Posts by author

Tony Loeb

2314 posts

Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.

2 min

Sangoma and VTech Partner to Upgrade Hotel Communications

🍽 Wonder, led by Marc Lore, partners with Logile for national expansion from 50 to 1,000 locations by 2029. Logile replaces Wonder's manual labor planning with AI-powered solutions, enhancing forecasting accuracy and employee scheduling. Connors Group aids in developing labor standards. Wonder's growth strategy includes acquiring Tastemade, Blue Apron, and Grubhub, and opening locations in Washington, D.C., and Delaware. The partnership aims to improve labor efficiency, reduce overtime, and boost customer satisfaction.

2 min

Purple Brings Guest WiFi Solutions to Google Cloud Marketplace

📊 Logile, Inc. partners with Wonder, led by Marc Lore, to enhance labor planning for its national growth from 50 to 1,000 locations by 2029. Wonder replaces manual processes with Logile's AI-powered platform for better forecasting and scheduling, optimizing staffing across operations. Connors Group aids in developing labor standards. This modernization aims to improve efficiency, reduce overtime, and boost customer satisfaction. Wonder's recent expansions include opening locations in Washington, D.C., and Delaware.

2 min

LambdaTest Introduces New Platform to Test AI with AI

🛑 Logile, Inc. partners with food-tech company Wonder to support its expansion from 50 to 1,000 locations by 2029 across the U.S. Wonder will use Logile’s AI labor planning platform to replace its manual processes, improve labor forecasting, and boost productivity. Initial deployment covers existing locations, with support from Connors Group. Led by Marc Lore, Wonder’s recent acquisitions include Tastemade, Blue Apron, and Grubhub. The company is expanding in Washington, D.C., and Delaware.

1 min

McDonald’s Pushes Digital Transformation

💻 McDonald's is enhancing order accuracy with AI-powered scales in drive-thru and delivery channels, already implemented in thousands of stores. Their loyalty program, with over 185 million active users across 60 markets in Q2, leads to more than double visits from U.S. members in their first year. McDonald's aims for 270 million members by 2027, offering rewards like Snapchat+ access for 1,500 points, transforming customer engagement beyond transactions.

2 min

Del Taco Expands Catering

🏘️ Logile partners with Wonder, led by Marc Lore, to enhance labor planning. By 2029, Wonder aims to expand from 50 to 1,000 locations. Logile replaces Wonder's manual Excel labor process with advanced forecasting, optimizing staffing and scheduling. Initial deployment covers existing locations, with expansion planned. Connors Group supports labor standards. Wonder’s growth includes acquiring Tastemade, Blue Apron, and Grubhub, and opening in Washington, D.C., and Delaware.

2 min

RMS Pay Launches in North America

🚀 GoTo Foods is now offering drone delivery in Frisco, Fort Worth, and Plano, Texas, partnering with DoorDash and Wing. This service, launched in June, allows drone deliveries in as few as 20 minutes for customers within four miles of Auntie Anne's, Jamba, McAlister's Deli, and Schlotzsky's. With Gen Z driving $360 billion in spending, this innovation aims to meet demand for speed and personalization, enhancing access and convenience for tens of thousands of households.

2 min

Wonder Taps Logile to Modernize Labor Planning

🍽️ Logile, Inc. partners with Wonder, aiming for expansion from 50 to 1,000 locations by 2029. Wonder replaces manual labor planning with Logile’s AI platform for precise scheduling. This move enhances staffing, reduces overtime, and boosts efficiency. Marc Lore leads Wonder’s growth, having acquired Tastemade, Blue Apron, and Grubhub. Initial deployments cover over 50 locations, with new sites in D.C. and Delaware. Connors Group aids in developing labor standards to support Wonder's national growth.

1 min

We Know Wi-Fi Shapes the Guest Experience—So Why Is It Still Failing? Here’s How to Eliminate Downtime (and Bad Reviews)

📶 Single-homed properties face frequent internet outages due to reliance on one ISP, leading to failures during maintenance or fiber cuts. Without carrier diversity or automatic failover, 10-minute disruptions extend into lengthy manual fixes. Networks struggle under peak demand during events like conferences or busy nights, causing connectivity issues. Most networks operate as best-effort systems, lacking segmentation and SLOs, resulting in competition between guest and operational traffic, making diagnostics and resolutions challenging.

2 min

Behind the Scenes of Lee’s Famous Recipe Chicken’s Recent Updates

🍱 Lee's Famous Recipe Chicken is enhancing guest engagement with GiftAMeal, enabling meal donations via QR codes at their 130 locations or the Lee's mobile app. Since joining in July 2022, Lee's guests have contributed to over 75,000 meal donations annually. GiftAMeal has facilitated 2.5 million donations overall. The initiative notably benefits local communities, like Bardstown, Kentucky. Their new packaging, featuring QR codes, targets the 70-80% of customers using the drive-thru.

4 min

Five Steps Hospitality Organizations Can Take to Boost Cybersecurity

Blog Post Excerpt 💳 The hospitality industry faces significant cyber threats, as seen in the 2023 MGM Resorts hack in Las Vegas, costing MGM $100 million. In total, 31% of hospitality firms have been hacked, with average losses of $3.4 million. Major hotel brands like Marriott, Hyatt, and Hilton are frequent targets. Cybersecurity strategies include moving to cloud systems, utilizing AI, and improving staff training to combat social engineering attacks, especially during mergers and acquisitions.

Input your search keywords and press Enter.