Tony Loeb

💾 Hospitable, a property management software, launched its dynamic pricing tool for hosts and property managers at no additional cost, making it the first PMS to include built-in dynamic pricing. The tool aims to assist hosts in meeting occupancy goals, as 57.2% struggle with this issue, and 28.9% have difficulty managing pricing. The dynamic pricing tool provides real-time, hyperlocal pricing recommendations using multiple data sources and offers a 30-day trend preview, with a one-time full 24-month preview available without activation following the launch. Hospitable's CEO Pierre-Camille Hamana emphasizes the tool's intuitiveness, intelligence, and accessibility, and confirms its availability across all Hospitable plans. The full industry report with 2025 host priorities will be released the following week. Hospitable has evolved since its 2016 launch into a short-term rental super app, including AI guest messaging, rate optimization, and direct booking website management.

🍫 McDonald’s digital investments, such as in-app ordering, drive loyalty and create a more convenient customer platform. Despite a 3.6% decline in U.S. sales in Q1 2025, loyalty program spending remains robust, acting as a revenue stabilizer. Centralized platforms with shared data ensure consistent loyalty experiences, vital for personalization and smarter decision-making. McDonald’s personalizes offers based on customer habits, encouraging repeat visits and increased spending. Quick-service restaurants (QSRs) can leverage customer data platforms (CDPs) for unified data insights and effective personalized campaigns.

💾 Hospitable, a property management software, unveiled its dynamic pricing tool designed to assist hosts and property managers in automating pricing and enhancing revenue by responding to market trends. This industry-first feature is built-in and provided at no additional cost. Hospitable’s upcoming report indicates 57.2% of hosts are not meeting occupancy goals, and 28.9% find pricing challenging. The tool offers real-time, hyperlocal pricing and allows for a 30-day trend preview, with a special one-month offer of a 24-month preview. CEO Pierre-Camille Hamana emphasizes the tool's simplicity, intelligence, and practical support for hosts. Available to all customers on Host, Professional, or Mogul plans, the tool is part of Hospitable's evolution into a short-term rental super app, launched in 2016.

💾 Hospitable, a property management software, launched its own dynamic pricing tool, aiming to help hosts and property managers increase revenue and automate rate-setting. According to Hospitable, 57.2% of hosts struggle with occupancy goals and 28.9% with pricing management. The tool provides real-time, hyperlocal pricing recommendations using trusted market data, and it's fully integrated into the platform with flexible settings and a heatmap of live market demand. Initially, users get a 24-month preview of pricing trends for free. This new feature is included at no extra cost in all Hospitable's Host, Professional, or Mogul plans. CEO Pierre-Camille Hamana emphasizes the tool's built-in, intuitive design and the elimination of extra fees or complex integrations. Launched in 2016, Hospitable has expanded from a PMS to a comprehensive suite that includes AI-powered guest messaging, rate optimization, and direct booking capabilities.

📱 MGM Resorts International sees 80% of guest interaction going digital as of Q1 2025, according to CEO Bill Hornbuckle. Public opinion is mixed with some TripAdvisor and Reddit users considering concierge services outdated due to smartphones. While MGM and startups like SelfServe push for digital solutions, Orascom Hotels Management won the 2024 Hotel Visionary Award for its personalized service, eliminating front desks in favor of Experience Ambassadors who provide 24/7 communication via WhatsApp. The hospitality industry is divided on adopting digital or human concierge services to meet guest expectations.

🏨 SuiteOp announced a strategic partnership with vacation rental platform Hostfully to provide an integrated guest operations system. SuiteOp’s ecosystem automates property management tasks such as cleans, inspections, team coordination, managing smart devices, guest screening, and upsells. Hostfully, with customers in over 100 countries, now offers seamless two-way integration with SuiteOp, streamlining operations and guest services by removing manual entry and third-party tools. The collaboration aims to eliminate operational complexity and improve hospitality at scale.

🛌 Hospitality operations, seemingly efficient, are plagued by disconnected digital tools costing operators $80 to $100 per unit monthly. The industry requires not tighter integrations but a structured 'Guest Operations' model for real-time connectivity between guest services, field teams, and property activities. This reduces reliance on manual oversight and fragmented systems, leading to faster turnovers, fewer guest complaints, and less staff burnout. Operators adopting Guest Operations experience predictable scaling, higher team retention, and consistent guest experiences.

📌 SuiteOp announced a partnership with Hostfully, integrating their operations and guest experience platform with Hostfully's vacation rental management platform. Hostfully users now have access to automated workflows for tasks like cleans, inspections, and team coordination through SuiteOp's ecosystem, enabling property managers to scale efficiently. Hostfully operates worldwide, serving thousands of businesses and used in over 100 countries. This collaboration aims to reduce the fragmentation in hospitality tech by unifying operations under one system. Simon Seroussi of SuiteOp and Mitch Foster of Hostfully both emphasized the streamlined efficiency and enhanced guest experience resulting from the integration.

📡 SuiteOp, a Guest Operations Platform, partnered with Hostfully, a vacation rental management platform, to provide users a unified operational ecosystem. This integration enables automated workflows for tasks like cleans, inspections, team coordination, smart device management, guest screening, check-in, upsells, and communication. Hostfully, serving thousands of businesses in over 100 countries, together with SuiteOp, aims to streamline operations and enhance guest experiences by removing manual entries and third-party tools. SuiteOp co-founder, Simon Seroussi, and Hostfully's Sr. Integrations Manager, Mitch Foster, emphasize the integration's efficiency and automation benefits for hospitality businesses.

🏦 Lighthouse has launched its next-generation Data Solutions, a Data-as-a-Service for the travel and hospitality industry, unifying hotel, rental, and flight data into its platform. It processes over 140 terabytes daily, providing insights from 1.3 billion flight and hotel searches, 1.8 billion global hotel rates, and thousands of hotel records. The platform features four modules: Supply, Pricing, Demand, and Performance, and serves DMOs, OTAs, property managers, and investment firms. Early adopters report visitation increase and 15-20% higher conversion rates.