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Tony Loeb

2314 posts
Tony Loeb, un expert reconnu de l'industrie hôtelière et du marketing digital, a gravi les échelons de sa carrière, passant de webmaster à Directeur Technique puis co-fondateur de WIHP où il participe à la création Meta I/O. Il a ensuite lancé "Experience", le premier CRM hôtelier mondial, révolutionnant l'expérience client et aidant plus de 4500 hôtels. Actuellement, il innove avec 10minhotel.com, une plateforme et une base de connaissance pour hôteliers, combinant ses passions pour l'hôtellerie et le marketing. Le site propose également un podcast informatif, "10 min pour un hôtelier", démontrant l'engagement continu de Tony pour l'innovation dans l'industrie hôtelière.

Aligned Hospitality Management Grows Tucson Footprint With Spark by Hilton Tucson Airport

🏨 USA, Phoenix, Arizona - March 31, 2025: Aligned Hospitality Management expands its Tucson portfolio by adding Spark by Hilton Tucson Airport, previously a Comfort Suites at 6935 S Tucson Blvd, Tucson, AZ. The 87-key property, purchased in Q4 of 2024, underwent renovation by Aligned and offers amenities including free breakfast, WiFi, airport shuttle, and is pet-friendly. Aligned, with a corporate team's 100+ years of experience with Hilton, leverages its expertise for successful property conversions.
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Pacifica Hotels Appoints Scott Roby as President

🏨 In Aliso Viejo, California, on March 31, 2025, Scott Roby was appointed President of Pacifica Hotels, overseeing portfolio assets and operations. Roby is a Cornell University alumnus with a background in hospitality, including founding Storyteller Hospitality, co-founding Evolution Hospitality, and revenue management roles at Tarsadia Hotels and KSL Resorts. CEO Matt Marquis highlighted Roby's strong leadership and track record. Roby volunteers with the Leukemia and Lymphoma Society and serves on the board of Design Environments.
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Uber, OpenTable Form Global Partnership

💳 Grazzy, a digital tipping platform, partners with U.S. Bank to launch a prepaid debit card for hourly employees. The card allows instant access to tips and wages at the end of each shift, with no U.S. Bank fees for in-network ATM usage, no overdraft fees, and FDIC insurance. This collaboration aims to improve financial wellness, employee retention, and provide employers cost savings. U.S. Bank offers the U.S. Bank Focus Card for payroll across numerous restaurants, enhancing efficiency in the hospitality sector. The partnership addresses the shift toward cashless tipping and evolving workforce needs in the post-pandemic era.
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Neel Patel Named Chief Executive Officer for REGO Restaurant Group

🚿 Marriott International, Inc. partners with PathSpot Technologies, Inc. to implement hygiene management technology across its 9,300+ properties globally, marking an industry first. The collaboration integrates PathSpot's handwashing validation system and equipment monitoring technology, enhancing food safety and efficiency in Marriott's $7 billion food and beverage operations with 53 Michelin stars. The technology saves properties 2-8 hours daily in back-of-house tasks, improves health standards, and reduces food waste and energy consumption. Marriott also made a minority equity investment in PathSpot.
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Hostaway Launches Hostaway AI

📌 Marriott International has partnered with PathSpot Technologies to introduce a hygiene management and digital kitchen system across its over 9,300 properties, enhancing food safety and efficiency. The technology includes a handwashing validation system and equipment monitoring, aiming to improve health standards and prevent foodborne illness. Implementing PathSpot's Hand Scanners and SafetySuite has saved properties an estimated 2-8 hours daily in back-of-house operations, allowing staff to focus more on guests. Marriott's commitment to innovation continues with an equity investment in PathSpot.
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  • 3 min

Rethinking Hospitality Workplaces: Smarter, More Flexible, and People-Centric

🏩 The World Travel & Tourism Council predicts the industry to contribute $11.1 trillion to global GDP in 2024, a 12.1% increase from the previous year, and 7.5% above the 2019 pre-pandemic peak. UN Tourism reports a 4% rise in international tourist arrivals since 2019. Over 15,000 hotel projects signal strong investor confidence, according to Lodging Econometrics in 2024. Les Roches, ranked 2nd globally for Hospitality & Leisure Management by QS World University Rankings by Subject 2025, focuses on updating academic programs and launched SPARK Innovation Sphere in 2021 to prepare future industry leaders.
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  • 4 min

Tock’s Evolution: How Innovation, Storytelling, and Partnerships Are Reshaping Restaurant Reservations

📢 Tock, under American Express for a year, shifts marketing for the "Reservation Wars". Their "Tock 10" campaign promotes unique restaurants and experiences. Offering tools like variable pricing, Tock distinguishes itself with experience-driven bookings and white-glove support, attracting top-tier venues and diners. Partnerships with Michelin-starred restaurants and integration with Resy, aim to offer unified hospitality solutions. Facing industry challenges like rising costs and labor shortages, Tock provides revenue-driving technology. Anticipate enhanced features, a combined 70 million user network, and 27,000 worldwide businesses accessible in one place.
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