vendor agreements that hinder growth.
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The Compton Appoints Emily Reynolds as Director of Sales and Marketing

🏨 August 29, 2025, Bentonville, Arkansas: The Compton, an independent lifestyle hotel, will open this fall. Emily Reynolds, with nearly 20 years of hotel strategy experience, is appointed as director of sales and marketing. Previously at Phoenix American Hospitality, she generated $31M in revenue across Arkansas and Louisiana. The Compton, inspired by conservationist Dr. Neil Compton, aims to be a hub for adventure and culture, reflecting Northwest Arkansas's spirit. Managed by Practice Hospitality, it seeks to enrich the Ozarks community.
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Six Senses Signs Landmark Hotel in Bangkok’s Historic Silom District

🏨 Who? Six Senses and Narai Hospitality Group. When? August 29, 2025 (announcement), opening in 2028. Where? Silom, Bangkok, Thailand. What? Six Senses Bangkok joins Hatai development, replacing iconic Narai Hotel. How? Featuring 100 rooms, a 700m² suite, and eco-friendly design targeting LEED and WELL Gold certifications. Why? To honor Narai Hotel's legacy with sustainable development. Also, part of IHG's luxury portfolio. The Hatai site will include retail, dining, and community spaces over 6,000m².
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Hidechika Takasaka Appointed President of Okura Nikko Hotel Management

📈 August 29, 2025, Tokyo: Hidechika Takasaka becomes President of Okura Nikko Hotel Management, part of Hotel Okura Co., Ltd. With over 35 years in financial services, he joined the group in 2024 as a senior executive. Okura Nikko operates ~80 hotels in Japan and Asia. Takasaka aims to blend omotenashi (Japanese hospitality) with international standards, supporting tourism growth. Previously, he worked at Dai-ichi Life Insurance since 1987.
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Shiji and HyperGuest partner to expand global hospitality distribution

🛠️ August 28, 2025, Barcelona: Shiji Horizon Distribution, a global hospitality leader, partners with HyperGuest to enhance real-time B2B connectivity. This strategic move allows Shiji’s hotel partners to leverage HyperGuest's network for increased direct bookings and broader market reach. HyperGuest simplifies distribution by removing intermediaries, offering centralized control and secure transactions. Shiji serves over 91,000 hotels worldwide, underscoring its commitment to innovative solutions in the hospitality industry.
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Old Edwards Inn & Spa Appoints Branden Fein as Spa Director

🏨 August 28, 2025, Highlands, North Carolina: Old Edwards Inn & Spa welcomes Branden Fein as Spa Director. With over 20 years in luxury wellness, Fein's leadership will enhance spa operations. Previously, he held executive roles at Hotel Crescent Court in Dallas and Pinehurst Resort in NC. Fein aims to elevate guest experiences and wellness offerings. He and his wife, Johanna, are settling into Highlands, sharing a love for travel, food, and wine.
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PTAC by Hyatt Brand Debuts in The Caribbean With Royal Beach Hotel Punta Cana

🏨 August 28, 2025, in Chicago, USA, Hyatt Hotels Corporation and Grupo Martinon announced the opening of Royal Beach Hotel Punta Cana, debuting the JdV by Hyatt brand in the Caribbean. Located in El Cortecito, 25 minutes from Punta Cana Airport, the hotel offers 66 rooms, amenities like 55-inch HDTVs, and day passes to nearby resorts for $50-$60. It includes a restaurant, bars, fitness center, and pool, expanding Hyatt's presence in Punta Cana with over 55 JdV hotels globally.
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Plamondon Hospitality Partners Finalizes Key Land Acquisition in Downtown Frederick

🏨 August 28, 2025, Frederick, Maryland: Plamondon Hospitality Partners finalized the land acquisition on June 12, securing a site for their hotel and conference center project. The project, stemming from a 2012 RFP, involves collaboration with local officials and excludes the Trolley and Eagles Buildings. The former will become a mixed-use space by 2026, while the latter transforms into a restaurant and bar. The redevelopment aims to boost Frederick's hospitality sector and regional growth.
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