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Tony Loeb

2314 posts

Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.

2 min

Groups360 Lands in Top 250 on 2025 Inc. 5000 List

🤖 Michael Chorey, founder of Wendy's FreshAi, joins Presto to head Presto IQ, a pioneering AI-native data initiative for the quick-service restaurant (QSR) industry. Chorey aims to expand Presto's drive-thru Voice AI platform and enhance personalization for customers, crew, and operators. With over ten years in Voice AI, Chorey contributes to Presto's 100+ years of combined restaurant expertise, aiming to revolutionize industry personalization and operational efficiency.

2 min

From Cookie Jars to Queue Jams: How Visual AI Turns Restaurant CCTV into a Goldmine of Operational Insights

📶 Visual AI integrated with existing CCTV can track customer demographics and behavior without new hardware. Key insights include customer footfall, labor efficiency, and drive-thru analytics, aiding in demand forecasting, staffing, and product placement. This technology optimizes employee movement and addresses privacy by sharing only aggregated data. Drive-thru insights improve service flow. Visual AI enhances efficiency and satisfaction in fast-paced food service environments.

2 min

Pizza Hut Israel Taps AI for Faster, Smarter Marketing

📱 Boostly, awarded a U.S. patent, June 2025, enhances restaurant marketing by transforming guest data from POS systems into personalized messaging. This breakthrough aids thousands of restaurants in converting first-time customers into loyal patrons. Boostly's innovation involves collecting guest data, confirming marketing opt-ins, and sending targeted SMS to increase repeat orders. Following a $22 million Series A funding by PeakSpan Capital, Boostly expands with AI-powered tools, empowering independent eateries with enterprise-level marketing capabilities.

1 min

In spotlight: collaborations

📊 In 2024, Rimowa and La Marzocco debuted a limited-edition Linea Mini during Milan Design Week at two pop-up cafes. This collaboration, likened to MSCHF's art stunts, highlights the trend of ironic cultural collaborations. Other notable collaborations include Rosalia with New Balance, Loewe with On, Simone Rocha with Crocs, Fendi with FRGMT and Pokémon, and Tag Heuer with Formula One and Kith, often dismissed as lowbrow yet embraced for their quirky appeal.

3 min

Maestro PMS Launches Maestro Touch to Redefine Guest Service with Tablet-Optimized PMS Access

💸 Zebra Technologies Corp. will acquire Elo Touch Solutions, Inc. for $1.3 billion in cash. The acquisition aims to expand Zebra's market by $8 billion, enhancing self-service and consumer-facing capabilities across QSR, hospitality, and retail. Elo, with $400 million in yearly sales, will bolster Zebra's offerings with kiosks and touchscreen solutions, adding $25 million EBITDA in three years post-acquisition. The deal is expected to close in 2025, subject to regulatory approval.

2 min

GoTo Foods Pilots Drone Delivery Service

🚀 GoTo Foods partners with DoorDash to offer drone delivery through Wing in Frisco, Fort Worth, and Plano, Texas. Tens of thousands of households now have access to Auntie Anne's, Jamba, McAlister's Deli, and Schlotzsky's via drones, which deliver within four miles in as few as 20 minutes. With Gen Z driving $360 billion in global spending, this innovation targets high-growth demographics. The service, launched in June, aims to increase accessibility and sales for GoTo Foods' brands.

2 min

Cava Joins Chipotle, Invests in Hyphen’s Automated Make Lines

📲 Boostly, on January 2024, received a U.S. patent for its innovative messaging technology. The technology transforms guest data from POS systems into personalized marketing messages, revolutionizing restaurant marketing. This patent, following a $22 million Series A led by PeakSpan Capital, empowers restaurants to engage with customers through behavior-based SMS campaigns. Boostly aims to provide smaller restaurants the sophisticated marketing tools typically available only to large chains, enhancing guest experiences and driving revenue.

2 min

Founder of Wendy’s FreshAi to Join Presto

📱 Boostly, a marketing platform for restaurants, received a U.S. patent for its technology that enhances customer data usage from platforms like POS systems for personalized messaging. This development supports restaurants in converting first-time patrons into regulars. The patent enables data collection, marketing opt-ins, and targeted messaging. CEO Shane Murphy highlighted its significance for restaurant marketing. Boostly's recent $22 million Series A fundraising led by PeakSpan Capital further boosts its offerings, including AI-powered tools and social media management.

2 min

Full-service menu price increases far outpaced general inflation in July

📈 In July, the Consumer Price Index (CPI) rose 0.2% month-over-month and 2.7% year-over-year, as reported by the Bureau of Labor Statistics. Restaurant prices increased, with full-service meals up 0.5% and limited-service meals up 0.1%. The food-at-home index climbed 2.2% annually, lagging behind restaurant price growth at 3.9%. The gap between grocery and restaurant inflation widened to 170 basis points. Tariffs effective from August 7 could further impact restaurant costs and pricing.

2 min

Jack in the Box Bets on Tech, Training, and Value to Regain Sales Momentum

📈 Jack in the Box Q3 2025: same-store sales decreased by 7.1%, with company stores at -6.4%. Del Taco saw a 2.2% drop in company stores. Digital sales mix: Jack 18.5%, Del Taco 20%. $5.5 million invested in marketing and operational improvements. Over 2,000 restaurants upgraded with new POS, with full rollout by month-end. All Del Taco locations have kiosks. Over 1,000 locations to be remodeled. Emphasizing tech upgrades to boost guest experience.

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