Posts by author

Tony Loeb

2314 posts

Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.

4 min

Why Hotel Brands Are Turning to Digital Twins to Solve Their Toughest Operational Challenges

📈 Between rising labor costs and flat RevPAR, hotel leaders are using Matterport's digital twin technology to streamline operations, cut costs, and enhance sustainability. Digital twins help with staff training, remote evaluations, and renovation decisions, reducing project travel costs by up to 53%. With immersive 4K imagery and 3D lidar, operators improve brand consistency and decision-making. Despite misconceptions, digital twins offer time-efficient, scalable solutions for properties of all sizes, meeting modern travelers' expectations.

1 min

OYO Taps IBS Software to Power Global Tech Overhaul

💳 ROH partners with Small Luxury Hotels of the World to become the preferred payments platform for over 620 luxury hotels in 90 countries. The platform automates payment operations to enhance profitability. Jess Conroy, CEO of ROH, and Richard Hyde, COO of SLH, emphasize efficiency improvements. The WestHouse Hotel in New York is already benefiting from the system, allowing staff to focus more on guest experiences and revenue activities.

1 min

Epson OmniLink® TM-m50II-H POS Receipt Printer Delivers Performance, Versatility & Style

📰 Epson America, an industry-leading innovator in POS and label printing, introduces the OmniLink® TM-m50II-H, a thermal receipt printer with print speeds up to 500 mm/sec. Designed for high-volume retail and hospitality sectors, it combines performance and style with advanced connectivity. Its compact, water-resistant (IPX2 rated) design allows for versatile configurations in tight spaces, supporting both top-exit and front-exit orientations.

2 min

SoundHound AI, Acrelec Partner to Power the Next Generation of AI-Powered Drive-Thrus

🛑 SoundHound AI Inc. and Acrelec are partnering globally to enhance drive-thru systems with voice AI, integrating SoundHound’s technology and Acrelec’s digital solutions. Over 25,000 drive-thrus worldwide, including brands like McDonald's, will benefit from streamlined, automated ordering. With 80,000 technology deployments globally, SoundHound's voice AI is already in 10,000+ locations. This partnership addresses labor shortages and high operational demands, focusing on customer experience and efficiency.

1 min

The Secret Sauce: The Impact of AI and Automation In Food Service IT Infrastructure

💻 AI and automation are transforming restaurant IT. By integrating AI-driven, self-healing infrastructure, restaurants boost system uptime, performance, and data security. This tech reduces downtime, cuts operational costs, and simplifies management across multiple locations. Predictive analytics, automated maintenance, and scalable platforms meet digital demands, enhancing customer experiences. By automating troubleshooting, IT teams prioritize innovation and growth. Investing in AI-powered IT is crucial for adapting to evolving needs and ensuring long-term success.

1 min

Small Luxury Hotels of the World Taps ROH as Preferred Payments Partner

💵 ROH partners with Small Luxury Hotels of the World (SLH) to become the preferred payments platform for over 620 luxury hotels in 90 countries. ROH's technology boosts hotel profitability by automating payment processes, enhancing cash flow and allowing staff to focus on guest services. Endorsed by Jess Conroy, CEO of ROH, and Richard Hyde, COO of SLH, the system is already operational at WestHouse Hotel New York.

1 min

The Four Ps of Guest Experience: How to Know, Grow, Engage, and Include Your Guests – Danica Smith

📝 Danica Smith, a Hospitality Daily correspondent and founder of MorningStar GX, explores her innovative Four Ps framework for guest experience: Personal, Purposeful, Playful, and Participatory. Danica emphasizes moving personalization beyond data points and highlights the role of travel as a catalyst for personal growth. Playful and participatory experiences are crucial for guest loyalty. Hospitality leaders aiming to enhance guest experiences and boost business performance should tune into this valuable discussion.

The Women in Travel & Hospitality Conference 2025 Marks Record-Breaking Success and Celebrates the Power of Female Leadership

📅 July 17, 2025, Los Angeles, USA: The Women in Travel & Hospitality Conference, powered by BLLA and TIEWN, hosted female leaders from the hospitality and travel industry at a luxury boutique hotel. The event, limited to fewer attendees than typical conferences, fostered deep connections and personal growth through curated discussions and wellness activities. The launch of the revamped TIEWN.com supports its 13,000+ global members, aiming to champion female leadership in the industry.

Terra, Turnberry, and Hyatt Break Ground on Grand Hyatt Miami Beach

🏨 Miami Beach, Florida, July 31, 2025: Terra, Turnberry, and Hyatt executives, with local leaders, celebrated the groundbreaking of the 800-room Grand Hyatt Miami Beach. The hotel, funded by a $392 million loan, is connected to the Miami Beach Convention Center and aims for completion by late 2027. It will feature 17 stories, including 52 suites, and enhance Miami Beach's hospitality and cultural infrastructure with a $600 million investment and improved transit access.

2 min

Sonnenblick-Eichner Company Arranges $22.6 Million of First Mortgage Leasehold Financing for Hotel Valencia Riverwalk in San Antonio, TX

💰 USA, July 31, 2025: Sonnenblick-Eichner Company secured $22.6 million in first mortgage leasehold financing for Valencia Hotel Group's 12-story Hotel Valencia Riverwalk in San Antonio, Texas. The AAA-rated, Four Diamond hotel offers 213 rooms and spans over 9,841 square feet. The San Antonio River Walk attracts about 14 million visitors annually, making it Texas' top tourist destination. A five-year fixed-rate loan refinanced a maturing 10-year loan for the property.

Input your search keywords and press Enter.