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Tony Loeb

2314 posts

Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.

2 min

Game-Changing Trends That Will Reshape Restaurant POS Systems

📊 POS software vendors are innovating with AI-driven tools for predictive analytics, inventory, staffing, and personalization. CBS NorthStar, Tray, Clover, Qu, Toshiba, and GK Software highlight the importance of flexibility, cloud-based solutions, data security, and system integration for 2025. 26% of guests want personalized loyalty communications according to HT's 2024 study, while Toshiba and Tray focus on real-time personalization for revenue and satisfaction. Voice AI is set to simplify drive-thru operations, says HungerRush.

Hotel La Compañia Del Valle, Part of the Unbound Collection by Hyatt, Now Open in Panama’s Valle De Antón

🏠 In Chicago, Illinois, on April 28, 2025, Hyatt Hotels Corporation and Shebandowan Holdings launched Hotel La Compañía del Valle in Panama's Valle de Antón, featuring 40 open guestrooms, with 30 more by May 2025. The luxury hotel, sitting 2,000 feet above sea level in an extinct volcano crater, is part of The Unbound Collection. It boasts a unique art and wellness focus, including a sculpture park with over 200 art pieces and the Elysium Spa, an 18,000 sq. ft. facility opening in May. The hotel offers 70 rooms, on-site restaurants with diverse culinary concepts, and over 11,000 square feet of event space.

2 min

Hotel Tech Start-up SelfServe Launches BETA Platform

🌏 LG Electronics received the MindClick Sustainability Assessment Program (MSAP) “Leader” rating for environmental sustainability for the 10th consecutive year during Earth Week 2025. LG’s hotel TVs, digital signage displays, and computer monitors were recognized for their sustainable content, carbon impact reduction, sustainable material usage, and packaging waste reduction. MSAP, which evaluates suppliers' product lifecycles for sustainability, rates participants as Starter, Achiever, or Leader and has expanded beyond Marriott International to include brands like Fairmont, Four Seasons, Hilton, Hyatt, and Sonesta. Metrics measured include energy, water, waste, indoor air quality, recyclability, and responsible supply chain practices.

2 min

Hotel Tech Start-up SelfServe Launches BETA Platform

🌱 LG Electronics recognized for environmental sustainability excellence, earning MindClick Sustainability Assessment Program (MSAP) “Leader” rating for 10th year during Earth Week 2025. LG's hotel TVs, digital signage displays, and monitors praised for reducing carbon impact, sustainable materials, and less packaging waste. MSAP evaluates suppliers to the hospitality industry on product lifecycle sustainability, including Marriott, Fairmont, and Hilton, among others, measuring carbon footprint, sustainable materials, recyclability, and chemical safety.

2 min

LG Commercial Displays Earn Top Rating in B2B Sustainability Assessment Program

💸 Golden Corral, with over 50 years of history, is expanding its buffet restaurants and increasing off-premise sales through a national rollout of the Qu’s unified commerce platform and Decision Logic suite on the AT&T retail network. The upgrade required an overnight transition, with HonorBuilt ensuring on-time, on-budget completion. The new "Cloud Corral" platform has reduced training time from several shifts to approximately 30 minutes and allows franchisees to adjust pricing. The full brand rollout was completed in 2024 within seven months.

2 min

Cvent Acquires Prismm, Spatial Event Design Tech Provider

💾 Golden Corral, a 50+ year-old buffet restaurant chain, rolled out the Qu's unified commerce platform/POS nationally, leveraging the AT&T retail network and Decision Logic suite. The technology shift, managed by HonorBuilt, included overnight hardware installations to minimize disruptions. The new system, "Cloud Corral," centralizes menu management and reduces training time from several shifts to about 30 minutes. The complete rollout, enhanced by HonorBuilt's end-to-end solution, was executed in seven months and completed in 2024.

2 min

Jack in the Box to Close Up to 200 Locations

📈 Golden Corral, with a history spanning over 50 years, has implemented an expansion strategy by enhancing its buffet restaurants, increasing off-premise sales, and improving digital ordering. They've rolled out the Qu’s unified commerce platform / POS, leveraging AT&T’s retail network for standardization. HonorBuilt played a crucial role in the tech upgrade, ensuring a smooth nationwide hardware installation in all locations. The new "Cloud Corral" system has notably reduced employee training time from several shifts to approximately 30 minutes. In 2024, the full brand transition to Qu’s platform was completed within seven months, with HonorBuilt overseeing the end-to-end deployment.

2 min

Guesty Launches Quality Dashboard for Property Managers using Airbnb

📊 Golden Corral, with over 50 years of history, has launched a nationwide rollout of the Qu’s unified commerce platform/POS and Decision Logic's web plus mobile solutions, utilizing the AT&T network. HonorBuilt facilitated the transition, focusing on cable management and network wiring. This "Cloud Corral" platform has centralized menu management allowing location-specific pricing adjustments. Since its implementation, training time has been reduced from several shifts to approximately 30 minutes. The full brand rollout was completed in 2024 within just seven months, overseen by HonorBuilt, providing end-to-end installation support.

1 min

How TIME Hotels Streamlined Operations with Shiji’s Daylight PMS

A key enhancement within the Shiji ecosystem at TIME Hotels has been the integration of Astral Payments gateway, which significantly improved the guest payment experience. This seamless integration enables secure,…

3 min

Fraud Hiding in Plain Sight: How Fake Hotel Sites Are Stealing Billions

🛒 A systemic fraud issue in the hotel booking industry affects consumer trust and costs billions, as fake sites use brand keywords in Google Ads, driving up marketing costs for legitimate hotels. Europe's CMA launched an investigation into OTAs in 2018, but the issue persists. The U.S. Senate's Stop Online Booking Scams Act of 2019 failed to pass. In 2024, the London-based roomangel Foundation introduced the "Verified by roomangel" stamp, allowing hotels to verify their websites at no cost to combat fraud and reassure consumers.

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