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Posts by author

Tony Loeb

2331 posts

Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.

1 min

The AI Conversation No One Is Having (But Hoteliers Should) – Mark Fancourt

💻 Josiah Mackenzie speaks with Mark Fancourt, cofounder of TRAVHOTECH. They explore AI's impact on hospitality, including workforce changes, robotics, consumer demand, and sustainability. Mark's insights come from decades in global hospitality and tech. ????️

3 min

Coraltree Hospitality Assumes Management of Doubletree by Hilton Park City – The Yarrow

This article was written by Hotel Executive. Click here to read the original article USA, Greenwood Village, Colorado. December 19, 2025 CoralTree Hospitality is proud to announce that it has…

3 min

Shiji and PC Hospitality Announce Strategic Technology Partnership in Dubai

💻 PC Hospitality partners with Shiji to implement cloud-based solutions, announced on December 18, 2025, in Dubai. This collaboration aims to enhance efficiency, unify property data, and expand PC Hospitality's portfolio. Shiji's technology, including Daylight PMS, Horizon Distribution, and Infrasys POS, will enable streamlined operations and improved decision-making. Shiji serves over 91,000 hotels globally. PC Hospitality, part of Hashoo Group, operates over 60 hotels in Asia, including luxury and midscale brands, and manages the PC Connoisseur Collection of dining destinations.

1 min

How Mentorship Drives Retention, Culture, and Leadership at Cote Hospitality – Agnelo Fernandes, Cote Hospitality

📖 Agnelo Fernandes, CEO of Cote Hospitality, discusses the GUIDE mentorship program, designed to develop internal leaders and improve retention. The program emphasizes two-way mentorship and human connection over hierarchy, enhancing personal branding in leadership. Results include stronger retention, deeper engagement, and a growing pipeline of future leaders. This approach demonstrates mentorship's strategic role in hospitality. Listen to the episode for actionable insights to boost your business and team.

1 min

Harder Than Rocket Science, but More Fulfilling: Hospitality Lessons from My Journey to CEO – Agnelo Fernandes, Cote Hospitality

📈 Agnelo Fernandes, CEO of Cote Hospitality, pursued his passion for hospitality by removing his MBA to secure an entry-level job. His unconventional journey highlights the challenges of the industry, which he believes surpasses rocket science. Agnelo emphasizes "leading from any seat" and credits diverse mentorship and adaptability to tech changes for his success. His story offers valuable insights for both early career professionals and aspiring leaders.

1 min

Roundtable Reality Check: Hospitality’s Biggest Stories of 2025 and 2026 Predictions

🗺 Waldorf Astoria reopens in 2025. Ultra-luxury hotels are distancing from others. Loyalty programs face a crisis over guest priorities. Trade show fatigue is noted, and brands are swiftly acquiring independents. AI anxiety is compared to overconfidence, and AI is impacting the hospitality workforce indirectly. Route 66 celebrates 100 years, boosting road trips. In 2026, the hospitality economy is expected to be K-shaped, with ultra-wealthy spending rising as mainstream consumers feel the strain.

1 min

Why “Beautiful” Isn’t Enough: Designing Hospitality People Come Back To – Craig Stanghetta, Ste Marie

📖 00:00 - Intro, 02:51 - Growing Up in a Family Hotel, 06:14 - Following Emotion Into a Creative Career, 07:59 - The First Restaurant That Changed Everything, 08:24 - Why Story Matters More Than Style, 09:20 - Designing for Wonder and Escape, 11:24 - Balancing Grit and Beauty, 13:47 - What Theatre Teaches Hospitality, 16:31 - Empathy as a Design Tool, 19:19 - Designing Spaces That Feel Alive, 22:19 - Where to Remove Risk—and Where to Add It, 23:54 - Emotion Is Good Business, 25:39 - Hospitality in an AI-Driven World, 30:09 - Designing from Story and Place, 35:13 - Designing with the Market in Mind, 35:59 - What Being an Owner Changed About His Work, 37:59 - Leading Creative Teams, 44:11 - Social Wellness and the Future of Hospitality.

2 min

A decline in tourism is impacting restaurants

📈 U.S. Travel Association forecasts a decline in international inbound travel, with visits dropping from 72.4 million in 2024 to 67.9 million in 2025, a 6% decrease. Domestic traveler spending is projected at $1.2 trillion for 2025. Las Vegas expects a 5.8% visitor decline. Restaurants rely heavily on travelers; 47% report decreased tourism-related sales in 2025. Fine dining sees 41% sales from visitors. 2026 may see a rebound due to events like the FIFA World Cup.

3 min

Le Clay Selects Shiji as Technology Partner for New Active Lifestyle Hotel in Lavaux

🏨 Berlin, Germany, December 11, 2025 – Le Clay, opening in Lavaux, Switzerland, summer 2026, partners with Shiji for a fully integrated digital experience. The 35-hectare estate includes 105 rooms, 2 restaurants, and wellness facilities. Shiji’s ecosystem offers seamless operations with Daylight PMS, Infrasys POS, and more. Le Clay is the first of four hotels by Seiler Constantin, aiming for an experiential luxury approach with European-based support and cloud architecture. Reservations open late spring 2026.

3 min

What is MCP FOR HOTELS In Simple Terms

📈 AI is reshaping hotel bookings, enabling direct guest interaction via AI assistants for instant room details and bookings. Yet, AI struggles to interface with diverse Property Management Systems (PMS) or Central Reservation Systems (CRS). The Model Context Protocol (MCP) resolves this by acting as a translator, facilitating seamless AI communication with existing hotel systems without storing data. This approach offers a unified interface, simplifying integrations and benefiting hotel groups with multiple brands and systems.

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