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Tony Loeb

2314 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
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Seen and Heard at NRA 2025: Vendors’ Perspectives

📱 Michael Sien and Niko Papademetriou from Qu highlight tech innovations at the NRA show. With startups focusing on back-of-house solutions like inventory and supply chain, the industry sees a shift. Jace Kovacevich of Dish.io identifies increased traffic as 2025's primary restaurant challenge. Dish.io, in South Hall, introduces a marketing platform using QR codes to engage guests and boost return visits, stressing the importance of mobile presence with users spending 5-6 hours daily on phones.
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Cisco: Agentic AI to Handle 68% of Tech Vendor Support by 2028, Transforming Customer Experience

🛩 DoorDash and Wing launched drone delivery in Charlotte, NC. Customers within four miles of The Arboretum Shopping Center can order from local and national restaurants like Matcha Cafe Maiko and Panera Bread. This follows their 2022 Australia launch and US expansions to Southwest Virginia and Dallas-Fort Worth. The service aims to redefine local logistics and enhance customer experiences. Eligible addresses can access the service via the DoorDash app, with live tracking provided for deliveries.
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Fingermark Integrates NVIDIA Technology

📶 Dense Air rebrands to IONX Networks, aiming to tackle mobile coverage issues like dropped calls and dead zones. CEO Jim Estes and CRO Mark Meuleman emphasize their commitment to improving connectivity for enterprises and operators using scalable, cost-effective solutions. IONX adopts a shared, multi-operator approach, integrating small cell technology and shared spectrum to enhance network performance. The rebrand includes a new visual identity and messaging focused on customer-centered solutions for seamless connectivity.
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Breaking Up Is Hard to Do: How to End Tech Vendor Relationships Without Breaking Your Business

💻 Between 2020 and 2023, Ivar’s and Kidd Valley Restaurants, led by Patrick Yearout, severed ties with 11 vendors. During the 2025 National Restaurant Association Show, Yearout shared insights on ending vendor relationships, emphasizing documentation, cross-departmental reviews, and professional breakups. Key steps include spotting early issues, planning data migration, and communicating changes. This strategic approach protects brands and ensures technology aligns with evolving business needs.
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