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Tony Loeb

2314 posts

Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.

2 min

Cloudbeds and Canary Technologies Announce Partnership

💻 Jeff Venza, of VENZA and CyberTek MSSP, announced the acquisition of Guest Voice AI to elevate hotel communication with AI-driven tools. Guest Voice AI integrates with major PMS, answering 95% of guest inquiries and saving hotels up to $20,000 annually. VENZA aims to enhance guest experiences by optimizing hotel operations with automation. Guest Voice AI will be showcased at HITEC 2025, June 16–19, booth #3411.

2 min

PAR Introduces Guest Engagement Cloud

💸 Nomadix® Inc. introduces its Energy Management Solution for the hospitality and lodging industry, offering operational cost reductions and sustainability benefits. Energy Star notes energy savings of 35-45% in heating and cooling, and Parks Associates report up to 20% OPEX savings for MDU properties using EMS. The solution eliminates extra on-premises equipment, leveraging existing IT infrastructure, and will be showcased at Apartmentalize Las Vegas and HITEC Indianapolis in November 2024.

3 min

Hospitality Technology Opens Nominations for 20th Annual Hotel Visionary Awards

🏨 Nominations for the 20th Annual Hotel Visionary Awards are open until July 18, 2025. The awards, celebrating technology leadership across hotel departments like marketing and finance, will be presented during the Hotel Technology Forum at the Bellagio Hotel in Las Vegas from November 12-14. Categories include Lifetime Achievement, Rising Star, Partnership, and Solution Awards. Winners will be announced at the event, marking two decades of recognizing 75 trailblazing individuals and companies.

2 min

NRA Show 2025: Jon Taffer on Tariffs, Managing Costs & Partnership with Craveworthy Brands

🍽 Majewski and Taffer at this year's restaurant industry show emphasize that while AI and robotics, crucial due to labor challenges, should enhance—not replace—hospitality. Taffer’s Tavern incorporates technology in the back of the house to maintain customer connection. Now part of Craveworthy Brands, with 17 brands including Shaquille O'Neal's Big Chicken, Taffer’s Tavern aims to expand nationally through a franchise program focused on hospitality, culinary innovation, and efficient operations.

5 min

The Future of Hospitality Isn’t Just Smart, It’s Connected and Human

📶 AI and automation are transforming hospitality, with AI in the industry projected to surpass $1.4 billion globally by 2029. The shift calls for robust, modern networks to support real-time data and diverse traffic. SD-WAN technology prioritizes and secures traffic efficiently, offering performance and control. Edge computing enhances real-time processing, while hybrid networks provide redundancy and flexibility using fiber, broadband, 4G LTE/5G, and satellite. Hotels investing in these technologies can redefine guest experiences, ensuring seamless, reliable service.

2 min

How Hospitality Can Thrive Amid a Tech Cost Crunch

???? Rising hardware costs challenge the hospitality industry with potential tariffs on imported electronics impacting POS systems. Large chains may see costs increase by millions, while independent restaurants face cash strain, possibly leading to consumer price hikes. To mitigate, businesses should extend hardware life cycles using cloud-based solutions, like TRAY's shift to Android. Emphasize flexibility by adopting modular approaches for ordering and payment systems, safeguarding against future economic uncertainties.

4 min

Harnessing AI to Optimize Hotel Operations and Elevate Guest Experience

💻 Hotel managers are leveraging cloud-based AI platforms to improve operations. Energy costs and water management, major expense areas, are reduced by 30-40% with AI-enabled thermostats. AI tracks assets like luggage carts, enhancing efficiency. Staff safety is boosted with location-aware badges for quick response. AI systems integrate with Property Management Systems to personalize guest experiences, ensuring consistency across locations. By unifying data, hotels enhance sustainability and operational efficiency, paving the way for an improved, personalized guest journey.

2 min

Nomadix Launches Energy Management Solution to Reduce Properties’ Operational Expenses and Enhance Sustainability

📈 Quore completed a fully-customized Preventive Maintenance (PM) template for LBA Hospitality, a Dothan, Ala.-based hotel management company. Since 2017, LBA uses Quore across more than 100 properties from brands like Hilton, IHG, and Marriott. This standardization enhances maintenance management, guest satisfaction, and operational efficiency. Quore’s intuitive platform allows for electronic tracking of inspections and facilitates proactive issue resolution, directly impacting guest experience. LBA collaborates with Quore on brand integration projects, including one with Marriott’s GXP platform.

2 min

Patrick Cunningham Joins Bobby’s Burgers By Bobby Flay as CDO

🏨 LBA Hospitality, a Dothan, Ala.-based company managing over 100 hotels, has enhanced its operations with Quore's preventive maintenance solutions since 2017. Quore's platform standardizes processes and improves accountability and data capture across Hilton, IHG, Marriott, Best Western, and Hyatt properties. Director Steven Steelfox noted improved guest satisfaction linked to Quore's ease of use. LBA partners with Quore on various projects, including Marriott's GXP integration, leveraging technology for better asset management and guest experiences.

2 min

Why Restaurant Infrastructure Still Matters in a Cloud-First World

🍽 At the 2025 National Restaurant Association Show, Ian Livesay from Epson America highlighted the importance of integrating digital transformation with physical infrastructure. With labor shortages and rising costs, automation is crucial. Effective labeling can cut errors and boost efficiency, saving time and money. Long-lasting, adaptable hardware is essential for future tech integration. Flexible upgrades, not system overhauls, help manage evolving tech needs, balancing legacy and innovation for sustained performance.

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