Posts by author

Tony Loeb

2314 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.

Raydiant Introduces Order & Pay Kiosk App

✈️ Snowflake, the AI Data Cloud company, launches the AI Data Cloud for Travel and Hospitality, targeting airlines, hotels, cruise lines, and travel technology providers. The platform aims to enhance customer experiences and operations using AI, with features like hyper-personalized marketing, optimized bot and IVR performance, loyalty experiences, efficient operations, and maximized revenue management. Global businesses like Hyatt and Tripadvisor utilize Snowflake to leverage data for strategic decisions and automation.
View Post
Share
View Post
  • 3 min

Snowflake’s AI Data Cloud for Travel and Hospitality Drives AI Innovation, Enhances Collaboration, and Transforms Customer Experiences

✈ Snowflake, an AI Data Cloud company, unveiled the AI Data Cloud for Travel and Hospitality, aiming to enhance data insights in the travel and hospitality industry. The platform aids airlines, hotels, cruise lines, and travel technology providers in utilizing data and AI to improve operations and customer experiences. It features dynamic pricing, sustainability tracking, and personalized marketing campaigns, aiming to reduce customer acquisition costs and churn. Snowflake's ecosystem also offers data enrichment via Snowflake Marketplace, integrating external data like weather and economic indicators. Whitnee Hawthorne, Global Head of Travel & Hospitality at Snowflake, emphasized the importance of AI and data-driven insights. Notable users include Hyatt and Tripadvisor, praising Snowflake for improving data-driven decisions and customer experience.
View Post
Share