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Tony Loeb

2314 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.
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Airbnb Moves Beyond Stays, Aiming to Redefine the Future of Travel

🛫 In 2025, Airbnb's Summer Release transforms it from a home-sharing platform into a travel ecosystem with Airbnb Services, Experiences, and a redesigned app. Offering 10 service categories and local experiences, it challenges hotels and OTAs. In 2024, Viator led with $4 billion in bookings, but Airbnb aims for $12 billion by 2030. Hotels like Mandarin Oriental and Marriott are updating programs to compete. Airbnb's unified platform drives personalization and industry-wide innovation.
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Deliverect’s New AI Tool Resolves Costly Order Errors with Video and Vision Tech

💳 Global Payments Inc. launched Genius, a new POS platform, unifying their products into an all-in-one solution. Launching first for restaurants and retail, Genius will be available May 17 at the National Restaurant Association show in Chicago, initially in the U.S. and Canada. Retail rollout follows in June, expanding to Canada, Germany, Austria, and Czech Republic. Genius supports global expansion, enabling market-specific adaptations and specialized retail segments, reinforcing Global Payments' tech leadership. More at globalpayments.com/genius.
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CASE STUDY: HDG Legacy Slashes Utility Costs and Boosts Efficiency with Anacove’s AI-Driven Hotel Tech

📈 HDG Legacy, a Florida-based hotel developer, manages nine hotels with a tenth opening mid-2025. In 2024, they partnered with Anacove to reduce energy and water costs using AI-powered IoT solutions. Results included a 35.94% reduction in electricity costs at Holiday Inn Express Crystal River and being 33% and 43% under budget at other locations. Smart thermostats and water leak sensors were key, offering operational improvements and significant savings, leading to plans for broader implementation across their properties.
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Expedia Group Unveils AI-Powered Tools and APIs to Revolutionize Hotel Operations and Travel Discovery

🚚 Scream Truck partners with Ansa to enhance payments with a digital wallet, boosting customer loyalty and visit frequency. Serving over 40,000 houses monthly, Scream Truck offers on-demand food trucks with premium ice cream and pizza. The "Scream Truck Superfan" wallet allows customers to earn rewards and purchase merchandise. Integration with Shopify enables pre-ordering and pre-payment. Ansa’s solution reduces credit card fees and streamlines transactions, revolutionizing Scream Truck's business model nationwide through franchising.
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HP Brings Generative AI to the Edge for Hospitality

🚌 Ansa partners with Scream Truck, an on-demand food truck service, to integrate its digital wallet for a seamless payment experience. As Scream Truck expands nationwide through franchising, the partnership supports growth by boosting customer engagement and reducing credit card fees. Serving over 40,000 houses monthly, Scream Truck offers premium ice cream and pizza, with customers using digital wallets to pre-order, pre-pay, and earn rewards. The integration with Shopify enhances convenience and customer value.
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  • 4 min

What Keeps Business Travelers Coming Back? It’s Not the Pillow Menu

💻 The business travel market is expected to reach $2.1 trillion by 2031. Quality Wi-Fi and technologies such as Bluetooth®, Zigbee®, private 5G, and CBRS are crucial for hospitality providers to meet business travelers' needs. Integrated AI in network monitoring can autonomously control devices and predict occupancy patterns. Network-as-a-service (NaaS) offers scalable wireless connectivity without the need for extensive on-premises IT staff, with adjustments possible through software. Technology partnerships are essential for implementing these complex systems. The author, Steven Bronken, has 24 years of experience and specializes in guest networks and IT consulting.
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Case Study: A Hotelier’s Firsthand Experience Implementing Panic Button Tech

🔔 Lamont's panic button technology accommodates historic building structures with thick walls, meeting Marriott's technical criteria and integrating with hotel security systems. Intrado provides the solution with Bluetooth, Wi-Fi, and LTE/cellular connectivity via SIM chips. When triggered, an Intrado Safety Shield alert notifies hotel management and staff without alarming guests. The implementation improved worker safety, morale, and retention, and is expanding across Lamont’s hotel properties. Hospitality companies are advised to assess infrastructure, involve staff in the selection process, and consider connectivity challenges with older buildings.
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